Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Integrity Pest and Termite logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Pest and Termite

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,256 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Pest and Termite is better than 94% of wildlife removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Pest and Termite is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Pest and Termite is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 66% of wildlife removal services.B
66

Reviews for your job

Customers hired Integrity Pest and Termite for 8 kinds of job.

Integrity Pest and Termite for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#117 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Ant extermination”

Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Every technician that has come to my house has amazing customer service and always so kind, thorough with their work and answer my questions. Any time I have called during and outside business hours I have been met with professionalism and have my concerns taken care of in a timely manner. Thank you!

Paid $60–80Great priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
Sandara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Erick was punctual, explained everything throughly and took care of our services right away. I am very satisfied and will continue to use them and refer them to friends and family.

Paid $40–60Great priceCockroach exterminationAnt extermination
Isaac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love the attention to detail. Definitely recommend!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
MargsLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

PLEASE contact them if you have fire ants(or any other bugs honestly) Those horrible things came into my house and were biting up on me and my two babies! It became an urgent situation at 9pm and they drove out and treated my house after hours. Both technicians were so very kind and I actually couldn’t be more…

Great priceBug & insect exterminationAnt extermination
Edward9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There was an initial misunderstanding on the charges but Raul resolved the problem with quick response. The services took care of the ant problem. Staff an personnel where courteous and nice.

Ant extermination+ Responsiveness+ Quality+ Professionalism
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were having ant problems (amongst other issues) and I called around but no one could come out for two days. One of the issues HAD to be dealt with ASAP. Integrity came to give an estimate that day and then came out the next day to spray. The issue was semi resolved but when they checked back in a week, they…

Ant exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Adriana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super courteous, and punctual! I have not seen one ant, roach, or spider! Highly recommend them! Thank you, Integrity Pest and Termite!

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Roxanne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant extermination+ Professionalism
Candelario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Quality

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection573$68–$161
Termite inspection210$81–$371
General pest inspection74$63–$126
Termite extermination35$214–$426
Ant extermination9$76–$246
Hornet & wasp extermination7$81–$246
Cockroach extermination6$79–$196
Spider extermination5$58–$136

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