Experts Reviews · Company report
Integrity Pest and Termite logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Pest and Termite

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,256 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Pest and Termite is better than 94% of wildlife removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Pest and Termite is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Pest and Termite is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 66% of wildlife removal services.B
66

Reviews for your job

Customers hired Integrity Pest and Termite for 8 kinds of job.

Integrity Pest and Termite for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “General pest inspection” · showing 20

Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Every technician that has come to my house has amazing customer service and always so kind, thorough with their work and answer my questions. Any time I have called during and outside business hours I have been met with professionalism and have my concerns taken care of in a timely manner. Thank you!

Paid $60–80Great priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service , we’re always flexible with scheduling and never a problem if they needed to come back. Also give shoutout consideration I had to leave my contract due to military orders . They were able to work with me and I would definitely go their route. If I move back I know who to go to .

Paid $40–60Great priceGeneral pest inspection
MD8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service from start to finish! Erick was incredibly professional, punctual, courteous, and knowledgeable. From the moment I first called and spoke with Benji, I felt confident I had chosen the right company. He told me I would definitely want to work with them again—and he was absolutely right.…

Great priceGeneral pest inspection
Isaac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love the attention to detail. Definitely recommend!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
CliffLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Got there quick and went right to it, doing a real through job

Great priceHome inspectionGeneral pest inspection
Arunkumar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alex and Patricia have always been so professional, knowledgable, prompt, and caring. They provide excellent service. They immediately answer calls and schedule service in cases of emergencies (we've had a couple of instances where we called them and the promptly delivered for us). I highly recommend them.

Paid $60–80Great priceGeneral pest inspectionGeneral wildlife removal
Bianca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wouldn’t trust any other inspection company. I always recommend my buyers, friends and family. They are the absolute best TREC licensed experts in El Paso. We are also BB Rentals managing 80+ homes in El Paso and they do all our monthly pest control services.

Home inspectionGeneral pest inspectionTermite inspection
Landon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff & his team are professional and top notch. Won't hesitate to use them again.

Home inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The timeliness, was more than I could expect. I was across the nation at the time of inspection, and I feel my needs were met above and beyond.

General pest inspection+ Responsiveness+ Punctuality+ Quality
mangongo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s was of good quality

General pest inspectionTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Integrity Pest and Termite did an excellent job with my home inspection and pest/termite inspection. They were timely, knowledgeable and provided great service. Highly recommend them for your home inspections needs.

Home inspectionGeneral pest inspectionTermite inspection+ Punctuality+ Quality+ Professionalism
Alicia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our inspector was VERY thorough- he literally looked at everything and documented literally every crazy or anything that he saw. He even took videos and had a ton of pictures to reviews. He was honest and fair in his assessments- would highly recommend. The company followed up the next day to make sure I didn’t…

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Integrity Pest and Termite's team was very thorough in their inspection compared to others contractors who visited our home and even showed us how to spot signs of any infestation. I appreciated their professional approach to inspection and even recommended several prevention strategies to meet our budget. We will…

Home inspectionGeneral pest inspection+ Professionalism+ Value
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They schedule us quickly, were on time and answered all of my questions. They are a great company and I highly recommend them

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super helpful and thorough and helped a ton with recommendations

General pest inspection
Valerie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quality work! Worth the price.

General pest inspection
CrystalLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were amazing and efficient. So convenient!

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
CherryLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The inspector was very thorough and knowledgeable. He arrived on time and got to work! I recommend this company for your home inspection needs. Everything was handled smoothly, and the company even gives recommendations to qualified repair specialists to fix discrepancies. With this being my first home purchase, I…

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the pleasure of doing business with Integrity Property Inspection on 4 different homes now. They never disappoint. They ensure they do their job so that the buyer and seller can make better informed decisions.

General pest inspection+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Integrity Pest and Termite did a house inspection for termites prior to my purchase of a house. Integrity Inspection did a pre-buy house inspection. Both inspectors were great! Professional, informative, friendly, and knowledgeable about their areas of expertise. I would definitely recommend this company and will use them again in the future.

General pest inspectionService not listed+ Quality+ Professionalism+ Value

Show more general pest inspection reviews (54 more) →

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection573$68–$161
Termite inspection210$81–$371
General pest inspection74$63–$126
Termite extermination35$214–$426
Ant extermination9$76–$246
Hornet & wasp extermination7$81–$246
Cockroach extermination6$79–$196
Spider extermination5$58–$136

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