Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts

Isabel Orduño Photography logo

Isabel Orduño Photography

Photography service · Fresno, CA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 88 pet photographyPosition by Experts Score among all companies we track in this category. · better than 38%
5.0 ★★★★★ 369 Google reviews · 24 photos
100%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
Oct 2026latest review
📞 Call (559) 400-5650Request a call backWebsite ↗

Isabel Orduño Photography at a glance

Google reviewers report a 5/5 rating based on 369 reviews, highlighting same-day photo delivery, reasonable pricing, and professional conduct. Customers frequently praise the staff for being patient with children and newborns, noting the studio’s cleanliness and welcoming atmosphere. One low-star review describes a billing discrepancy where the customer was charged for a package they did not agree to, despite previous communication.

  • Google rating: 5.0 out of 5 from 369 reviews (100% five-star).
  • Reviews on this page: 369 Google reviews (329 with written comments, 62 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Pet Photographer serving Fresno, California.

Data from Google, last updated October 29, 2026.

Score profile vs other pet photography

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability97Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 99)Reliability: 97 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Isabel Orduño PhotographyPet Photography median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Isabel Orduño Photography: 98/100 on this factor. Category median: 99.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Isabel Orduño Photography: 97/100 on this factor. Category median: 99.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Isabel Orduño Photography: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Isabel Orduño Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 53.–
–

Bar = this company · dark tick = category median.

Star ratings

369 Google reviews we collected

  • 5 stars368100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 329 written reviews

  • Praise367100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3088%
  • Reasonable412%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13938%
  • Would recommend7520%
  • Quality & results7320%
  • Price & value4211%
  • Speed & response247%
  • Honesty & trust123%
  • Communication21%

What customers talk about

We read 329 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is very patient with them and works hard to get them to smile.”
  • “Excellent work definitely recommend to all my friends and family”
  • “Isabel did a great job with my 1 year old’s cake smash session.”
  • “Her prices are very reasonable as well, and would definitely recommend Isabel and her team for photography services.”
  • “The set up was was super cute and Isabel was very efficient during the session.”
  • “You can tell they genuinely care about their clients and their work.”
  • “Her staff was very kind and answered all my questions promptly.”

People customers mention

  • Dominique 9 reviews
  • Orduno 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Isabel Orduño Photography for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Arturo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great customer service and great with our kids . Excellent work definitely recommend to all my friends and family

Family and group
Alexandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Isabel did a great job with my 1 year old’s cake smash session. The set up was was super cute and Isabel was very efficient during the session. Even though my daughter started crying towards the end, she still managed to get some great shots. The turn around process for the pictures is also fantastic as we got our…

Great price
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been going to Isabel for over a year now and my kids love taking their monthly photos with her. She is very patient with them and works hard to get them to smile. All the photos are great quality and I love that you get them the same day.

Great priceFamily and groupPortrait photography
Matilda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isabel has been our go to photographer for all of our family photos. Very professional and patient with our newborn! Studio is always nice and clean.

Newborn photographyFamily and groupPortrait photography
Josiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good and professional!! Happy with the experience and outcome would highly recommend!!

Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As a first time mom I wasn’t sure where to go for my newborns photos, I was recommended by a friend and by far the best service and experience! Everything is great quality and came out way better than I could ever expect! I highly recommend to any mother or family in general!

Great price

Jobs customers hired them for

JobReviewsCategory typical
Family and group18—
Newborn photography12—
Events and parties6—
Maternity and newborn5—
Portrait photography4—
Group photography3—
Wedding and engagement2—
Digital printing2—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 369 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Arturo Gamez1 reviewTotal number of Google reviews Arturo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service and great with our kids . Excellent work definitely recommend to all my friends and family

  • Services: Family and group
Alexandra Melvin8 reviewsTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Isabel did a great job with my 1 year old’s cake smash session. The set up was was super cute and Isabel was very efficient during the session. Even though my daughter started crying towards the end, she still managed to get some great shots. The turn around process for the pictures is also fantastic as we got our pictures the same day! Her prices are very reasonable as well, and would definitely recommend Isabel and her team for photography services.

  • Price assessment: Great price
Jackie Pardo10 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been going to Isabel for over a year now and my kids love taking their monthly photos with her. She is very patient with them and works hard to get them to smile. All the photos are great quality and I love that you get them the same day.

  • Price assessment: Great price
  • Services: Family and group, Portrait photography
Kelsey Garcia2 reviewsTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and beautiful photos!

Leidi Carranza5 reviewsTotal number of Google reviews Leidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing work love it!!!

Matilda Garcia1 reviewTotal number of Google reviews Matilda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Isabel has been our go to photographer for all of our family photos. Very professional and patient with our newborn! Studio is always nice and clean.

  • Services: Newborn photography, Family and group, Portrait photography, Group photography, Maternity and newborn
Aaron Garcia3 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We always have a great experience! Very professional and the quality is great!

  • Price assessment: Reasonable price
  • Services: Newborn photography, Wedding and engagement, Family and group, Maternity and newborn
Josiah Greedo2 reviewsTotal number of Google reviews Josiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good and professional!! Happy with the experience and outcome would highly recommend!!

Alyssa Sonyaa2 reviewsTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a first time mom I wasn’t sure where to go for my newborns photos, I was recommended by a friend and by far the best service and experience! Everything is great quality and came out way better than I could ever expect! I highly recommend to any mother or family in general!

  • Price assessment: Great price
Caitlyn Espinosa3 reviewsTotal number of Google reviews Caitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She has such great costumer service and she takes the best photos of my son I’m so inlove everytime !

Isabel Orduño Photography on Google Maps →

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