Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Integrity Auto Collision Center, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Auto Collision Center, Inc

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 766 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Auto Collision Center, Inc is better than 96% of car detailing services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 94% of car detailing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 44% of car detailing services.C
44

Reviews for your job

Customers hired Integrity Auto Collision Center, Inc for 8 kinds of job.

Integrity Auto Collision Center, Inc for auto glass repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto glass repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 10 Google reviews tagged “Auto glass repair”

DionicioLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This is the second time I have used this body shop, and it's been nothing but the best. I would recommend and will use them in the future. Thanks for everything, guys.

Auto glass repairBody & TrimCar waxing+ Punctuality+ Quality+ Professionalism
Jaime8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love this place, the staff is super nice, very helpful & a friendly business. I’ve brought a few of my cars & family cars here. I’m always more than satisfied with the work & they make it an easy process. I just had them do some work on my BMW & like always I’m a happy customer. I recommend this business 5/5, you’ll be amazed with their work!

Auto glass repairBody & TrimCar waxing+ Punctuality+ Quality+ Professionalism
VenessaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I found Integrity Auto Collision on Yelp! and I am so happy I did. A FedEx truck hit my car & I called Integrity for an estimate and was able to get an appointment right away. Oscar was very helpful & informative from the get go. He helped me get FedEx’s insurance to send the full payment when they were starting to…

Auto glass repairBody & TrimPainting
Giovanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down THE BEST PLACE FOR AUTO BODY WORK, from the communication to the time frame as well as the excellent customer service. MAGGIE is a fantastic employee with her dedication to making sure your vehicle is as good as new, Immaculate communication skills she gets the job done! You will never be disappointed. Thank you guys again!

Air & cabin filter replacementAuto detailingAuto glass replacement
Dylan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely world class. Nothing more to say.

Auto detailingAuto glass repairBody & Trim
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Integrity made it simple for me to get my car's paint recall addressed and also my cracked windshield. I would recommend working with Integrity.

Auto glass repairPainting
Sneh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Job very well done. Doesn’t look like my vehicle went in an accident .They went above and beyond to get things done right, dealt with insurance with all requirements. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Auto detailingAuto glass repairBody & Trim+ Punctuality+ Quality+ Professionalism
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great experience. Always was in touch. Pricing was great.

Auto glass repairBody & TrimPainting+ Quality+ Professionalism+ Value
Ruben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto glass repairBody & Trim+ Punctuality+ Quality+ Professionalism
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto glass repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim190—
Painting124—
Auto detailing21—
Car waxing16—
Electrical14—
Steering & suspension repair13—
Welding12—
Auto glass repair10—

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