Experts Reviews · Company report
iPest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iPest Solutions

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 475 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iPest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iPest Solutions is better than 82% of pest control services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iPest Solutions is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iPest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired iPest Solutions for 8 kinds of job.

iPest Solutions for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Cockroach extermination”

JUSTIN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, very thorough! 11/10 would definitely recommend!

Great priceHome inspectionCockroach exterminationBug & insect extermination
CherylLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Justin is very polite and efficient. We can count on I-Pest to take care of all our pest control needs. Recommendable!!

Hornet & wasp exterminationRodent exterminationTermite extermination
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin is awesome! Very thorough inspection. Helpful in answering questions and explaining the treatment.

Paid $100–120Great priceGeneral pest inspectionCockroach extermination
CarlLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I pest and Kathleen always do a great job and come back on recall quickly. All the staff are great!

Hornet & wasp exterminationCockroach extermination
DeniseLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Daniel was very thorough and has been here several times. We feel so comfortable with his work. IPest has always been so prompt and helpful.l

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tez4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Julie was incredible. We had a pretty awful roach situation in our kitchen which was made worse by the fact that we live by the lake. With a baby on the way my wife and I were both fairly stressed by it. She very professionally walked us through the solution and got us the first available appointment to spray. We’re…

Cockroach extermination+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and communication. Have been using for a few years now. Completely satisfied!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He came in and got right to work. He explained everything to me.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The company is great and I find Kaitlyn very helpful when scheduling, customer service is top notch, thanks for the awesome service!

Ant exterminationBug & insect exterminationCockroach extermination
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service, friendly and helpful people. A+++++

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Katlyn was efficient able to come out right away. Quote was sent right after she completed. I will definitely cause this company again. Thank you

Cockroach extermination
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and nice 👌 👍

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Ruby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always punctual, pleasant and professional. Really appreciate the service.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Hector5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great Service I recommended!!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Connor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've really appreciated working with iPest for our pest control - we cannot recommend them enough!! Colton, Laura, & the rest of the team there are always kind, thorough, and very knowledgeable. If you're in need of pest control, this group stands out above the rest!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great job. Clint is awesome

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clint was great and easy to communicate with. We have enjoyed iPest services ever since we moved 4 years ago. Thank you.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve had great service every time!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Blake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Billy is our tech and provides a great service for us

Cockroach extermination
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came out and took care of some issues we were having. Very friendly and helpful. Thank you for taking care of us Colton!!

Ant exterminationCockroach exterminationMosquito extermination+ Professionalism
AlanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did the job when promised. Waiting to see final results. I started with this company when we moved to the area a year ago. I have been extremely satisfied with their service. When we moved in, there were multiple insects, (small roaches) present. Moving from dry West Texas to humid Central Texas, this was…

Ant exterminationCockroach exterminationGeneral pest inspection
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and reasonable pricing. They are very responsive. You will be happy with the service they provide!

Ant exterminationCockroach exterminationRodent extermination
JLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

J.R. of iPest Solutions was very thorough, very friendly & REALLY paid attention to detail while installing the preventative termite stations around our home. He got right to work & worked hard until the job was done. He also sprayed the outside & inside perimeters of our home. I would recommend iPest Solutions to…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Thank you Justin

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
marthaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We appreciated Steve's explanations of what he observed during our home purchase inspection. Oct 2020 update: We just met with Billy to design and start regular service for general pest control, rodents, and termites. He was very knowledgeable and answered all my questions. He thoroughly scoped out the level of…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

JR did a great job this morning! I appreciate the extra effort he put in to the inspection and service!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Professionalism
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Raye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
TexasLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Daniel5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspection
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
SandyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Mike5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Trina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Professionalism
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination
KD3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Professionalism
Arnoldo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Value

Price

$120-3% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection55$58–$136
Ant extermination46$86–$246
Rodent extermination42$99–$371
Cockroach extermination41$86–$282
Spider extermination41$73–$166
Bug & insect extermination34$66–$144
Hornet & wasp extermination31$103–$282
Termite inspection28$106–$323

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