Experts Reviews · Company report
Irene's cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty61−3.9Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Irene's cleaning

Hoboken, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.7★ from 867 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Irene's cleaning is better than 74% of window cleaning services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Irene's cleaning is better than 63% of window cleaning services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Irene's cleaning is better than 61% of window cleaning services.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Irene's cleaning is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Irene's cleaning is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Irene's cleaning is better than 45% of window cleaning services.C
45

Reviews for your job

Customers hired Irene's cleaning for 8 kinds of job.

Irene's cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.222
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 15

All 222 Google reviews tagged “Standard cleaning” · showing 20

Akshata4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

carmen and janet are very good and quick @irene’s cleaning

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yunda and Alexandra did a wonderful job cleaning our home! @irenescleaning

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
newtownartist7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My daughter recommended this cleaning service, and they did a beautiful job.

Not sureStandard cleaning
AlanLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and efficient cleaners! They both did an incredible job and were friendly.

Reasonable priceStandard cleaning
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

If I could leave a zero star review, I would. For clarification, I have only left one review in my entire life (I’m pretty sure) and it was to positively acknowledge a business that went above and beyond in supporting my needs even after the sale. I hired this company to do an initial full home cleaning prior to an…

Standard cleaning
AdarLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yunda & Alexandra we're great today! Did excellent work and left some really sweet looking perks with our towels and TP :)

Standard cleaning+ Quality+ Value
Melanated1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jessica and Janneth did an excellent job cleaning my two bedroom two full bathroom apartment. I got a deep cleaning and they took their time and it was well worth the money. Irene's cleaning never disappoints

Interior & exterior window cleaningStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ana and Sandra were here yesterday and did an outstanding job! I will definitely be hiring them again! Joann and Janet also do a wonderful job!

Standard cleaningDeep clean+ Punctuality+ Quality+ Professionalism
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sandy and Edelmira did an amazing job!

Standard cleaning
Mindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Irene’s cleaning for awhile now. They do a very good job at cleaning my home. . They are always within their window of starting their session. I will definitely continue to utilize their services

General housekeepingStandard cleaning
Mirela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maria and Maria excellent job. Did very good cleaning and professional

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I hire Mrs. Irene’s cleaning once a month. They always do a great job. I have a very big place and they are so thorough with the work that they do. I even leave them at home while I run errands and have never had a problem with anything being missing. They follow instructions and pay attention to detail highly recommend them! Ask For magaly and Veronica

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing cleaning service thanks to Jessica and Johana!!

Standard cleaning+ Quality+ Professionalism
Neha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very satisfied with their cleaning. We had Ines and Veronica come for the service and they were very thorough with the cleaning and did an excellent job.

Standard cleaning+ Quality
KuriositeaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, affordable and fast! I definitely recommend their services. Maria and Romero are very good at what they do! Michelle and Jenny are also very thorough.

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ravi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I consistently have a great experience with Irene’s cleaning. I’ve had Veronica and Ines clean my apartment and they’ve done a wonderful job. They are professional, consistent, and very efficient. Highly recommend

Standard cleaning+ Quality+ Professionalism+ Value
Nigel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lilli and Loreana were great. I highly recommend. They were neat, friendly and did a good job.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Tevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lili y Lorena did great job. Very professional and on time . Thank you for your service.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
MauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had a great experience with my clean from Irene’s Cleaning. Lili and Lorena did a fantastic job and were very nice and efficient!

Standard cleaning+ Quality+ Professionalism+ Value
Alicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and Janet are the best! They are very thorough and don’t rush. Always on time and with a good time. They even folded my laundry when I told them last minute. Thank you so much!!!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (202 more) →

Price

$293+16% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 67%Overpriced 0%Not sure 13%

Jobs customers hired them for

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