Experts Reviews · Company report
iPest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iPest Solutions

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 475 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iPest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iPest Solutions is better than 82% of pest control services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iPest Solutions is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iPest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired iPest Solutions for 8 kinds of job.

iPest Solutions for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#139 / 154
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 42 Google reviews tagged “Rodent extermination”

Ernest6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Ipest did a good job The technician (Justin Rice) was very thorough

Paid $80–100Reasonable priceRodent exterminationBug & insect extermination
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tommy was absolutely exceptional. I had four or five raccoons in my attic and was completely overwhelmed and losing sleep. I called at the last minute, and Tommy made the effort to fit me into his schedule that same day. He was incredibly kind, professional, knowledgeable, and thorough throughout the entire…

Customer photo from Ashley's review
Paid $160–180Great priceRodent extermination
CherylLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Justin is very polite and efficient. We can count on I-Pest to take care of all our pest control needs. Recommendable!!

Hornet & wasp exterminationRodent exterminationTermite extermination
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tommy was professional, thorough, and friendly. We are very pleased.

Paid $60–80Reasonable priceRodent exterminationTermite inspectionTermite extermination
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tommy was punctual, listened well, performed excellent work, was clean and courteous. Delightful to work with!

Reasonable priceRodent extermination
Brystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

We paid over $500 and was told from Kaitlyn the inspector at the time to not worry about paying the $50 payment every month on top of just paying $500. That she would come every month and whenever needed. We have been dealing with rats still and physically seeing one today. The service she provided was not completed. I would not recommend ipest!

Paid $200+OverpricedHome inspectionRodent extermination
BriannaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give Tommy Miller and IPest Solutions 10⭐ I would! They are across the board amazing and so easy to work with! Exceptional communicators on upcoming appointments with time, dates and who will be completing the service, extremely knowledgeable with what you might have in/around your home, provide top notch…

Great priceHome inspectionRodent exterminationTermite inspection
BillLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tommy has been handling our pest control for several years. He is thorough (way more than anyone else we have ever used) and responds immediately on the occasion when we have a breakthrough problem (like seeing a live scorpion). Being on a regular routine spray has made all the difference in our pest control. Thanks Tommy!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
daneisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great services

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Daniel was very thorough and has been here several times. We feel so comfortable with his work. IPest has always been so prompt and helpful.l

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service by great people. Asked not so common questions and he didn't hesitate to answer and help out.

Ant exterminationBug & insect exterminationGeneral pest inspection
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would give it 10 stars if I could! The people make this company so special! Our inspector Kaitlyn did an amazing job, letting us know what treatments we needed being close to water and a wooded area. Our technician Tye is the best around, he always keeps the rodent stations baited and sprays whenever it's needed.…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wyatt was extremely knowledgeable and helpful with all of my questions. Great service!

Rodent extermination+ Punctuality+ Professionalism
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The company is great and I find Kaitlyn very helpful when scheduling, customer service is top notch, thanks for the awesome service!

Ant exterminationBug & insect exterminationCockroach extermination
Jeannine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kaitlyn Robins was very caring and professional. She was on time for the first visit and explained how the process for ridding rodents works. I found her to be personal, yet professional.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben was prompt and courteous. He has an obvious knowledge of his profession and took time to explain all aspects in a way I could easily understand. Based on my experience with Ben as well as a previous WDI inspection with Steve, I would recommend iPest solutions to friends and family. Thank you!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just moved into my home, heard noises and i knew exactly what it was, my worst nightmare, rats!!! Got connected with IPest and Clint has been the best ever, he is patient, truthfully and very friendly! I love having him help us get rid of these annoying rats! Clint is very professional And cares about his job as well as taking care of the problem!

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Christine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technicians were friendly, prompt, on time, and very responsive to our needs, especially when we called and asked for something spur of the moment. Laura was great and easy to work with regarding scheduling, and the techs explained things well, without adding frivolous costs. They got rid of our rodents in a back…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Carly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This company is so easy to work with! Everyone is friendly and eager to address any pest control needs we have. We will continue to use them in the future. Thank you iPest for your help and friendship!

Hornet & wasp exterminationRodent exterminationSpider extermination
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great job. Clint is awesome

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clint was great and easy to communicate with. We have enjoyed iPest services ever since we moved 4 years ago. Thank you.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came out and took care of some issues we were having. Very friendly and helpful. Thank you for taking care of us Colton!!

Ant exterminationCockroach exterminationMosquito extermination+ Professionalism
Kristina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve and his team have gone above and beyond to help us get rid of persistent critters in our attic!! iPest is the absolute best. We are so thankful for all they've done!

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and reasonable pricing. They are very responsive. You will be happy with the service they provide!

Ant exterminationCockroach exterminationRodent extermination
JLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

J.R. of iPest Solutions was very thorough, very friendly & REALLY paid attention to detail while installing the preventative termite stations around our home. He got right to work & worked hard until the job was done. He also sprayed the outside & inside perimeters of our home. I would recommend iPest Solutions to…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Thank you Justin

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
LindsayLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★

Billy is great and corrected a problem caused by another technician. There was a misunderstanding and our traps were removed before the infestation was eradicated. As of this point in time, it appears we are rat free. They put cameras in our attic to monitor activity after traps were no longer catching anything. I…

Rodent extermination
marthaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We appreciated Steve's explanations of what he observed during our home purchase inspection. Oct 2020 update: We just met with Billy to design and start regular service for general pest control, rodents, and termites. He was very knowledgeable and answered all my questions. He thoroughly scoped out the level of…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

JR did a great job this morning! I appreciate the extra effort he put in to the inspection and service!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Professionalism
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Raye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
SandyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
JaNelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Elise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Professionalism
KD3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Professionalism
Arnoldo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Value
Reva10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$120-3% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection55$58–$136
Ant extermination46$86–$246
Rodent extermination42$99–$371
Cockroach extermination41$86–$282
Spider extermination41$73–$166
Bug & insect extermination34$66–$144
Hornet & wasp extermination31$103–$282
Termite inspection28$106–$323

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