Analyzing 8,524,5828.5M ReviewsFor 24,19424.2K Experts
Google reviewers rate Intrack Auto 4.7 out of 5 based on 365 reviews, noting the owner responds to only 9% of feedback. Customers frequently cite wheel alignment, rim repair, suspension work, and tire installation, praising the shop for fair pricing, technical expertise, and timely service. However, several low-star reviews describe inconsistent communication, long wait times without updates, and instances of perceived rudeness or billing discrepancies.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
365 Google reviews we collected
Phrases our text analysis found in 290 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 290 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They powdercoated my wheels and did a great job and great customer service”
“…experience, staff have a bad attitude and the quality of the work was horrible, my car will never drive the same ……”
“The staff was knowledgeable and professional and explained everything they did.”
“He responded in a rude and irritated tone, saying, “It will take two hours just to get it on the lift.”
“Definitely recommend them for tires, rims, and automotive service!”
“I would NOT recommend going here based of my personal experience, staff have a bad attitude and the quality of the work was horrible, my car will neve…”
“Professional, reliable, fair prices, and quality work.”
“Not only did they do a great job and got my alignment damn near perfect but also in a timely manner.”
“Only had one spare so I had to slowly drive to their facility.”
“It’s refreshing to find an auto shop that genuinely cares about their customers.”
“this foolery didn't happen but honestly I can't cause I'd be lying to people.”
“Pork really helped me out and kept me in the loop the entire time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Intrack Auto for 8 kinds of job. Pick one to see what they paid and said.
Brought my 21 Q50 in to them to replace some parts from the front and rear end suspension and dial in the cars stance of the car
After several unsuccessful attempts to find a shop that worked with my schedule to work on my lowered car, a friend recommended Intrack for my wheel alignment. The staff was knowledgeable and professional and explained everything they did. I left with a perfect alignment and adjusted height so my car is now level. I…
Used them 10 years ago at their old old location where they powder coated my 3000gt wheels mounted and balanced. Did such a great job and sold the car with it. When it came time to find someone to restore these Porsche Wheels from Facebook Marketplace I didnt hesitate to drive out to look them up and drive up to…
Had a Black 21" Tesla Model Y rim repaired. It came out absolutely perfect. They were even able to get it done same day. I would give 10 stars if I could. Great job!!!
Great service at Intrack Tire! I’ve been coming here for years and they always do excellent work. Recently had my rims repaired and new tires installed, and everything came out perfect. Professional, reliable, fair prices, and quality work. Definitely recommend them for tires, rims, and automotive service!
always a great time coming here it’s first come first serve so arrive 10-15mins before they open to not wait. the guys are good and honest can’t ask for anymore
| Job | Reviews | Category typical |
|---|---|---|
| Wheel alignment | 18 | — |
| Tires | 13 | — |
| Steering & suspension repair | 10 | — |
| Brakes | 3 | — |
| Auto tire replacement | 3 | — |
| Steering & suspension replacement | 3 | — |
| Tire rotations | 3 | — |
| Powder coating | 2 | — |
4.7 ★★★★★ 365 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brought my 21 Q50 in to them to replace some parts from the front and rear end suspension and dial in the cars stance of the car
After several unsuccessful attempts to find a shop that worked with my schedule to work on my lowered car, a friend recommended Intrack for my wheel alignment. The staff was knowledgeable and professional and explained everything they did. I left with a perfect alignment and adjusted height so my car is now level. I would highly recommend Intrack for any vehicle.
Used them 10 years ago at their old old location where they powder coated my 3000gt wheels mounted and balanced. Did such a great job and sold the car with it. When it came time to find someone to restore these Porsche Wheels from Facebook Marketplace I didnt hesitate to drive out to look them up and drive up to Long Island. And they Did Not Disappoint. Everything came out great color and balancing included. Followed all instructions and saved me some money when I assumed the TPMS was broken and they reinstalled and verified that it was operating correctly.
Had a Black 21" Tesla Model Y rim repaired. It came out absolutely perfect. They were even able to get it done same day. I would give 10 stars if I could. Great job!!!
Does great work and fair pricing.
Great service at Intrack Tire! I’ve been coming here for years and they always do excellent work. Recently had my rims repaired and new tires installed, and everything came out perfect. Professional, reliable, fair prices, and quality work. Definitely recommend them for tires, rims, and automotive service!
always a great time coming here it’s first come first serve so arrive 10-15mins before they open to not wait. the guys are good and honest can’t ask for anymore
These guys been doing the best setups since early 2k. Same owners, same A+ service. Do yourself and your car a favor : ONLY GO TO INTRACK Installation- Wheel Alignment- Balancing and Rim Bent
Intrack did a excellent job on my car brakes. The mechanic there is highly talented and skilled did phenomenal job. Will definitely be coming back for more services & will recommend my friends and family for their great service. Thank you Intrack Auto! 👍
I had an amazing experience with Intrack Auto! The service I received was truly phenomenal. They helped me with a replacement tire, repaired a bent rim, and completed my auto inspection with professionalism and care. Vern and Terrance were outstanding — they were personal, patient, and took the time to make sure everything was handled properly. The quality of service, attention to detail, and reasonable cost really stood out. It’s refreshing to find an auto shop that genuinely cares about their customers. I highly recommend Intrack Auto and will definitely be returning for my future automotive needs!
Analyzing 8,524,5828.5M ReviewsFor 24,19424.2K Experts
