Experts Reviews · Company report
Integrity Auto Collision Center, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Auto Collision Center, Inc

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 766 Google reviews

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Auto Collision Center, Inc is better than 96% of car detailing services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 94% of car detailing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Auto Collision Center, Inc is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Auto Collision Center, Inc is better than 44% of car detailing services.C
44

Reviews for your job

Customers hired Integrity Auto Collision Center, Inc for 8 kinds of job.

Integrity Auto Collision Center, Inc for body & trim

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Jobs reviewedHow many Google reviews are tagged with this job.190
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 190 Google reviews tagged “Body & Trim” · showing 20

BrooksLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The level of care from the moment you enter the lobby until you leave with your vehicle is amazing. Thank you to the owners, Maggie and the guys in the shop for the repair to our vehicle. 10/10 - highly recommend!

Great priceBody & Trim
Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service here was top tier. Not only did I feel like my car was in good hands but the staff took the time to explain every part of the process to me and my husband. The work they did was exceptional and we are very happy with the end result. Will definitely be referring to all my family and friends.

Great priceBody & Trim
ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went to Integrity Auto Collision Center to have my SUV repaired, rejecting repair shops recommended by my Insurance. It was my second visit inside of about 4-5 years. I was there previously to have an older car fixed that was rear ended lightly and was fairly satisfied with the service. But it was an old car so it…

Reasonable pricePaintingBody & Trim
ManonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

On July 7, I was able to secure an appointment for ABS glossy black side skirts & front lip my BMW X3, G45 .Mr . Saldana & staff was very accommodating, Oscar ,the owner allowed the service as I was told , this type of service is not their forte while they deal in body repairs and likes. I made certain to bring the…

Customer photo from Manon's reviewCustomer photo from Manon's reviewCustomer photo from Manon's reviewCustomer photo from Manon's review
Great priceExhaustBody & Trim
Ariel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My 1996 Ford Bronco needed body repair after a fender bender accident. Most body shops won't work on older vehicles due to availability of parts. However, my wife did some searching and found Integrity Auto. They were able to work with me while I ordered my parts. I noticed there shop was clean and organized too. My…

Customer photo from Ariel's reviewCustomer photo from Ariel's review
Great pricePaintingBody & Trim
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The quality of their work is stellar, they maintain communication throughout the process and really make you feel valued. I was extremely impressed from start to end, and everyone was extremely nice. I strongly recommend them.

Reasonable pricePaintingBody & Trim
Faeya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very satisfied with their work. They were very accommodating to me and my situation.

Customer photo from Faeya's review
Great priceBody & Trim
RudyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

After getting rear-ended in stop and go traffic, I wasn't sure what to expect from the repair process especially dealing with someone else's insurance. Bringing my car to Integrity Collision in Fairfield was the best decision I made. Maggie was absolutely fantastic from start to finish. She handled everything with…

Customer photo from Rudy's review
Great priceBody & Trim
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is my second experience with Integrity Auto Collision. It is a family-owned business that offers the best customer service to be found. They treat you as if you are a friend, rather than just a customer. Perfection at its best!

Great priceBody & Trim
Ian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a very good job on my repair in a very timely manner and even made it very comfortable with great communication.

Great priceBody & Trim
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We recently had an object strike the "A" pillar on the passenger side of our vehicle while driving down I-680. It sounded like a meteorite hit our vehicle when it happened. Now that we had this big dent to fix we went about trying to find the best body shop in our area to fix it. After asking a friend of a friend…

Great pricePaintingBody & Trim
Demetrius6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can’t say enough great things about Integrity Auto Collision. Maggie and Oscar were absolutely incredible throughout the entire process. From the very beginning they went to bat for me when the insurance company wasn’t playing fair, and they made sure everything was handled the right way. They kept me informed…

Body & Trim
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Integrity Auto Collision Center did a thorough and accurate repair in a speedy timeframe. Maggie and Oscar made the entire experience pleasant and extremely smooth. This was my first time using Integrity and they did not disappoint! They truly did a great job with style and panache.

Great pricePaintingBody & Trim
Edwin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Top-notch, high-quality work; friendly staff; very helpful all throughout the claims and repairs process

Reasonable pricePaintingBody & Trim
Delyz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great costumer service, very professional, they went above and beyond for repairing our truck, very pleased. Will definitely choose this shop again as our number one place to have our vehicle’s repairs. Strongly recommended

Reasonable pricePaintingBody & Trim
DionicioLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This is the second time I have used this body shop, and it's been nothing but the best. I would recommend and will use them in the future. Thanks for everything, guys.

Auto glass repairBody & TrimCar waxing+ Punctuality+ Quality+ Professionalism
Krysta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Picking up your car after an accident repair is always nerve racking, but Integrity Auto made the experience easier. This was my first time working with them, and once insurance approved the shop, they were able to take my car in the same day. Insurance was the most frustrating part of the process, and their team…

PaintingBody & TrimService not listed
Christy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Integrity Auto Collision was phenomenal. I brought my 2012 sports car in after a fender bender. I worked most closely with Renatto. He assured me that my car would be well taken care of. He kept me updated with the progress of the repairs, provided photos, and interaction with the insurance company. Maggie and…

Great pricePaintingBody & Trim
Big1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Good and polite customer service

Reasonable pricePaintingBody & Trim
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience, car was repaired well, fast, efficient, friendly, and great customer service.

Reasonable pricePaintingElectricalBody & Trim

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 0%Not sure 2%

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