Pest control service · Vacaville, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty87−1.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#134 of 256 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
4.8★★★★★179 Google reviews · 10 photos
95%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
$88typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Parish Termite & Pest Management 4.8 out of 5 based on 179 reviews, noting the owner replied to 88% of feedback. Customers frequently praise technicians for punctuality, friendliness, and thorough inspections of specific pest issues like ants and rats. Recurring themes include reliable communication, honest assessments, and efficient service delivery. However, some low-star reviews criticize unresponsive phone lines and rude staff interactions when customers attempt to cancel contracts or request referrals.
Google rating: 4.8 out of 5 from 179 reviews (95% five-star).
Reviews on this page: 179 Google reviews (138 with written comments).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 28, 2026.
Service: Pest Control Service serving Vacaville, California.
Data from Google, last updated November 2, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parish Termite & Pest Management: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parish Termite & Pest Management: 90/100 on this factor. Category median: 92.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parish Termite & Pest Management: 87/100 on this factor. Category median: 95.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parish Termite & Pest Management: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parish Termite & Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parish Termite & Pest Management: 95/100 on this factor. Category median: 97.A
95
Bar = this company · dark tick = category median.
Star ratings
179 Google reviews we collected
4.8of 5
5 stars17095%
4 stars32%
3 stars00%
2 stars00%
1 star63%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
96%praise
Praise21696%
Complaints84%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price533%
Reasonable960%
Overpriced17%
Not sure00%
$88-26% vs typical pest control services
Middle half of what 9 customers paid ($81–$96) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6529%
Quality & results5424%
Speed & response3315%
Would recommend3315%
Honesty & trust188%
Communication115%
Price & value104%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“You are always very pleasant and knowledgeable about bugs!”
“Staff is great when you sign a contract but as soon as you decide you no longer need there service they are rude !”
“He is polite and thorough and always in a good mood.”
“Great employees, always on time, always super helpful!”
“Would highly recommend Parish solely on our experience with Ryan.”
“This place I am sure can manage your pest problems stay away from pest inspection.”
“As a long-time customer of Parish, we know them to be dependable, consistent and effective.”
“Very responsive office personnel and the technicians who come to our house are very easy to talk to and do great work.”
“Go with this company if your looking for great service and reasonable pricing.”
“Always honest and up front no hidden charges.”
People customers mention
Ryan12 reviews
Paul4 reviews
Kevin3 reviews
Control3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Parish Termite & Pest Management for 8 kinds of job. Pick one to see what they paid and said.
NNicoleLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Always a great experience. Have been a customer for over 10 years and there has never been an issue. Great employees, always on time, always super helpful!
Paid $80–100Great priceGeneral pest inspection
DDonna5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Kevin was very knowledgeable and helpful. I appreciated his enthusiasm and friendliness.
The person who scheduled me said that Someone would be here between 10 - 12 in the morning. Kevin arrived around 5 pm so I think you scheduling needs improvement.
MMatt7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Kevin Parish did a very thorough job checking all around my house and property, taking the time to make sure everything was addressed. Thank you for the excellent work.
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
SSheree5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Ryan it’s such a nice guy. He knows how invested I am in my house and yard and even showed me some ladybug larva - He intuitively knew that I would want it preserved! That’s what I call Service❤️
Paid $60–80Great priceGeneral pest inspectionBug & insect extermination
MMary8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Kevin, our Technician was friendly and did a great job today! Hopefully we'll see him next appointment! Thank you Kevin!👍🏽👍🏽
Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
BBob2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Have been with Parish Pest Control for over 4 years and am totally satisfied with the service. Thank you for your help in getting rid of ants and little creatures under the house.
Kevin is always friendly and professional. He is careful about closing gates and pays particular attention to specific requirements unique to our yard.
Services: General pest inspection, Ant extermination
Response from the owner · 8 months ago
Thank you for the awesome review! We appreciate you and the opportunity to be of service!
M
MisterEC1Local Guide · 31 reviewsiTotal number of Google reviews MisterEC1 has written across all businesses on Google Maps, not just this one.
I obtained pest control services to be sure no rats get into the attic and ruin my air conditioner. As an absentee landlord, I wish Parish would detail that they got up there and paid particular atention to that crawl space.
Price assessment: Reasonable price
Services: Rodent extermination
Response from the owner · 4 months ago
Hello and thank you for your honest review. I will definitely instruct our technicians to notate that they checked the attic going forward. Thank you for the feedback so we can improve!
B
Bill Okeefe1 reviewiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Always a great experience. Have been a customer for over 10 years and there has never been an issue. Great employees, always on time, always super helpful!
Price assessment: Great price
Price: $80–100
Services: General pest inspection
Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes
A
Aurora Corona2 reviewsiTotal number of Google reviews Aurora has written across all businesses on Google Maps, not just this one.
Kevin is outstanding. He always asks if we have any specific issues we need addressed. He is polite and thorough and always in a good mood. Thank you Kevin.
G
Gerrie Godfrey6 reviewsiTotal number of Google reviews Gerrie has written across all businesses on Google Maps, not just this one.
Kevin cares! He did an amazing job today and he dealt with an ant problem, bugs around my shed and filled all the traps With bait. I can tell he cares about his job and my property.
Services: General pest inspection, Rodent extermination, Termite inspection
Response from the owner · Edited 4 years ago
Thank you Gerrie for the review. We appreciate you and the opportunity to be of service. Looking forward to evicting your unwanted guests!
L
Lynn Sansom5 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
The owner reached out to address the issue with my directly. As a business owner I can greatly appreciate that. This shows ethics and a high moral compass. I hope to see more of their trucks on the road as they grow
Response from the owner · 2 months ago
Hello this is the owner Parish.
I was just made aware of the incident and I will be handling this right away. Im not sure what happened yet but I will get to the bottom of this. Thank you for bringing this to my attention. This is not acceptable.
Please feel free to reach out to me at 916-968-0418