iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★44 Google reviews · 24 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$173typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the closed Hoboken business five stars based on forty-four reviews, noting that the owner responded to all feedback. Customers frequently cite reasonable pricing, punctuality, and professional conduct as key benefits of the service. Recurring themes include thorough cleaning results and consistent reliability for both residential apartments and houses. Some clients also mention the availability of additional services like repairs and painting, describing the team as accommodating and trustworthy for various household needs.
Google rating: 5.0 out of 5 from 44 reviews (98% five-star).
Reviews on this page: 45 Google reviews (40 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 26, 2026.
Service: Window Cleaner serving Hoboken, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Jasmine Cleaning ServicesWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jasmine Cleaning Services: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jasmine Cleaning Services: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jasmine Cleaning Services: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jasmine Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jasmine Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
5.0of 5
5 stars4498%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
100%praise
Praise67100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price467%
Reasonable233%
Overpriced00%
Not sure00%
$173-31% vs typical window cleaning services
Middle half of what 4 customers paid ($138–$223) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1827%
Staff & attitude1319%
Price & value1218%
Would recommend1116%
Honesty & trust710%
Speed & response57%
Communication11%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gloria is the best does a fantastic job and is consistent which is super important to me!”
“I've had other cleaning people and they always start great and kind of get complacent and service is not as good.”
“I don't regret hiring them at all; they offered very affordable prices and guaranteed complete reliability.”
“If you are looking for great service look no further Gloria is the best!”
“It's not easy to find a cleaning company that takes such pride in its work and genuinely cares about customer satisfaction.”
“They are very profetionals, always on time, cheap prices, totally satisfied.”
“n I call Jasmine cleaning, finally a nice bilingual lady answered, I explained my needs, we talk about the price, fair and dry, that was on Thursday,…”
People customers mention
Gloria3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jasmine Cleaning Services for 4 kinds of job. Pick one to see what they paid and said.
Ramon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Thank you very much. My apartment look amazing, good job. Staff are very profetionals.
Gloria is the best does a fantastic job and is consistent which is super important to me!! I've had other cleaning people and they always start great and kind of get complacent and service is not as good. If you are looking for great service look no further Gloria is the best!!!
Response from the owner · 6 hours ago
It’s wonderful to hear that Gloria has made such a positive impact on your cleaning experience, Anthony! We pride ourselves on maintaining high standards, and it's great to know she consistently delivers that for you. Your satisfaction means everything to us!
1 bed apt, for this price. Thanks a lot. Nice staff
Price assessment: Great price
Price: $150–200
Response from the owner · a week ago
We're so glad to hear you were pleased with our service for your one-bedroom apartment, Gloria! Our team truly appreciates your kind words about their work. Thank you for choosing Jasmine Cleaning Services!
Martha Romero2 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Martha, I’m really glad to hear you found our prices favorable and appreciated our professionalism. We always strive to provide top-notch service, and your satisfaction means the world to us!
Claridania Pena3 reviewsiTotal number of Google reviews Claridania has written across all businesses on Google Maps, not just this one.
I highly recommend this cleaning company! Their attention to detail, professionalism, and dedication to providing excellent service are truly impressive. Everything is done with care, and the results speak for themselves. It's not easy to find a cleaning company that takes such pride in its work and genuinely cares about customer satisfaction. If you're looking for reliable, trustworthy, and high-quality cleaning services, look no further. Highly recommended!
Response from the owner · a week ago
I’m thrilled to hear that you had such a positive experience with us, Claridania! Our team takes great pride in their work, and it’s wonderful to know that our attention to detail and commitment to customer satisfaction made an impact. Thank you for your heartfelt recommendation!
Magda Mendoza2 reviewsiTotal number of Google reviews Magda has written across all businesses on Google Maps, not just this one.
We are very happy with the cleaning services provided by this company. She is reliable, hardworking, professional, and pays great attention to detail. She takes pride in her work and always makes sure everything is clean and well cared for. We truly appreciate her dedication and the quality of her service. I highly recommend her company to anyone looking for trustworthy and excellent cleaning services!
Price assessment: Reasonable price
Response from the owner · a week ago
Magda, it warms my heart to hear your kind words about our services. I take great pride in my work, so your recognition of the attention to detail truly means a lot to me. Thank you for recommending Jasmine Cleaning Services; it’s a pleasure to serve you!
Hicho Antivo1 reviewiTotal number of Google reviews Hicho has written across all businesses on Google Maps, not just this one.
I love this company. Thay have the best prices in the North jersey.
Response from the owner · 4 months ago
Thank you so much for the 5-star review, Hicho. We're thrilled you love our company and appreciate your kind words about our North Jersey pricing. We work hard to offer great value and service, and your feedback means a lot. Have a nice weekend We look forward to serving you again soon.
Julio Aguilar1 reviewiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Good cleaning company. Thanks for your service I am very happy with this company,
Response from the owner · 6 months ago
Thank you so much for the great review, Marco. We’re thrilled to hear you’re very happy with our cleaning service. We appreciate your trust and kind words. We look forward to serving you again whenever you need us.
