How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty83−1.7Momentum penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREIntact Plumbing & Heating
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 415 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
Reviews for your job
Customers hired Intact Plumbing & Heating for 8 kinds of job.
Intact Plumbing & Heating for plumbing leak detection
Clear ✕All 18 Google reviews tagged “Plumbing leak detection”
Had a water leak at home on a Sunday afternoon. Called many numbers including my usual plumber. No response or can’t come until Monday afternoon. Shai (Intact Plumbing) picked up the phone and was at our place in 30 minutes. Quickly figured out the leak (refrigerator) and fixed it by adding a valve to refrigerator…
Shai, Jorge & Juan are rock stars. Great customer service, paid close attention to details, thoroughly explained the service required & extremely punctual!
Friendly, local and excellent service. Very responsive and knowledgeable. Highly recommend Shai and his crew.
I’ve called Intact Plumbing on several occasions for clogged drains, leaky water heaters, and a malfunctioning hot water boiler. Each time, Shai responds quickly and makes scheduling easy. Their communication is always consistent and professional. Both Shai and Gary have worked on our issues, and they are true…
They helped solve a leak from my upstairs bathroom that other plumbers I used could not pinpoint the source of. They also installed a new radiator with very fast turnaround. Gary did a great job on both.
I have been using Intact as my “go to” plumbing company for the past three years. Shai and his team expertly installed a Navien combi unit and most recently quickly diagnosed and repaired two upstairs toilet leaks. They are true professionals!! I will continue to use Intact and would highly recommend them as reliable, responsive and knowledgeable!!
Great job! Fair price. What else could I ask for? Used them before and would not hesitate to use them again. He cleaned up the work area as well. .
Shai is very accomodating. He helped me out during a busy time. They were able to identify the problem and got the problem resolved.
Can’t say enough about their communication and quality. Fast and reliable!!!
I’ve had multiple estimates come in and let me tell you some have been out of this world something that made no sense but they are the professionals. I’m happy to have contacted Intact. Professional from start to end. They found the problem and what others quoted me at a 4 digit cost intact came in and found the…
My call was answered promptly and the service man came sooner than scheduled. He was professional, knowledgeable and worked quickly and efficiently.
They came the very next day, and were extremely professional and neat! No mess was left behind! I highly recommend them, and would definitely use them again.
Heating problem for years they came in and figured out the problem and did the repairs Gary is great to have do all my work
I have used these guys a couple of times now and happy with the results. They know what they are doing and the business is run professionally. If I had to nitpick, they did not tell me the price is excluding tax. Price is still reasonable, but would have been good to know as some places do not charge tax when paying…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 25 | $251–$1.2k |
| Water heater installation | 20 | $1.2k–$2.8k |
| Drain cleaning | 20 | $161–$429 |
| Plumbing leak detection | 18 | $57–$478 |
| Toilet repair | 15 | $176–$517 |
| Water heater repair | 11 | — |
| Faucet installation | 9 | — |
| Shower repair | 8 | — |
