Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Integrity Auto Collision Center, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Auto Collision Center, Inc

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 766 Google reviews

📞 Call (707) 425-4220Request a call backWebsite ↗

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Auto Collision Center, Inc is better than 96% of car detailing services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 94% of car detailing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 44% of car detailing services.C
44

Reviews for your job

Customers hired Integrity Auto Collision Center, Inc for 8 kinds of job.

Integrity Auto Collision Center, Inc for auto detailing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto detailing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 63

All 21 Google reviews tagged “Auto detailing”

De11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

OMG……Intergity you have done it AGAIN!!! You have yet to amaze me at the quality of your work and customer service! Oscar and Maggie are THEEE best in town! I would go on to tell the story of what happened, but that is not necessary. After two months of my son not having his car for repairs, as of today he is…

Auto detailingCar waxingPainting
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Truly a great experience. Professional yet they make you feel like family. Constantly up dating progress always there for any questions. You might say I can’t wait for my next accident but I won’t lol. Definitely would use them again.

Auto detailingBody & TrimCar waxing
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so nervous leaving my car to get worked on- never had to before and I LOVE my car. Unfortunately I had a run in with a curb and had to have my rocker panel repaired. They took such good care of it and sent me updates regularly with pics via text. Never had to bug them for updates as they were right on top of…

Auto detailingBody & Trim
Giovanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down THE BEST PLACE FOR AUTO BODY WORK, from the communication to the time frame as well as the excellent customer service. MAGGIE is a fantastic employee with her dedication to making sure your vehicle is as good as new, Immaculate communication skills she gets the job done! You will never be disappointed. Thank you guys again!

Air & cabin filter replacementAuto detailingAuto glass replacement
Dylan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely world class. Nothing more to say.

Auto detailingAuto glass repairBody & Trim
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have to say from start to finish I was extremely pleased with the customer service received from Integrity Auto Collision and even more so the service provided by Eric, it was stellar and top notch. Eric walked us through the whole process and let us know what to expect. Eric made dealing with the insurance a…

Auto detailingBody & TrimElectrical
Allyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A few weeks ago a county car had dropped 3 12 foot pipes on my car directly on the trunk and one going underneath my vehicle and causing a lot of damage I called integrity they took my car in the same day ran my insurance and fixed my car beautifully kept in contact with me with updates consistently and was overall…

Auto detailingBody & TrimWheel alignment
HLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I selected Integrity Auto to repair my vehicle after a hit-and-run accident. The general manager Oscar Moreno kept us informed us all repairs and was instrumental in working out issues with our insurance carrier. An excellent experience.

Auto detailingBody & TrimPainting+ Quality+ Professionalism+ Value
kristi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional. Great costumer service. Excellent work.

Auto detailingPainting+ Punctuality+ Quality+ Professionalism
ria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Oscar was really nice and helpful! Thank you for all the help and advice when dealing with my insurance company and for being so understanding with each of my concerns.

Auto detailingBody & Trim+ Punctuality+ Quality+ Professionalism
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I dealt with Maggie and Mario and they were awesome. This was not an insurance covered repair so I could have used anyone, but they came highly recommended and they didn't disappoint. They were professional, communicated throughout the entire process and the finished work was exceptional. They even discovered…

Auto detailingCar waxingPainting+ Quality+ Professionalism
Sneh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Job very well done. Doesn’t look like my vehicle went in an accident .They went above and beyond to get things done right, dealt with insurance with all requirements. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Auto detailingAuto glass repairBody & Trim+ Punctuality+ Quality+ Professionalism
Addy3 years ago★★★★★

Rating only, no written review.

Auto detailing
Susan3 years ago★★★★★

Rating only, no written review.

Auto detailingPainting
TabLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto detailingBody & TrimPainting
Kyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto detailingBody & TrimPainting
CristianLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto detailingBody & TrimElectrical
Jacki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto detailingPaintingTires+ Punctuality+ Quality+ Professionalism
Roxanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto detailingPainting+ Punctuality+ Quality+ Professionalism
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto detailingBody & TrimCar waxing+ Punctuality+ Quality+ Professionalism
Johnny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto detailingCar waxingPainting+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim190—
Painting124—
Auto detailing21—
Car waxing16—
Electrical14—
Steering & suspension repair13—
Welding12—
Auto glass repair10—

Compare with

Grizzly Auto Body (Suisun City/Fairfield) logoGrizzly Auto Body (Suisun City/Fairfield)Experts Score 99Fairfield · 4.99★Divine Impact LLC logoDivine Impact LLCExperts Score 98Fairfield · 4.97★Bithell's Auto Detailing & Ceramic Coatings logoBithell's Auto Detailing & Ceramic CoatingsExperts Score 98Fairfield · 4.99★