Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate the service 4.7 out of 5 based on 867 reviews, with the owner responding to 57 percent of them. Customers frequently praise the thoroughness of deep and move-out cleans, noting reasonable pricing, punctuality, and professional communication. However, some lower-rated reviews describe incomplete work, billing discrepancies, and inconsistent team assignments.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
867 Google reviews we collected
Phrases our text analysis found in 805 written reviews
Price verdicts customers left with their Google review
Middle half of what 15 customers paid ($245–$379) · gold mark = category median.
How often each topic comes up in the written reviews
We read 805 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Carmen and Janet did a great job and thoroughly cleaned the apartment.”
“…went amazing since I was a new customer but the last job did did was horrible and THE OWNER was blaming me for them not doing their jobs correctly.…”
“I’m extremely happy with the results and would absolutely recommend them to anyone looking for a great cleaning service!”
“Overall, I was extremely dissatisfied with the experience and would not recommend their services.”
“Super nice and friendly and everything was left spotless.”
“She was browsing on her phone during this period and it felt quite unprofessional.”
“Good communication, very punctual and overall good quality service.”
“Once she began she was really slow and after the first hour and a half she was only done with one bedroom and had just started in the first bathroom.”
“We contracted Irene's cleaning services during the week of our wedding and they were able to clean our whole apartment within 4 hours at a reasonable rate.”
“…so much time keeping things in place after they left, it just wasnt worth it!…”
“This company is incredibly easy to work with and reliable.”
“I am beyond frustrated, disappointed, and frankly feel scammed.”
“Communication is top tier and the work is even better.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Irene's cleaning for 8 kinds of job. Pick one to see what they paid and said.
They were great! Reasonable prices and very kind and professional. I hired them for a one-time move out clean and my old apartment looks great!
Carmen and Janet did a great job and thoroughly cleaned the apartment. Would recommend.
Nancy and Lourdes did an awesome job with getting all the details right and leaving my place spotless! I highly recommend this service.
Great clean! Huge shoutout to Violeta and Miriam - great work!! Plan to book again and refer to friends/family
I moved in recently and Daisy and Candy came in and they were phenomenal! Super nice and friendly and everything was left spotless. Thank you!!
I hired Irene’s Cleaning Services for a move-in clean at my condo and I’m very happy with their work. 2 team members serviced my home and I was quoted for 6 hours for my 2bed/2 bath (approx 1,600sq feet) which was the time I figured it would take to clean the place. I’m a bit of a clean freak and I had never used a…
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 222 | $139–$214 |
| Deep clean | 140 | $221–$327 |
| Moving-related cleaning | 37 | $259–$342 |
| General housekeeping | 33 | $158–$254 |
| Office & workplace cleaning | 15 | — |
| Interior & exterior window cleaning | 10 | $176–$421 |
| Mattress cleaning | 3 | — |
| Upholstery cleaning | 2 | — |
4.7 ★★★★★ 867 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They were great! Reasonable prices and very kind and professional. I hired them for a one-time move out clean and my old apartment looks great!
Lourdes and Sandra did the best job deep cleaning my apartment!! They worked really hard and got all the adhesive off my wood floors and tiles! Will be requesting them again in the future!
Carmen and Janet did a great job and thoroughly cleaned the apartment. Would recommend.
Jocelyn and Johanna are superwomen that transformed my apartment. Hire these ladies! Thanks for the great work 🙏
Thank you so much for your review! We’re happy to hear that our team provided the service and attention to detail you were hoping for. We’d be delighted to help you again!
Janeth and Carmen were great! Exceptional cleaners.
Thank you so much for taking the time to share your experience! We’re so happy to hear that you loved the results!
Shocked at how good they were! I have seen a lot of cleaning companies in my day and have been lucky to work some with pretty great ones. But this team blew my mind, how good and thorough they were. I also loved the finishing touches that made our home feel more like a fancy hotel than just a clean home. I will 100% seek to use them again.
Thank you so much for your review! We’re so happy to hear that you were pleased with our team’s hard work and dedication.
Been using their service for a while now. Good communication, very punctual and overall good quality service. Carmen and Jenny are great!
Thank you so much for your review! We’re happy to hear that you’ve had a great experience with our team. We truly appreciate your trust in us!
carmen and janet are very good and quick @irene’s cleaning
Thank you so much for your review! We’re happy to hear that you were pleased with Carmen and Janet’s great work.
Nancy and Lourdes did an awesome job with getting all the details right and leaving my place spotless! I highly recommend this service.
Thank you so much for sharing your experience! We’re happy to hear that you were pleased with our team’s care and attention to detail.
Great clean! Huge shoutout to Violeta and Miriam - great work!! Plan to book again and refer to friends/family
Thank you so much for your review and recommendation! We’re so happy to hear that you were pleased with our team’s work. We’d be happy to help you again!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
