Experts Reviews · Company report
IRON CITY PEST logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

IRON CITY PEST

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 232 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IRON CITY PEST is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IRON CITY PEST is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IRON CITY PEST is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IRON CITY PEST is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IRON CITY PEST is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IRON CITY PEST is better than —% of pest control services.–
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Reviews for your job

Customers hired IRON CITY PEST for 8 kinds of job.

IRON CITY PEST for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 299

All 43 Google reviews tagged “Spider extermination”

TracieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough good things about Kolby Jackson and Iron City Pest Control! After relocating to Helena from North Carolina, we were dismayed to discover several unwanted pests in our new home. Wanting to support local businesses, we reached out to Kolby, and I’m so glad we did! From our first conversation, it…

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
JaLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Very professional and very sweet! No smells after the house was sprayed!! Loved that. They even did more areas than the previous company used. Also did extra areas on the outside bc the knew the area. I definitely recommend 👌

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SamanthaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, knowledgeable, personable, thorough, reliable, reasonably priced. The owner himself did our initial inspection. No area, including our attic, went without inspection. Everything was explained upfront and anything found or taken care of during inspection was backed with proof. Personally owned and ran. Highly recommend!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Garrett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you aren’t using Iron City pest you aren’t using the best. Kolby is incredibly knowledgeable and very passionate about his work. I will not have pest control done by anyone else as long as Iron City Pest can service my house.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Bethany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oh my goodness I don't know where to begin. I had been having a pest issue for a month and didn't know what to do. My sanity was on the line. First of all they respond almost immediately when you contact them. I text at 5:13 and got a response at 5:14 the owner is AMAZING! He gave me quick professional responses…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast response and great explanation of techniques and game plan to manage all pests. Competitive rates. All of the above put us at ease.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kimberlie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was able to call on a Friday and get an appointment that Tuesday. They are very professional and thoroughly explained all treatment and what to expect. 100% recommend for any pest need!

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
KrystaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

5 stars just isn’t enough for the peace of mind Kolby gave to our family. We planted new sod over the summer and after a few months realized we had a growing (brown widow) spider problem. Kolby came out the day after I called and notified us that the problem was much worse than the 5 we had already killed…our yard…

Spider extermination+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kolby is very knowledgeable and very professional. He went over and above my expectations. If you are looking for affordable and all around the best reach out to Iron City Pest control.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
TaneshiaLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reliable pest company! Kolby also responds promptly and explains services so the customer understands what they are getting.

Mosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and excellent communication! Will recommend Kolby to all of my friends!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lynne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable! I wasn’t home when service was provided, so he sent me a video showing me what he was doing as he was there. I’m very impressed. Also the cost is less than I was paying previously. I feel like I am in good hands!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jerod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kolby was great! Responded within minutes and was able to come out within days! Explained exactly what he was doing and why he needed to do each service and when he needed to do it throughout the year! Even sent me a video of the services he performed! Have already recommended Iron City Pest and will keep recommending!

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
AdrianaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I waited a little while before leaving my review so it would be a honest and in depth review. My first comment is on response time. The owner of the company got back with me quickly and answered all of my questions promptly. He worked up a monthly package that best suited my property needs. We have seen a dramatic…

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly, professional, service at a great price.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just started service with iron city pest and have been extremely satisfied! Kolby was very informative and thorough in everything. Also made my dog a rising star! 😂 highly recommended!

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
McElmurrayLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kolby, the owner/operator was quick to reply and worked with us on scheduling his services. He is professional and relatable. Prices are the best around and so is his products. We use him as a preventative and haven't had any bugs. We highly recommend him.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
AshtonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

3 years ago Iron City has excellent, professional and personable people that you can trust to take care of your home, inside and out. They have the technical knowledge and products that are efficient and reliable for all your pest control situations. They're very timely with their appointments, as well as…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Iron City pest. We had an issue with spiders. Freaked my wife out. Iron city came in, assessed the situation, came up with a plan and executed it. We are now spider free for months. We continue to use them monthly. 10/10 highly recommend.

Bed bug exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Trevor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company! The owner is very responsive and knowledgeable! Would highly recommend!

Spider extermination+ Responsiveness+ Punctuality+ Quality
Trish7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Iron City Pest. Very professional and diligent. Seeks to understand the problem and tailors service to meet that individual need. We had an ant issue every summer for years. Kolby finally got it resolved and has kept it under control. Great service in all areas!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DavyLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did a great job! Very honest and dependable. I'll be referring friends and relatives to Iron City Pest Control! Text him, he'll contact you ASAP!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Tiffany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience, knowledgeable, professional and literally see results in first month. Love the guys at ICP!!

General pest inspectionSpider extermination+ Professionalism
Eve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Iron city was very professional and went out of their way to take care of my needs! Thank u!

Cockroach exterminationFlea & mite exterminationRodent extermination+ Professionalism
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

1000% best pest service! Kolby is great to work with, professional, and very knowledgeable.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
A.J.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationGeneral pest inspection
Brittany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General pest inspectionSpider exterminationService not listed+ Responsiveness+ Punctuality+ Quality
HannaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Nora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Sherrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBee exterminationCockroach extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Cappy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
averie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination
Aimee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality
Rachel5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Vernald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Alexa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
siefker881 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$140+29% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection58$58–$128
Cockroach extermination46$73–$246
Spider extermination43$76–$166
Rodent extermination35$83–$323
Mosquito extermination34$66–$106
Ant extermination34$76–$214
Hornet & wasp extermination31$91–$282
Flea & mite extermination17$99–$323

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