Experts Reviews · Company report
Integrity Pest and Termite logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Pest and Termite

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,256 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Pest and Termite is better than 94% of wildlife removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Pest and Termite is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Pest and Termite is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 66% of wildlife removal services.B
66

Reviews for your job

Customers hired Integrity Pest and Termite for 8 kinds of job.

Integrity Pest and Termite for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 35 Google reviews tagged “Termite extermination” · showing 20

YouLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Not all heroes wear capes. I phoned Integrity Pest and Termite in an absolute panic. Unbeknownst to me, termites have been in a feeding frenzy in my walls. I had no idea that I was speaking with the owner, Omar Martinez. Omar was the calm in my storm. He put my mind at ease and assured me everything would be…

Great priceTermite inspectionTermite extermination
Isaac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love the attention to detail. Definitely recommend!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
MaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

The tech’s showed up over an hour late from the appointment time. No courtesy calls! I had to call to make sure they were going to show up. Then they made excuses. Heavy items were moved in the yard and were not returned to their original place. They claim to give military discounts but they just increase the…

Paid $200+OverpricedTermite inspectionTermite extermination
Breanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice people. Did a great job on my house and thoroughly explained everything that was done. Drove 3 hours to service my house in timely manner. Will be using again.

Termite inspectionTermite extermination
yvette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional, responsive and very helpful!

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Bianca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wouldn’t trust any other inspection company. I always recommend my buyers, friends and family. They are the absolute best TREC licensed experts in El Paso. We are also BB Rentals managing 80+ homes in El Paso and they do all our monthly pest control services.

Home inspectionGeneral pest inspectionTermite inspection
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chad and Oscar were great. Very detailed inspections and Chad kept me informed the entire time. The inspection report was delivered promptly and easy to read. The whole process was smooth from start to finish.

Home inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
mangongo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s was of good quality

General pest inspectionTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very detailed inspection!

Home inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Santiago3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people amazing service and very responsive

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They schedule us quickly, were on time and answered all of my questions. They are a great company and I highly recommend them

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recommend their services to all of our clients.

Bug & insect exterminationTermite inspectionTermite extermination
JoeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Fast service, they where able to get out next day to do the job. I would have given them 5 stars but the inspection sheets had a few areas i felt they could have inspected but listed it as not inspected for some reason or another. No critical areas just details that would have been nice to have. I had to arrange…

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
PeteLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Integrity Inspection did a fantastic job during our home inspection. Very professional, prompt, thorough, and affordable. They quickly created an excellent 40 page report for us. Extremely detailed and complete. I would highly recommend their services.

Home inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company and very professional

Termite extermination+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Next day service! Great communications and professional interactions.

Termite extermination+ Responsiveness+ Punctuality+ Quality
Kym2 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHome inspectionTermite extermination
J.Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceTermite inspectionTermite extermination
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Termite extermination+ Punctuality+ Quality

Show more termite extermination reviews (15 more) →

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection573$68–$161
Termite inspection210$81–$371
General pest inspection74$63–$126
Termite extermination35$214–$426
Ant extermination9$76–$246
Hornet & wasp extermination7$81–$246
Cockroach extermination6$79–$196
Spider extermination5$58–$136

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