Experts Reviews · Company report
Intrack Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%76+5.4Momentum penalty90−1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Intrack Auto

Hempstead, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #562Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.7★ from 365 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Intrack Auto is better than 66% of auto repair shops.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Intrack Auto is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Intrack Auto is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Intrack Auto is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Intrack Auto is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Intrack Auto is better than 76% of auto repair shops.B
76

Reviews for your job

Customers hired Intrack Auto for 8 kinds of job.

Intrack Auto for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#204 / 237
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 18 Google reviews tagged “Wheel alignment”

Roo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Brought my 21 Q50 in to them to replace some parts from the front and rear end suspension and dial in the cars stance of the car

Reasonable priceTiresWheel alignment
Harri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Been using these guys for alignments for a few years. Doesn't matter if it's a full spec race car, heavily modified sports car, stock and or a regular vehicle I've taken to them, they do it right at the first time! Fair pricing, friendly staff and a great location!

Great priceWheel alignment
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Got my wheels repaired and a wheel alignment on my G80 M3, I was nervous at first but the way they handled my wheels I felt safe and assured. I would highly recommend.

Great priceTiresSteering & suspension repairPowder coating
Raymel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I been coming to Intrack for years, they always take care of me. Customer Service is A1 they prioritize safety and take care of the customer when need be. Today i experienced genuine business character not just as and owner but as a respectable human being. Great people who take pride of their work, honest character…

Great priceSteering & suspension repairWheel alignmentBrakes
Travis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a great experience with Terrence and all the workers that assisted in installing my camber arm kit, wheels and doing my alignment. The fitment was perfect and I would highly recommend them to anyone with mechanical needs. Punctual. Respectful. Great customer service. 10/10

Reasonable priceTiresSteering & suspension replacementWheel alignment
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

A few months ago I took my GR86 to get coilovers adjusted and an alignment. Though I had already installed the coilovers, I was charged what the installation would have costed. The guy working on the car did a rush job on my alignment and now I have uneven wear on my tires. The establishment looked nice and the…

OverpricedSteering & suspension replacementWheel alignment
OleksandrLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am very happy with the alignment these guys did 10/10. They did precisely the alignment spec that I asked for. I'll be definitely coming back here if I ever need an alignment again!

Reasonable priceWheel alignment
EdipLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Intrack got my M3 alignment spot on especially with my wheel tire suspension combo.

Wheel alignment
NajamLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Came here for wheel alignment two weeks ago on a Friday morning. Not only did they do a great job and got my alignment damn near perfect but also in a timely manner. Guys do great work and are knowledgeable.

Reasonable priceWheel alignment
PLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always been a fan of the staff and service

Great priceTiresWheel alignment
Ingodwetrust1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I recently got a wheel alignment at intrack Auto, and I couldn’t be happier with the service. Freddie, the doctor of suspension, took his time and thoroughly assessed every part of my car’s suspension. He explained what needed to be done and what to expect in the future, ensuring the alignment was perfect. I felt…

Customer photo from Ingodwetrust's review
Reasonable priceWheel alignment
MatthewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ever since I had my first car I’ve been visiting intrack, they’re professional, helpful and they know their stuff. They do amazing quality work from powder coating, wheel alignments, balancing wheels, tire repairs and mounting new tires, to now auto repair. They show great attention to detail and honestly they’re…

Customer photo from Matthew's review
Great priceTiresWheel alignment
zaibLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been to the shop a few times, great service, have gotten my wheels powder coated on both of my cars and alignments. These guys are honest and always do great work. I’m a loyal client now.

Auto tire replacementTire rotationsTires
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best alignment I’ve ever received. With an angle kit , and they still managed to get the desired results.

Wheel alignment
Eze4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and great people

Auto tire replacementSteering & suspension repairWheel alignment
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
Marcos7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

TiresSteering & suspension repairWheel alignment
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Customer photo from Lee's review
Reasonable priceSteering & suspension repairWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 4%Not sure 4%

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