Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
IREP Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

IREP Junk Removal

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 293 Google reviews

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Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IREP Junk Removal is better than 98% of junk removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IREP Junk Removal is better than 99% of junk removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IREP Junk Removal is better than 93% of junk removal services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IREP Junk Removal is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IREP Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IREP Junk Removal is better than 100% of junk removal services.A
100

Reviews for your job

Customers hired IREP Junk Removal for 8 kinds of job.

IREP Junk Removal for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 24

All 17 Google reviews tagged “Mattress removal & disposal”

djmidwest23441 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service! Everyone of the crew was top notch!

Mattress removal & disposal
AnaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I choose IREP because it was not just junk it was mostly a donation, most of the items were in fair condition, so might be there someone who might continue to use them. the service was quick, and I appreciate that the company uses technology to make payment on-site. This is the first time I use a company like this,…

Donated goods pickupFurniture removalMattress removal & disposal+ Quality+ Professionalism
LauraLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

IREP is as passionate about keeping items out of our area landfills, as I am!! they are the best!!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Punctuality+ Quality+ Professionalism
Zach5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I use IREP all the time at the apartment complex i manage and they are always on time and ready to get the job done! Some of the times I've felt bad because we had a lot of junk for them to haul away but they never complain and are very professional! I will never use any other bulk pick up companies as long as IREP…

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Professionalism
tyson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was a quite positive one. Irep was responsive, on time, and did the job right. What more can you ask for?

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

IREP came to my house to help me declutter over 20 years of acquired yet useless shtuff! My garage was full of old furniture, a refrigerator, boxes and boxes of clothes, old bicycles, lawn mower, and the inside of the house had boxes of miscellaneous items collected over the past 20 years. Oh, and let's not forget…

Appliance removal & disposalFurniture removalJunk removal+ Professionalism
AlexanderLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is fantastic and professional company. They were on time, thorough, friendly and thoughtful. I highly recommend.

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were on time. Paid exactly what we were quoted/ affordable. They worked fast. And were very kind. I highly recommend this business!

Furniture removalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Alana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

IREP was efficient and very friendly. We had a ton of stuff to get rid of after we moved into a new house, and this company was able to take away everything we didn't want. They were great!

Mattress removal & disposalTrash removal & disposalWaste recycling+ Responsiveness+ Professionalism
Patrick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people. Kelly gets the job done with no problems

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
AaronLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply the best!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used IREP many times over the years. They are hassle free & do amazing and quick service. Kelly & her team are awesome! Thank you l!

Junk removalHazardous waste removal & disposalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good job. Great price.

Donated goods pickupMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality
DLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used IREP several times this year. Between disposing of an old mattress, moving out of a house and cleaning up commercial property for new tenants. Extremely professional and good people to work with, they do it all with great customer service.

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Teresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional on time and fast. Even swept off the driveway.

Mattress removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
MarkLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Forrest and Justin were super friendly, professional fast and efficient. I highly recommend them and this service. One stop “shop” for trash and donations which made it so easy! 100% satisfied and would use them again. HIGHLY RECOMMEND!

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
CLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal61—
Furniture removal48—
House & garage cleanouts40—
Trash removal & disposal21—
Donated goods pickup20—
Appliance removal & disposal19—
Mattress removal & disposal17—
Construction debris removal13—

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