Roofing contractor · Las Vegas, NV · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 48 gutter installation servicesiPosition by Experts Score among all companies we track in this category. · better than 49%
5.0★★★★★91 Google reviews · 24 photos
99%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$5.7ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Integrity Roofing LLC five out of five stars based on 91 reviews, with the owner replying to all feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services including roof replacements, tile repairs, and emergency storm damage fixes. While most praise the crew's efficiency and attention to detail, two one-star reviews report water leaks shortly after new installations, raising concerns about installation quality.
Google rating: 5.0 out of 5 from 91 reviews (99% five-star).
Reviews on this page: 91 Google reviews (89 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 18, 2026.
Service: Gutter Installation Service serving Las Vegas, Nevada.
Data from Google, last updated October 26, 2026.
Score profile vs other gutter installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Integrity Roofing LLCGutter Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integrity Roofing LLC: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integrity Roofing LLC: 92/100 on this factor. Category median: 94.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integrity Roofing LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integrity Roofing LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
91 Google reviews we collected
5.0of 5
5 stars9099%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
99%praise
Praise28599%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1959%
Reasonable1238%
Overpriced00%
Not sure13%
$5.7k+49% vs typical gutter installation services
Middle half of what 19 customers paid ($1.1k–$14k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust5118%
Staff & attitude5017%
Quality & results4516%
Speed & response4114%
Would recommend4114%
Price & value3111%
Communication2810%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I can't say enough about how honest and polite he and Karey were over the phone throughout the entire process.”
“I was so happy and felt so relaxed and so grateful that the company and Tim are so nice, kind, and trustworthy… i wish they did more than just roofs”
“Tim and his workers did a fantastic job replacing the roof on my home.”
“They were very quick to come out and inspect my roof, and the whole process moved along smoothly.”
“Very happy with the service and would definitely recommend them!”
“If you want a fair and honest inspection, give this place a try.”
“He took the time to explain the different repair options and allowed me to choose the solution that made the most sense for my home and my budget.”
People customers mention
Tim28 reviews
Karey15 reviews
Novak12 reviews
Rick5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Integrity Roofing LLC for 5 kinds of job. Pick one to see what they paid and said.
Jody2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tim and his workers did a fantastic job replacing the roof on my home. the job was completed ahead of schedule which was a miracle considering we were have 114 degree temps. well done. I highly recommend them for all your roofing needs
Paid $5,000–10,000Great priceRoof installation
JillLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
What a fantastic company! We chose Integrity because of Mr. Rick. You can tell he is a genuine professional and he knows roofing through and through. You cannot buy 40 years of knowledge from Mr. Rick. This gentleman showed up to the site before us, and made our roof look like it was new. He matched the shingle…
SharonLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tim and his crew did a fantastic job replacing our roof! The customer service was stellar, and the attention to detail was outstanding. They only used quality products and gave us a lengthy guarantee. We highly recommend Integrity Roofing for all your roofing needs.
Paid $5,000–10,000Great priceRoof installation
Eric2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Tim came over to help us troubleshoot an ongoing roof issue around our roof-mounted air conditioner. Tim was thorough inspecting our roof and detailed in his recommendations to us. We had multiple quotes for the job and Tim's quote was in line with the others. But based on Tim's explanation and communication, we…
Paid $1–5,000Reasonable priceRoof repair for storm & wind damage
LisanneLocal Guide · 114 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great guys, came out and identified the issue with my tile roof, fixed it same day and for a great price!
miguel9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Storm damage caused several shingles to lift, and I needed emergency help quickly. They came the same day for a temporary fix to prevent further water entry, which already reduced my stress. Permanent repairs followed within a couple of days, including checking nearby weak areas that I hadn’t noticed. One small…
Tim came out for an evaluation of my roof and re-attached several singles at no charge, telling me that my roof was functional and I should reach out in 3-5 years for another assessment. I can't say enough about how honest and polite he and Karey were over the phone throughout the entire process.
Everything he told me verified what I'd been informed of through a previous inspection several years before... minus the upselling tactics (ie: 15k for a new underlayment, etc).
As someone who's been through the ringer with various repair techs in the Las Vegas area after moving here 3 years ago, I was pleasantly surprised.
If you want a fair and honest inspection, give this place a try... especially if you think another company is trying to take your for a ride. I have a feeling that you'll be thankful you did.
Cheers!
Services: Roof inspection
Response from the owner · 5 days ago
TJ, we really appreciate you taking the time to share this! We're always glad to be a breath of fresh air. Thanks for trusting us with your roof!
David Gaeta1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Great experience from start to finish! They were very quick to come out and inspect my roof, and the whole process moved along smoothly. The crew worked efficiently, finished the project much faster than expected, and everything turned out great. Very happy with the service and would definitely recommend them!
Price assessment: Reasonable price
Services: Roof inspection, Roof installation
Response from the owner · 5 days ago
Thanks for taking the time to share your experience! We know a roof replacement is a major project, so we aim to make the whole process as seamless as possible. Fast, clean, and done right. Thanks for trusting us with your roof. We really appreciate it!
Chris Dorino14 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Ohh my god i cant say enough good things about this company and Tim Novak. I had another company Dabella roofing come and give estimate for a fe Shingles that fell and they told me i had to do the whole roof for $38,000. I laughed at them, than Tim from Integrity Roofing gave a estimate of the repair work and the total was $750. I was so happy and felt so relaxed and so grateful that the company and Tim are so nice, kind, and trustworthy… i wish they did more than just roofs
Response from the owner · a month ago
Thank you so much Chris for sharing your experience! We truly appreciate your kind words and trust in Tim and Integrity Roofing. We’re glad we could provide an honest, affordable repair and give you peace of mind. Your recommendation means a lot to us!
Jody Vandrew2 reviewsiTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Tim and his workers did a fantastic job replacing the roof on my home. the job was completed ahead of schedule which was a miracle considering we were have 114 degree temps. well done. I highly recommend them for all your roofing needs
Price assessment: Great price
Price: $5,000–10,000
Services: Roof installation
Response from the owner · a month ago
Thank you so much for the kind words! Tim and the crew really appreciate the recognition—especially for pushing through the brutal 114 degree days. We’re glad everything turned out great and truly value your trust in INTEGRITY Roofing. Thanks again for the recommendation!
Jill RowlandLocal Guide · 11 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
What a fantastic company! We chose Integrity because of Mr. Rick. You can tell he is a genuine professional and he knows roofing through and through. You cannot buy 40 years of knowledge from Mr. Rick. This gentleman showed up to the site before us, and made our roof look like it was new. He matched the shingle colors perfectly and sourced it when we were told they're hard to find. The pricing for the quality, customer service, and professionalism is fair. Choose them and you will not regret it. Thank you Mr. Rick for being so kind and willing to share your roofing knowledge. Hopefully someone is doing a job shadow with him!! What a wealth of knowledge.
Price assessment: Great price
Price: $1–5,000
Services: Roof inspection, Roof repair
Response from the owner · a month ago
Thank you so much, Jill! We’re glad Mr. Rick could take care of your roof and source those matching shingles. He is truly a blessing to have on our team, so much wisdom to share! Appreciate you trusting Integrity and sharing such kind words.
Mark Falcone3 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Very professional and efficient. Tim and Karey worked great together keeping me informed about the whole re roofing project. It was very fast and not much inconvenience.
Thank you, Mark. We're happy we were able to communicate well and keep you informed along the way. We love happy customers! Thank you for recognizing our team's professionalism and efficiency. If you need anything in the future, please reach out.
Kirby H3 reviewsiTotal number of Google reviews Kirby has written across all businesses on Google Maps, not just this one.
I have worked with hundreds of different contractors across a variety of trades over the years, and Tim and Karey at Integrity Roofing truly set themselves apart as a premier choice for a roofing contractor.
I hired Integrity to replace the back slope of my tile roof after experiencing water intrusion from rain in a couple of areas. From the beginning, Tim was knowledgeable, straightforward, and never pushy. He took the time to explain the different repair options and allowed me to choose the solution that made the most sense for my home and my budget.
What impressed me most was their commitment to standing behind their work. Integrity provides an excellent workmanship warranty that is hard to beat, and their professionalism and customer service were outstanding throughout the entire process. They even moved me up on their schedule so the work could be completed before monsoon season, which I greatly appreciated.
I cannot say enough good things about Tim, Karey, and the entire Integrity Roofing team. They are skilled, honest, customer-focused, and competitively priced. If you have a leaking roof or are simply looking to upgrade your roofing system, I would highly recommend giving Integrity Roofing a call. They have earned my trust and my recommendation.
Price assessment: Great price
Services: Roof repair
Response from the owner · Edited 2 months ago
Thank you so much for the thoughtful review, Kirby. We are pleased our team was able to provide clear guidance, move your project ahead of monsoon season, and deliver workmanship you trust. Your recognition of our warranty, pricing, and customer focus means a lot to us! We truly appreciate your recommendation! Thank you. :))
SharonLocal Guide · 13 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Tim and his crew did a fantastic job replacing our roof! The customer service was stellar, and the attention to detail was outstanding. They only used quality products and gave us a lengthy guarantee. We highly recommend Integrity Roofing for all your roofing needs.
Price assessment: Great price
Price: $5,000–10,000
Services: Roof installation
Response from the owner · Edited 2 months ago
Thank you, Sharon, for the wonderful review and recommendation. We’re pleased we were able to deliver stellar customer service and attention to detail on your roof replacement. It means a lot that you noticed our use of quality products and the length of our guarantee. We appreciate you choosing Integrity Roofing and sharing your experience! Thank you.
Britney GaitanLocal Guide · 23 reviewsiTotal number of Google reviews Britney has written across all businesses on Google Maps, not just this one.
Integrity Roofing LLC truly lives up to its name! 🏠✨ From the first consultation to the final inspection, their team was professional, punctual, and highly skilled. They kept me updated every step of the way 📋✅, answered all my questions with patience, and made sure I felt confident in the process.
The workmanship is outstanding—my roof not only looks fantastic but also gives me peace of mind knowing it was done right 🔨👏. What impressed me most was their attention to detail and genuine care for customer satisfaction. They even left the property spotless after finishing the job 🌿🧹, which shows the pride they take in their work.
If you’re looking for a reliable roofing company that delivers quality and integrity, Integrity Roofing LLC is the one to trust! 💯🙌
Response from the owner · 2 months ago
Thank you Britney for your amazing 5-star review! ⭐ We're honored to be your trusted **roofing contractor in Las Vegas, NV**. Your kind words and recommendation mean so much to our team. We appreciate your trust and look forward to helping you with any future roofing needs!
Thomas Stone7 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Rick did a great job
Very reliable,friendly and professional.
Price assessment: Reasonable price
Price: $5,000–10,000
Services: Roof repair
Response from the owner · 3 months ago
Thank you, Thomas — we appreciate you taking the time to share this. We're glad Rick was reliable, friendly, and professional, and that you had a great experience with us. We look forward to helping you again whenever you need us.
