Experts Reviews · Company report
Integrity Pest and Termite logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Integrity Pest and Termite

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,256 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Pest and Termite is better than 94% of wildlife removal services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Pest and Termite is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Pest and Termite is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Pest and Termite is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Pest and Termite is better than 66% of wildlife removal services.B
66

Reviews for your job

Customers hired Integrity Pest and Termite for 8 kinds of job.

Integrity Pest and Termite for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.210
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 210 Google reviews tagged “Termite inspection” · showing 20

Irene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Third time we’ve use Integrity for home and termite inspection love them. We appreciate the thoroughness of the inspector Chad Middleton, will definitely use them again if necessary.

Paid $200+Reasonable priceHome inspectionTermite inspection
DEBBIE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good

Paid $100–120Reasonable priceTermite inspection
YouLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Not all heroes wear capes. I phoned Integrity Pest and Termite in an absolute panic. Unbeknownst to me, termites have been in a feeding frenzy in my walls. I had no idea that I was speaking with the owner, Omar Martinez. Omar was the calm in my storm. He put my mind at ease and assured me everything would be…

Great priceTermite inspectionTermite extermination
RichardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Highly recommend I have used before and always get consistent, professional results…

Paid $200+Reasonable priceHome inspectionTermite inspection
JerryLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very thorough, precise and great inspection throughout the house.

Paid $200+Reasonable priceHome inspectionTermite inspection
MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did a fine job of inspecting

Termite inspection
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The inspection conducted by Integrity Pest and Termite was exceptional. During the inspection, the inspector took the time to thoroughly explain each detail of the findings and the best approach to address the issues or repairs. I highly recommend this company to anyone considering the sale or purchase of a property.

Paid $200+Reasonable priceHome inspectionTermite inspection
RICARDO5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly, expedient, professional and timely service on termite inspection. Representative was knowledgeable and shared information on termite awareness and preventative measures. Highly recommended.

Paid $120–140Termite inspection
Celia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We were very pleased with the service and advise given by the tech Benjamin Munoz! He was very thorough, courteous and professional!

Reasonable priceTermite inspection
tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Integrity Pest and Termite did a thorough inspection of the outside and inside of the property. I would recommend them and use them again if I needed to in the future. Employees are polite and didn't mind if I watched them do the inspection.

Reasonable priceTermite inspection
Isaac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love the attention to detail. Definitely recommend!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
Randy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Believe it was a thorough inspection. Would suggest when finding numerous defects in a certain area, like a roof, give an overall opinion of the condition as a whole. Is it fixable or should it be replaced.

Paid $200+Not sureHome inspectionTermite inspection
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’m glad I had the opportunity to use their service, they communicated well and had no issues whatsoever.

Paid $200+Great priceHome inspectionTermite inspection
MaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

The tech’s showed up over an hour late from the appointment time. No courtesy calls! I had to call to make sure they were going to show up. Then they made excuses. Heavy items were moved in the yard and were not returned to their original place. They claim to give military discounts but they just increase the…

Paid $200+OverpricedTermite inspectionTermite extermination
SofiaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jeffery E Michel did a great job, attention to detail. I highly recommend Jeffrey! Thank you, Sofia Holmes

Termite inspection
Breanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice people. Did a great job on my house and thoroughly explained everything that was done. Drove 3 hours to service my house in timely manner. Will be using again.

Termite inspectionTermite extermination
Dayla12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very quick, thorough and professional inspection.

Paid $200+Reasonable priceHome inspectionTermite inspection
Albert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff and his team are outstanding. They have completed inspections on five of my properties, and I wouldn’t consider using any other company.

Great priceHome inspectionTermite inspection
eddieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Fast Appointment!! Made the call for inspection and they were there the next day!!😳 Great Service!!! Highly Recommend!!👌👏👍

Home inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Aimee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mario was thorough, nice, helpful in answering questions and a pleasure to work with. Thank you!

Home inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality

Show more termite inspection reviews (190 more) →

Price

$282+166% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection573$68–$161
Termite inspection210$81–$371
General pest inspection74$63–$126
Termite extermination35$214–$426
Ant extermination9$76–$246
Hornet & wasp extermination7$81–$246
Cockroach extermination6$79–$196
Spider extermination5$58–$136

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