Analyzing 7,446,1287.4M ReviewsFor 21,00321K Experts

Experts Reviews · Company report
iPest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iPest Solutions

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 475 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iPest Solutions is better than 87% of pest control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iPest Solutions is better than 82% of pest control services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iPest Solutions is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iPest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iPest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired iPest Solutions for 8 kinds of job.

iPest Solutions for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Termite extermination”

Koby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tommy Miller is the best pest guy in Waco. I recommend him to everyone!

Paid $80–100Reasonable priceTermite inspectionTermite exterminationBug & insect extermination
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job Found out termite treatment working Very friendly

Reasonable priceHome inspectionTermite extermination
CherylLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Justin is very polite and efficient. We can count on I-Pest to take care of all our pest control needs. Recommendable!!

Hornet & wasp exterminationRodent exterminationTermite extermination
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tommy was professional, thorough, and friendly. We are very pleased.

Paid $60–80Reasonable priceRodent exterminationTermite inspectionTermite extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m so glad you were able to get the termite station. Thank you for following up!! Mary

Customer photo from Mary's reviewCustomer photo from Mary's reviewCustomer photo from Mary's review
Paid $200+Reasonable priceTermite extermination
BriannaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give Tommy Miller and IPest Solutions 10⭐ I would! They are across the board amazing and so easy to work with! Exceptional communicators on upcoming appointments with time, dates and who will be completing the service, extremely knowledgeable with what you might have in/around your home, provide top notch…

Great priceHome inspectionRodent exterminationTermite inspection
JamesLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

iPest Solutions has always done an amazing job. Their team is personable, and willing to explain the details of any issues and answer all questions. I would recommend them for any pest control issues or questions.

Termite inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome great company and great staff

Hornet & wasp exterminationMosquito exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service by great people. Asked not so common questions and he didn't hesitate to answer and help out.

Ant exterminationBug & insect exterminationGeneral pest inspection
ROYLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

This place is a scam. They charged me over 450 for some 20 dollar cheap plastic, feeding stations, then charged 30 month, to rent the cheap things, never came checked them. They charged me for pest control, which they came sprayed outside left, never sprayed the inside. Except when I asked, I canceled service,…

Customer photo from ROY's review
General pest inspectionTermite extermination
Stephen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professionally done.

Bug & insect exterminationGeneral pest inspectionTermite extermination+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and communication. Have been using for a few years now. Completely satisfied!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The company is great and I find Kaitlyn very helpful when scheduling, customer service is top notch, thanks for the awesome service!

Ant exterminationBug & insect exterminationCockroach extermination
Carly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This company is so easy to work with! Everyone is friendly and eager to address any pest control needs we have. We will continue to use them in the future. Thank you iPest for your help and friendship!

Hornet & wasp exterminationRodent exterminationSpider extermination
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Been using IPest for a couple years, always very professional and knowledgeable. I would recommend for pest control.

Ant exterminationHornet & wasp exterminationSpider extermination
Connor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've really appreciated working with iPest for our pest control - we cannot recommend them enough!! Colton, Laura, & the rest of the team there are always kind, thorough, and very knowledgeable. If you're in need of pest control, this group stands out above the rest!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
AlanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did the job when promised. Waiting to see final results. I started with this company when we moved to the area a year ago. I have been extremely satisfied with their service. When we moved in, there were multiple insects, (small roaches) present. Moving from dry West Texas to humid Central Texas, this was…

Ant exterminationCockroach exterminationGeneral pest inspection
marthaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We appreciated Steve's explanations of what he observed during our home purchase inspection. Oct 2020 update: We just met with Billy to design and start regular service for general pest control, rodents, and termites. He was very knowledgeable and answered all my questions. He thoroughly scoped out the level of…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Home inspectionTermite inspectionTermite extermination+ Punctuality+ Quality
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
TexasLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Mike5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
JaNelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$120-3% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 55%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection55$58–$136
Ant extermination46$86–$246
Rodent extermination42$99–$371
Cockroach extermination41$86–$282
Spider extermination41$73–$166
Bug & insect extermination34$66–$144
Hornet & wasp extermination31$103–$282
Termite inspection28$106–$323

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