How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty83−1.7Momentum penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREIntact Plumbing & Heating
Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 415 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
Reviews for your job
Customers hired Intact Plumbing & Heating for 8 kinds of job.
Intact Plumbing & Heating for water heater installation
Clear ✕All 20 Google reviews tagged “Water heater installation”
Responded quickly to an emergency and figured out the problem. Located the part and replaced a Boiler in a day. Exceptional customer service and mpst importantly does outstanding work for a fair price..
Shai, Jorge & Juan are rock stars. Great customer service, paid close attention to details, thoroughly explained the service required & extremely punctual!
Friendly, local and excellent service. Very responsive and knowledgeable. Highly recommend Shai and his crew.
Great and quick service, replacement of a water heater within 2 hours, including getting a replacement one for me under warranty from home Depot.
Great service, very profesional and would highly recommend
Terrible service don’t even bother calling them disaster it’s a shame that this company still exist!!!
great job done
Called Shai in the morning for a leaking water heater and the job was fully completed by 8:30 that night. A pleasure to work with! Highly recommend Intact Plumbing and Heating.
Intact plumbing was a life saver for me recently when my water heater bursted. Absolutely Outstanding Service! I can’t recommend Shai highly enough! I called on a Wednesday afternoon around 4pm because my water heater and boiler had both gone out, and he showed up first thing the next morning at 7am. He worked…
Shai with In Tact Plumbing and as great! Kind, courteous and came on time. He handles the situation very well and quickly. When I called at night he was very prompt to return my call and even walked me through possible problems, he didn’t just replace the water heater for a quick buck. He didn’t want to do more…
Great job! Fair price. What else could I ask for? Used them before and would not hesitate to use them again. He cleaned up the work area as well. .
Out of the blue, our hot water heater sprung a leak. My wife called Shai and he came over within minutes. He checked everything out and told us that he could replace it on Sunday or Tuesday (after the holiday). He came Sunday and did the entire job by himself. We've used Intact in the past to get our furnace…
I called Intact plumbing earlier today because of a major castrophie at my commercial building. Not only did the owner Shai pick up the phone but he was at my location in 15 minutes. He and his crew showed up to replace a hot water heater that exploded all over the basement. He was reasonably and fair and had the…
My water heater broke down and started leaking the day before Thanksgiving and it was terrifying to think about what needs to be done in order to get it fixed. Thankfully, Shai and John from Intact Plumbing and Heating was able to identify the issue, remove the old water heater, and install a new one all in the same…
It was a pleasure doing business with 1 Intact Plumbing. They were prompt, neat and very professional. I am very satisfied with the hot water heater replacement they performed.
Shai is a very honest business person. He installed a new water heater for us, was a very pleasant experience, gave us guidance every step. Highly recommend!
They’re super responsive, and quick to get work done. Never had to wait more than 1-2 days for any job - including steam boiler replacement, hot water heater replacement, boiler/heating system tune-ups, etc.
I hired him to install a new water heater in my home. He was pleasant to work with and his work passed my town's fire dept inspection. I plan to hire him for future plumbing projects.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 25 | $251–$1.2k |
| Water heater installation | 20 | $1.2k–$2.8k |
| Drain cleaning | 20 | $161–$429 |
| Plumbing leak detection | 18 | $57–$478 |
| Toilet repair | 15 | $176–$517 |
| Water heater repair | 11 | — |
| Faucet installation | 9 | — |
| Shower repair | 8 | — |
