Experts Reviews · Company report
Irene's cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty61−3.9Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Irene's cleaning

Hoboken, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.7★ from 867 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Irene's cleaning is better than 74% of window cleaning services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Irene's cleaning is better than 63% of window cleaning services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Irene's cleaning is better than 61% of window cleaning services.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Irene's cleaning is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Irene's cleaning is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Irene's cleaning is better than 45% of window cleaning services.C
45

Reviews for your job

Customers hired Irene's cleaning for 8 kinds of job.

Irene's cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 15 Google reviews tagged “Office & workplace cleaning”

ErinLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. I called 2 days ago and was able to schedule very quickly. The communication throughout the service was spectacular. My apartment is spotless!

Reasonable priceDrapes & curtain cleaningOffice & workplace cleaningDeep clean
KuriositeaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, affordable and fast! I definitely recommend their services. Maria and Romero are very good at what they do! Michelle and Jenny are also very thorough.

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rosa and Esperanza did a beautiful job cleaning the apartment! They meet all my expectations and save me a lot of time. They are thorough, efficient and pleasant to have in the home. They clean unobtrusively while I work from home. The cleaning products that they use work really well and don’t leave behind a strong…

General housekeepingOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lidia y violeta

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
J.Brandon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lidia and Violeta were amazing! We have two dogs that have accidents and once they were finished with the apt, it never smelled better!!! They were very kind, professional and quick; most efficient cleaners I have experienced. 100% would recommend and will be using again!

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yunda and Noemi provided excellent service. Highly recommend!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Megha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yunda & Normi were very efficient and did a great job in cleaning my home. My house is sparkling clean now 🙂

Office & workplace cleaningStandard cleaningInterior & exterior window cleaning
Edgarcito1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very impressed with Irene's cleaning the servicios, the are prompt , flexible and the house is left spotless after the cleaning thanks yolanda and María, Highly recommend

Deep cleanMoving-related cleaningOffice & workplace cleaning
CHARLY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used this company for the first time I am satisfied thanks Maria and Yoland

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently hired Irene's cleaning for a cleaning job. Excellent cervice from Marlene and Irma the two girls that came. They are very professional and attentive. Thank you. Recommend.

Moving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
JeremyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Delia and Janet were great! My apartment was really clean. Thanks!

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Yanina & Maribela did A absolute phenomenal job, every corner was cleaned, and even moved the furniture to do an absolutely incredible and spotless clean! Wonderful team, very efficient and respectful, great work!!!! 11/10!

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Cap't4 years ago★★★★★

Rating only, no written review.

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Saymah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Nicholas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

Deep cleanOffice & workplace cleaning

Price

$293+16% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 67%Overpriced 0%Not sure 13%

Jobs customers hired them for

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