This is a family run business, so when you call, you are talking to the owner. Randy has amazing customer service and works with you. I have a regular service with them and the technicians are all awesome. I highly recommend this company.

Integrity Pest Management
Integrity Pest Management at a glance
Google reviewers rate Integrity Pest Management five stars based on 57 reviews, highlighting same-day service availability, punctual technicians, and responsive communication from the owner. Customers frequently mention effective treatments for rats, ants, and spiders, along with transparent pricing and a lack of sales pressure. The business is described as professional and reliable, with no recurring criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 57 reviews (98% five-star).
- Reviews on this page: 57 Google reviews (54 with written comments).
- Owner responses: the business replied to 40% of reviews.
- Most recent review: October 13, 2026.
- Service: Pest Control Service serving Vacaville, California.
Data from Google, last updated November 2, 2026.
Score profile vs other pest control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
- 5 stars5698%
- 4 stars12%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
- Praise13499%
- Complaints21%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price229%
- Reasonable571%
- Overpriced00%
- Not sure00%
Middle half of what 5 customers paid ($183–$292) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Honesty & trust2821%
- Staff & attitude2418%
- Would recommend2317%
- Quality & results2216%
- Speed & response1813%
- Communication118%
- Price & value107%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We've had an excellent experience with Integrity Pest Control company!”
“They're always prompt, professional, and quick to respond.”
“I am so happy I found this company and highly recommend them to anyone in need of pest control.”
“Herminio did a great job of managing pests before a party and did great follow up visits.”
“After 4 nights of horrible rat noises in walls and ceiling, called and got immediate response from Randy Ash owner, and Salvadore Rosales placed bait…”
“Now today (next day),after proof of rat still alive in wall and crawlspace,waiting for Salvador or Randy to place traps inside.”
“The next morning, the technician came out on time and listened to me, explained everything very well and did a wonderful job at getting rid of all of…”
“Randy and his team are very responsive, reliable, accommodating and also reasonably priced.”
People customers mention
- Randy 15 reviews
- David 4 reviews
- Control 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Integrity Pest Management for 7 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
After 4 nights of horrible rat noises in walls and ceiling, called and got immediate response from Randy Ash owner, and Salvadore Rosales placed bait traps outside. After several days i asked to accelerate plan and within 24 hrs Randy and tech came and sealed all possible entrances to roof and crawl space. Fantastic…
Randy at Integrity Pest Management has been great working with my wife and I. He responded to my calls promptly. They were out the same day when I had problems with ants. I would recommend them to everyone.
The service I received from Integrity Pest Management was Top-rate, from the administrative, customer service side to the actual service from the Technician, this is a very stand-up, and reputable Company, and if I could give 10 stars, I would, thank you Mr. Randy, Ms. Christina, and Mr. Jeremiah, my technician, for a wonderful experience!
Every interaction was Very Professional, from the initial phone call (Randy) to the Pest Contol Technician (Nehemiah) arriving at my door. I didn't realize I was speaking with the owner (Randy), he patiently explained the service options, price options, scheduling availability and he even took the time to recommend…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 9 | $66–$136 |
| Spider extermination | 9 | $73–$159 |
| Ant extermination | 6 | $86–$246 |
| Rodent extermination | 5 | $91–$323 |
| Cockroach extermination | 4 | $88–$282 |
| Bed bug extermination | 4 | $214–$426 |
| Home inspection | 3 | $66–$173 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 57 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Extremely professional and knowledgeable staff. Herminio did a great job of managing pests before a party and did great follow up visits. Highly recommend!
After 4 nights of horrible rat noises in walls and ceiling, called and got immediate response from Randy Ash owner, and Salvadore Rosales placed bait traps outside. After several days i asked to accelerate plan and within 24 hrs Randy and tech came and sealed all possible entrances to roof and crawl space. Fantastic professional work done there! Now today (next day),after proof of rat still alive in wall and crawlspace,waiting for Salvador or Randy to place traps inside. Couldnot ask for faster responses. Very friendly and professional. I am continuing year contract for service to keep bait stations going outside. Thank you Randy, Salvador, and tech (sorry I am old and cant recall his name).
- Price assessment: Reasonable price
- Price: $200+
- Services: Home inspection, Rodent extermination
- Pest type: Rodents
We've had an excellent experience with Integrity Pest Control company! They're always prompt, professional, and quick to respond. They even accommodate our requests to come very early before the children arrive. We truly appreciate their reliability and the great job they do keeping Little Scholars pest-free. Highly recommend!
Randy at Integrity Pest Management has been great working with my wife and I. He responded to my calls promptly. They were out the same day when I had problems with ants. I would recommend them to everyone.
- Price assessment: Reasonable price
- Price: $180–200
- Services: Spider extermination, General pest inspection, Cockroach extermination, Ant extermination
My experience with integrity has always been outstanding. What ever my family needed they always respond quickly and got the job done. We had an issue with ants but I haven’t seen 1 since they came and serviced our house. Thank you for the professionalism and the amazing service integrity!!
- Price assessment: Great price
- Services: Ant extermination
The best pest control company I highly recommend.
- Services: Home inspection, Rodent extermination, Spider extermination
The service I received from Integrity Pest Management was Top-rate, from the administrative, customer service side to the actual service from the Technician, this is a very stand-up, and reputable Company, and if I could give 10 stars, I would, thank you Mr. Randy, Ms. Christina, and Mr. Jeremiah, my technician, for a wonderful experience!
- Price assessment: Great price
- Price: $80–100
- Services: Rodent extermination, Spider extermination
Great customer service and always takes care of me!
I spoke with the owner, Randy on a Friday evening inquiring about services for an ant infestation in my home. He was so friendly and down to earth and happily helped me with an estimate without pressuring me. After calling other pest control companies, I immediately called Randy back because not only did he offer me a better price, but he didn’t treat me like I was someone he could sell something to. I called after hours the second time and left a message expecting to not get a call back until 4 days later as this was the beginning of a holiday weekend. Randy called me back soon after and set up a service for me the next morning. The next morning, the technician came out on time and listened to me, explained everything very well and did a wonderful job at getting rid of all of the ants in and around the outside of my house. He was also such a kind man, just as Randy is, and had nothing but good things to say about his boss and the company as a whole. I am so appreciative to them both for helping a mom of two boys out in a jam, I can’t even put it into words. I am so happy I found this company and highly recommend them to anyone in need of pest control.
- Price assessment: Reasonable price
- Price: $180–200
- Services: Ant extermination
Business details
- Address: 1601 Enterprise Dr Ste 13, Fairfield, CA 94533
- Phone: (707) 384-0790
- Website: integritypestca.com
- Service area: Vacaville, CA