Analyzing 6,611,9336.6M ReviewsFor 18,40918.4K Experts

Experts Reviews · Company report
Integrity Auto Collision Center, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Auto Collision Center, Inc

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 766 Google reviews

📞 Call (707) 425-4220Request a call backWebsite ↗

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Auto Collision Center, Inc is better than 96% of car detailing services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 94% of car detailing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 44% of car detailing services.C
44

Reviews for your job

Customers hired Integrity Auto Collision Center, Inc for 8 kinds of job.

Integrity Auto Collision Center, Inc for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto engine diagnostic”

nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the place to go!!! They were so helpful and very professional great family business cant recommend enough! Will always use them thanks again integrity auto!

Great pricePaintingAuto engine diagnosticBody & Trim
Adventures3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super helpful!! Know the ins/outs of the collision process, helpful with navigating the insurance process and great communication processes. Definitely recommend if you ever get into an accident.

Body & TrimElectricalAuto engine diagnostic
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very helpful from the beginning, very attempted with detail.Make you fill like family.

Auto engine diagnostic
kristoffer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this auto shop there are so attentive people and they are very knowledgeable and friendly.. thank you so much especially maggie

Customer photo from kristoffer's review
Auto engine diagnostic
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Truly a great experience. Professional yet they make you feel like family. Constantly up dating progress always there for any questions. You might say I can’t wait for my next accident but I won’t lol. Definitely would use them again.

Auto detailingBody & TrimCar waxing
Giovanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down THE BEST PLACE FOR AUTO BODY WORK, from the communication to the time frame as well as the excellent customer service. MAGGIE is a fantastic employee with her dedication to making sure your vehicle is as good as new, Immaculate communication skills she gets the job done! You will never be disappointed. Thank you guys again!

Air & cabin filter replacementAuto detailingAuto glass replacement
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Maggie was very helpful. The communication was very good. They handled everything with the insurance company. Super professional company. I would definitely recommend them.

Body & TrimAuto engine diagnosticPainting+ Punctuality+ Professionalism
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I took my pickup to Integrity for a repair. The woman who handled my case was superb. She kept me well informed on progress, and was exceptional at working with my insurance company. When I arrived to pick up my truck, I was happy. My truck was as good as new, and the owner took time to walk me through the details…

Body & TrimElectricalCar waxing+ Punctuality+ Quality+ Professionalism
Dany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim190—
Painting124—
Auto detailing21—
Car waxing16—
Electrical14—
Steering & suspension repair13—
Welding12—
Auto glass repair10—

Compare with

Grizzly Auto Body (Suisun City/Fairfield) logoGrizzly Auto Body (Suisun City/Fairfield)Experts Score 99Fairfield · 4.99★Divine Impact LLC logoDivine Impact LLCExperts Score 98Fairfield · 4.97★Bithell's Auto Detailing & Ceramic Coatings logoBithell's Auto Detailing & Ceramic CoatingsExperts Score 98Fairfield · 4.99★