Experts Reviews · Company report
IRON CITY PEST logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

IRON CITY PEST

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 232 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IRON CITY PEST is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IRON CITY PEST is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IRON CITY PEST is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IRON CITY PEST is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IRON CITY PEST is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IRON CITY PEST is better than —% of pest control services.–
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Reviews for your job

Customers hired IRON CITY PEST for 8 kinds of job.

IRON CITY PEST for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Rodent extermination” · showing 20

A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Most fantastic experience of my life, I had roaches, I had spiders, I had baby snakes & I had biters. However, the friendly team at ICP came out & took care of my pests as if they knew how each individual pest thought, because they did. If your pest control company doesn't know how to think like a scorpion, I would…

Great priceCockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jackson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic service! After bringing him out to our house, we dropped our other pest people. He is a calming presence that never made us feel like he was upselling us. He is a good honest man

Paid $120–140Great priceHome inspectionRodent extermination
TracieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough good things about Kolby Jackson and Iron City Pest Control! After relocating to Helena from North Carolina, we were dismayed to discover several unwanted pests in our new home. Wanting to support local businesses, we reached out to Kolby, and I’m so glad we did! From our first conversation, it…

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very knowledgeable and friendly. Very quick to service my home. I highly recommend them for all your pest issues.

General pest inspectionRodent extermination
NatalieLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kolby is as knowledgeable and professional as they come. He got out to my house within 24 hours and had a plan within 36. All staff is super responsive and helpful on everything. Couldn’t recommend this company more.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Garrett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you aren’t using Iron City pest you aren’t using the best. Kolby is incredibly knowledgeable and very passionate about his work. I will not have pest control done by anyone else as long as Iron City Pest can service my house.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you’re in the need to solve your pest problems do yourself a favor and call Kolby. He thoroughly checked the exterior of our home not skipping any corners and taking the time to educate us on the best practices that could help keep the rodents away.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was awesome working with Kolby and Iron City Pest Control. We contacted him about treating for mice and he responded within an hour and was at our house in 24 hours. His prices are very reasonable and affordable and he goes above and beyond. He took his time identifying any areas of our house that were…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Bethany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oh my goodness I don't know where to begin. I had been having a pest issue for a month and didn't know what to do. My sanity was on the line. First of all they respond almost immediately when you contact them. I text at 5:13 and got a response at 5:14 the owner is AMAZING! He gave me quick professional responses…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Kinley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kolby is great at what he does! Very thorough, informative and responsive. 10/10 highly recommend Iron City Pest

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast response and great explanation of techniques and game plan to manage all pests. Competitive rates. All of the above put us at ease.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Glenda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

IRONCITY PEST SAVED OUR FARM! Kolby and Kristen advised me during their October inspection that we had a gas leak. Sure enough, they were right. The gas company came out immediately and fixed it. THANK YOU KOLBY AND KRISTEN!

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kolby is very knowledgeable and very professional. He went over and above my expectations. If you are looking for affordable and all around the best reach out to Iron City Pest control.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

One of the best features about our property is the character and being surrounded by nature. Rodents, however, were a huge issue! After just 3 days, we noticed a dramatic difference and now can enjoy nature without it invading our space.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and excellent communication! Will recommend Kolby to all of my friends!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lynne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable! I wasn’t home when service was provided, so he sent me a video showing me what he was doing as he was there. I’m very impressed. Also the cost is less than I was paying previously. I feel like I am in good hands!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a very severe infestation of carpenter bees and a problem with rats. Iron City Pests came out and within a few days my carpenter bee problem was greatly reduced. It has been a couple of months now and I have only seen one carpenter bee! No more rats either! Kolby is very knowledgeable and truly a nice person!

Bee exterminationHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly, professional, service at a great price.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just started service with iron city pest and have been extremely satisfied! Kolby was very informative and thorough in everything. Also made my dog a rising star! 😂 highly recommended!

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
AshtonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

3 years ago Iron City has excellent, professional and personable people that you can trust to take care of your home, inside and out. They have the technical knowledge and products that are efficient and reliable for all your pest control situations. They're very timely with their appointments, as well as…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (15 more) →

Price

$140+29% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection58$58–$128
Cockroach extermination46$73–$246
Spider extermination43$76–$166
Rodent extermination35$83–$323
Mosquito extermination34$66–$106
Ant extermination34$76–$214
Hornet & wasp extermination31$91–$282
Flea & mite extermination17$99–$323

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