HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%40+6Craft & service 20%97+19.4Value 10%61+6.1Momentum 8%10+0.8Track record 7%41+2.9Accountability 5%32+1.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%40+6Craft & service 20%97+19.4Value 10%61+6.1Momentum 8%10+0.8Track record 7%41+2.9Accountability 5%32+1.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREIntegrity Air Care
Better than 52% of HVAC contractors · #32 of 67
5.0★453 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Integrity Air Care for install thermostat
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Install thermostat”
StephenLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Extremely professional, best air duct cleaning company I’ve worked with.
HVAC duct & vent cleaningHeating system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Shiwei5 years ago★★★★★Rating only, no written review.
HVAC duct & vent cleaningHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Integrity, grey = HVAC contractors average
Rating over time
Price
$554+72% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 68%Overpriced 0%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%40+6Craft & service 20%97+19.4Value 10%61+6.1Momentum 8%10+0.8Track record 7%41+2.9Accountability 5%32+1.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
43
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
40
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
97
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
61
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
10
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
32
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+189 / −0
Professionalism
+193 / −1
Responsiveness
+177 / −0
Punctuality
+170 / −0
Value
+157 / −1
