Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
iPest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iPest Solutions

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 475 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iPest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iPest Solutions is better than 82% of pest control services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iPest Solutions is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iPest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired iPest Solutions for 8 kinds of job.

iPest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Spider extermination” · showing 20

Minx2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

You did a great job on the spraying. We got several scorpions within the first few days. Friendly and understanding about the outside and the medical work arounds.

Great priceSpider exterminationFlea & mite extermination
CherylLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Justin is very polite and efficient. We can count on I-Pest to take care of all our pest control needs. Recommendable!!

Hornet & wasp exterminationRodent exterminationTermite extermination
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tommy was professional, thorough, and friendly. We are very pleased.

Paid $60–80Reasonable priceRodent exterminationTermite inspectionTermite extermination
BillLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tommy has been handling our pest control for several years. He is thorough (way more than anyone else we have ever used) and responds immediately on the occasion when we have a breakthrough problem (like seeing a live scorpion). Being on a regular routine spray has made all the difference in our pest control. Thanks Tommy!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
daneisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great services

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Aedryca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When we moved our family into our new house there were scorpions inside!! I called about 6 different companies in the College Station area who couldn't come out soon, but the lady I spoke with at iPest was very sympathetic and sent someone out ASAP. George has taken care of our house for the last 9 months and if we…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and communication. Have been using for a few years now. Completely satisfied!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RogerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tye was very professional and his communication was outstanding! Will be recommending ipest to all my family!

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The company is great and I find Kaitlyn very helpful when scheduling, customer service is top notch, thanks for the awesome service!

Ant exterminationBug & insect exterminationCockroach extermination
Kyle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great experience as always.

Ant exterminationSpider extermination+ Punctuality+ Professionalism
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service, friendly and helpful people. A+++++

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton provided a great experience and outstanding customer service. He was extremely knowledgeable and informative about pest control. I definitely recommend Colton for future inspections due to his work ethic and professionalism.

General pest inspectionSpider exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Carly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This company is so easy to work with! Everyone is friendly and eager to address any pest control needs we have. We will continue to use them in the future. Thank you iPest for your help and friendship!

Hornet & wasp exterminationRodent exterminationSpider extermination
Ruby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always punctual, pleasant and professional. Really appreciate the service.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Been using IPest for a couple years, always very professional and knowledgeable. I would recommend for pest control.

Ant exterminationHornet & wasp exterminationSpider extermination
Hector5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great Service I recommended!!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great job. Clint is awesome

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clint was great and easy to communicate with. We have enjoyed iPest services ever since we moved 4 years ago. Thank you.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came out and took care of some issues we were having. Very friendly and helpful. Thank you for taking care of us Colton!!

Ant exterminationCockroach exterminationMosquito extermination+ Professionalism
AlanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did the job when promised. Waiting to see final results. I started with this company when we moved to the area a year ago. I have been extremely satisfied with their service. When we moved in, there were multiple insects, (small roaches) present. Moving from dry West Texas to humid Central Texas, this was…

Ant exterminationCockroach exterminationGeneral pest inspection

Show more spider extermination reviews (21 more) →

Price

$120-3% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection55$58–$136
Ant extermination46$86–$246
Rodent extermination42$99–$371
Cockroach extermination41$86–$282
Spider extermination41$73–$166
Bug & insect extermination34$66–$144
Hornet & wasp extermination31$103–$282
Termite inspection28$106–$323

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