SPAS · FINDLAY, OH
Integrity Salon Spa & Organics logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%28+14Reliability 21%23+4.9Momentum 11%13+1.5Track record 10%63+6.3Accountability 7%30+2.1Experts Score= 29Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Integrity Salon Spa & Organics

Better than 10% of spas · #18 of 20

4.9★94 Google reviewsGoogle star rating as shown on Google Maps.
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
6.7%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
33%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Integrity Salon Spa & Organics for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.25
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$125–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 44/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 4 Google reviews tagged “Hair coloring”

★★ Michaela · 9 months ago

The atmosphere is very nice as well as the staff! I highly suggest getting a consultation and a price quote done before using their services though. That way you can ensure that you agree with everything they are projecting because hair can be an investment. Considering my lack of experience with getting my hair…

Paid $200+Hair coloring
★★★★★ Becky · a year ago

I always look forward to my appointments at Integrity Salon. Not only does my hair look amazing every time, but the whole experience is fun and relaxing. I had a fresh color and set of extensions installed. The color match is perfect and I absolutely love my extensions. I get so many compliments after leaving the…

Hair extensionsHair coloring
★★★★★ Chesire · 2 years ago

I’ve been going to Integrity Salon for 18 years, and they’ve never disappointed me! Every stylist in the salon does an amazing job and they help eachother out like a family. Amanda and Mel both helped me today and they made me feel happy and comfortable the entire time I was there, the cut and color is beautiful,…

Paid $180–200HaircutHair coloring
★★★★★ Stacy · a year ago

Rating only, no written review.

Paid $80–100Hair coloring

vs category

Blue = Integrity, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02023-Q2: 5.00★ (1 reviews)2023-Q3: 5.00★ (3 reviews)2024-Q1: 5.00★ (13 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 3.50★ (2 reviews)2026-Q2: 5.00★ (2 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$125+18% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%28+14Reliability 21%23+4.9Momentum 11%13+1.5Track record 10%63+6.3Accountability 7%30+2.1Experts Score= 29Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
23
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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