Experts Reviews · Company report
iPest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iPest Solutions

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 475 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iPest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iPest Solutions is better than 82% of pest control services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iPest Solutions is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iPest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired iPest Solutions for 8 kinds of job.

iPest Solutions for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 146
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “General pest inspection” · showing 20

Virginia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Garrett did a great job. Very courteous and thorough.

Paid $100–120Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
LorindaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy was very thorough and knowledgeable! We appreciated his suggestions.

Home inspectionGeneral pest inspection
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kaitylyn is always professional and efficient. She listens to my concerns and addresses them.

Paid $60–80Reasonable priceGeneral pest inspection
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin is awesome! Very thorough inspection. Helpful in answering questions and explaining the treatment.

Paid $100–120Great priceGeneral pest inspectionCockroach extermination
BriannaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give Tommy Miller and IPest Solutions 10⭐ I would! They are across the board amazing and so easy to work with! Exceptional communicators on upcoming appointments with time, dates and who will be completing the service, extremely knowledgeable with what you might have in/around your home, provide top notch…

Great priceHome inspectionRodent exterminationTermite inspection
JamesLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

iPest Solutions has always done an amazing job. Their team is personable, and willing to explain the details of any issues and answer all questions. I would recommend them for any pest control issues or questions.

Termite inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
daneisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great services

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Daniel was very thorough and has been here several times. We feel so comfortable with his work. IPest has always been so prompt and helpful.l

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The office staff and technician were both kind, helpful, and professional.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
AdamLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service by great people. Asked not so common questions and he didn't hesitate to answer and help out.

Ant exterminationBug & insect exterminationGeneral pest inspection
Ashton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing and prompt service! They are always willing to go the extra mile for their customers and work around your schedule.

General pest inspection+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was quick to respond to my need for inspection as I am due to close on my house next week. Excellent service, will refer him to friends

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
ROYLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

This place is a scam. They charged me over 450 for some 20 dollar cheap plastic, feeding stations, then charged 30 month, to rent the cheap things, never came checked them. They charged me for pest control, which they came sprayed outside left, never sprayed the inside. Except when I asked, I canceled service,…

Customer photo from ROY's review
General pest inspectionTermite extermination
Aedryca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When we moved our family into our new house there were scorpions inside!! I called about 6 different companies in the College Station area who couldn't come out soon, but the lady I spoke with at iPest was very sympathetic and sent someone out ASAP. George has taken care of our house for the last 9 months and if we…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Stephen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professionally done.

Bug & insect exterminationGeneral pest inspectionTermite extermination+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and communication. Have been using for a few years now. Completely satisfied!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would give it 10 stars if I could! The people make this company so special! Our inspector Kaitlyn did an amazing job, letting us know what treatments we needed being close to water and a wooded area. Our technician Tye is the best around, he always keeps the rodent stations baited and sprays whenever it's needed.…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He came in and got right to work. He explained everything to me.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tami2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wyatt was very thorough and didn’t rush through the job. He took the time to answer my questions. Would highly recommend.

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really happy with using this company and have recommended them to family who has also been very happy with them.

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (35 more) →

Price

$120-3% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection55$58–$136
Ant extermination46$86–$246
Rodent extermination42$99–$371
Cockroach extermination41$86–$282
Spider extermination41$73–$166
Bug & insect extermination34$66–$144
Hornet & wasp extermination31$103–$282
Termite inspection28$106–$323

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