Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts

Experts Reviews · Company report
IRON CITY PEST logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

IRON CITY PEST

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 232 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IRON CITY PEST is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IRON CITY PEST is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IRON CITY PEST is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IRON CITY PEST is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IRON CITY PEST is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IRON CITY PEST is better than —% of pest control services.–
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Reviews for your job

Customers hired IRON CITY PEST for 8 kinds of job.

IRON CITY PEST for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$191–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 199

All 16 Google reviews tagged “Bee extermination”

Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We we’re getting our house painted when we came across a yellow jacket bee hive. Kolby came out same day I called him and took care of it that day. I called Knox pest control and would of had to wait over a week for someone to come out. Really glad I was referred to Iron City Pest Control.

Bee extermination+ Responsiveness+ Punctuality+ Quality
JaLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Very professional and very sweet! No smells after the house was sprayed!! Loved that. They even did more areas than the previous company used. Also did extra areas on the outside bc the knew the area. I definitely recommend 👌

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SamanthaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, knowledgeable, personable, thorough, reliable, reasonably priced. The owner himself did our initial inspection. No area, including our attic, went without inspection. Everything was explained upfront and anything found or taken care of during inspection was backed with proof. Personally owned and ran. Highly recommend!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Garrett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you aren’t using Iron City pest you aren’t using the best. Kolby is incredibly knowledgeable and very passionate about his work. I will not have pest control done by anyone else as long as Iron City Pest can service my house.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kolby is very knowledgeable and very professional. He went over and above my expectations. If you are looking for affordable and all around the best reach out to Iron City Pest control.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and excellent communication! Will recommend Kolby to all of my friends!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a very severe infestation of carpenter bees and a problem with rats. Iron City Pests came out and within a few days my carpenter bee problem was greatly reduced. It has been a couple of months now and I have only seen one carpenter bee! No more rats either! Kolby is very knowledgeable and truly a nice person!

Bee exterminationHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
AshtonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

3 years ago Iron City has excellent, professional and personable people that you can trust to take care of your home, inside and out. They have the technical knowledge and products that are efficient and reliable for all your pest control situations. They're very timely with their appointments, as well as…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Iron City pest. We had an issue with spiders. Freaked my wife out. Iron city came in, assessed the situation, came up with a plan and executed it. We are now spider free for months. We continue to use them monthly. 10/10 highly recommend.

Bed bug exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
DavyLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did a great job! Very honest and dependable. I'll be referring friends and relatives to Iron City Pest Control! Text him, he'll contact you ASAP!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
A.J.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationGeneral pest inspection
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBee exterminationCockroach extermination
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination
Rachel5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Alexa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$140+29% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection58$58–$128
Cockroach extermination46$73–$246
Spider extermination43$76–$166
Rodent extermination35$83–$323
Mosquito extermination34$66–$106
Ant extermination34$76–$214
Hornet & wasp extermination31$91–$282
Flea & mite extermination17$99–$323

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