SPAS · FINDLAY, OH
Integrity Salon Spa & Organics logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%28+14Reliability 21%23+4.9Momentum 11%13+1.5Track record 10%63+6.3Accountability 7%30+2.1Experts Score= 29Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Integrity Salon Spa & Organics

Better than 10% of spas · #18 of 20

4.9★94 Google reviewsGoogle star rating as shown on Google Maps.
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
6.7%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
33%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Integrity Salon Spa & Organics for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 8

All 6 Google reviews tagged “Haircut”

★★★★★ Ruby · a day ago

I had a wonderful experience here. As a mom of 2 I have never actually gone and gotten my hair professionally done. My birthday is coming up so I decided to treat myself and let me tell you it was worth every penny. It was so relaxing and I felt so pampered. The pricing was more than fair. My stylist was Amanda and…

Paid $100–120Shampoo & conditioningBang trimHaircut
★★★★★ Madisyn · a year ago

Amanda is the best! I have always struggled with my hair, I think it’s a weird texture and a strange mix of curls and waves. I don’t have great water quality right now so my hair has been super dried out. She is always so helpful and makes me feel very comfortable. I’m not one to like short hair on myself but she…

Paid $40–60Haircut
★★★★★ Geneva · a year ago

Beth is amazing! She was so sweet and so kind to me. I am not from the area and have had trouble finding a salon and from the start at check in they all made me feel so welcome. They're so nice and welcoming. Amazing service! I had to rebook for all my future appointments. Thank you so much!

Paid $40–60Haircut
★★★★★ Marc · a year ago

Beth is great!

Haircut
★★★★★ Chesire · 2 years ago

I’ve been going to Integrity Salon for 18 years, and they’ve never disappointed me! Every stylist in the salon does an amazing job and they help eachother out like a family. Amanda and Mel both helped me today and they made me feel happy and comfortable the entire time I was there, the cut and color is beautiful,…

Paid $180–200HaircutHair coloring
★★★★★ Darla · 2 years ago

This is by far the best and most welcoming salon in Findlay. The building is in a great spot on the corner with an adorable facade. The interior is beautifully decorated and very inviting. Best of all, though, are the people. The staff seem genuinely delighted to have you there and to give you a great experience. I…

Paid $120–140HaircutShampoo & conditioningEyebrow beautification

vs category

Blue = Integrity, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02023-Q2: 5.00★ (1 reviews)2023-Q3: 5.00★ (3 reviews)2024-Q1: 5.00★ (13 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 3.50★ (2 reviews)2026-Q2: 5.00★ (2 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$125+18% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%28+14Reliability 21%23+4.9Momentum 11%13+1.5Track record 10%63+6.3Accountability 7%30+2.1Experts Score= 29Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
23
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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