HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%40+6Craft & service 20%97+19.4Value 10%61+6.1Momentum 8%10+0.8Track record 7%41+2.9Accountability 5%32+1.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%40+6Craft & service 20%97+19.4Value 10%61+6.1Momentum 8%10+0.8Track record 7%41+2.9Accountability 5%32+1.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREIntegrity Air Care
Better than 52% of HVAC contractors · #32 of 67
5.0★453 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Integrity Air Care for repair HVAC
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Repair HVAC”
★★★★★ Ben · 4 months ago
Alex and team came out and provided exceptional service at a great price. THIS is the level of service that I expect from professionals and they truly fit the bill. They took great care with my repair and made sure to keep me in the loop throughout the process. I’ll be working with them again if I ever need HVAC…
Paid $200–400Great priceRepair HVACHVAC duct & vent cleaning
★★★★★ Bill · Edited 7 months ago
David and crew were professional and quick. We had to add a filter at the attic unit to assist with keeping the system clean as well as a full system cleaning. Good job guys.
Paid $1,000+Reasonable priceRepair HVACHVAC duct & vent cleaning
★★★★★ Shiwei · 5 years ago
Rating only, no written review.
HVAC duct & vent cleaningHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Integrity, grey = HVAC contractors average
Rating over time
Price
$554+72% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 30%Reasonable 68%Overpriced 0%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%40+6Craft & service 20%97+19.4Value 10%61+6.1Momentum 8%10+0.8Track record 7%41+2.9Accountability 5%32+1.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
43
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
40
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
97
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
61
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
10
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
32
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+189 / −0
Professionalism
+193 / −1
Responsiveness
+177 / −0
Punctuality
+170 / −0
Value
+157 / −1
