Analyzing 8,175,2888.2M ReviewsFor 23,15623.2K Experts

Experts Reviews · Company report
Integrity Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Integrity Pest Management

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 256 pest control services · 5.0★ from 57 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Pest Management is better than 98% of pest control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Pest Management is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integrity Pest Management is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Integrity Pest Management is better than —% of pest control services.–
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Reviews for your job

Customers hired Integrity Pest Management for 7 kinds of job.

Integrity Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#184 / 214
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “General pest inspection”

randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Randy at Integrity Pest Management has been great working with my wife and I. He responded to my calls promptly. They were out the same day when I had problems with ants. I would recommend them to everyone.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
KLocal Guide · 181 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Every interaction was Very Professional, from the initial phone call (Randy) to the Pest Contol Technician (Nehemiah) arriving at my door. I didn't realize I was speaking with the owner (Randy), he patiently explained the service options, price options, scheduling availability and he even took the time to recommend…

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
rodney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been using for 3 years now and have not seen a rodent at all.

Cockroach exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
JacksonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

If you want pests gone CALL INTEGRITY! During holiday travel, a buddy unknowingly returned my luggage with stowaways inside. Tiny intruders hitched a ride in an overnight bag, and secretly invaded our homes! A week later, I captured a tiny bug in my home office (where luggage is kept). Peering at the…

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Randy came to our home on short notice and we talked for quite some time we have Dogs and a pre teenage boy in the house so of course I had alot of questions he took plenty of time to educate me about the entire process and the sprays he would be using. And assured me that it was perfectly safe for humans and pets .…

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner Randy is the best. We use Integrity Pest mgt at our business and our home. EXCELLENT RESULTS.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks for being honest and willing to go beyond the call of duty! They moved mountains to assist me with my pest control and actually managed to help my family and I when it seemed like there were no other options. I Definitely recommend them and use there pest control management services to date.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Integrity Pest management has been great. My wife and I moved to Northern California a little over two years ago and the bugs and spiders are much bigger than in So Cal… Integrity Pest Management has serviced our home since we purchased and it has been wonderful. The technicians are knowledgeable, friendly, and…

Ant exterminationGeneral pest inspectionSpider extermination+ Quality+ Professionalism+ Value
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspection

Price

$195+64% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection9$66–$136
Spider extermination9$73–$159
Ant extermination6$86–$246
Rodent extermination5$91–$323
Cockroach extermination4$88–$282
Bed bug extermination4$214–$426
Home inspection3$66–$173

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