Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCOREIsland Breeze Air Conditioning & Heating LLC
Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 663 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Island Breeze Air Conditioning & Heating LLC is better than 49% of HVAC contractors.C
49
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Island Breeze Air Conditioning & Heating LLC is better than 51% of HVAC contractors.C
51
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Island Breeze Air Conditioning & Heating LLC is better than 79% of HVAC contractors.B
79
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Island Breeze Air Conditioning & Heating LLC is better than 54% of HVAC contractors.C
54
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Island Breeze Air Conditioning & Heating LLC is better than 8% of HVAC contractors.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Island Breeze Air Conditioning & Heating LLC is better than 46% of HVAC contractors.C
46
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Island Breeze Air Conditioning & Heating LLC is better than 86% of HVAC contractors.A
86
Reviews for your job
Customers hired Island Breeze Air Conditioning & Heating LLC for 8 kinds of job.
Island Breeze Air Conditioning & Heating LLC for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 40
All 6 Google reviews tagged “Thermostat repair”
ChrisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I have delt with many hvac companies over the years and have yet to find a better one. Thank you for the great service.
Thermostat repair+ Responsiveness+ Punctuality+ Quality
Ramon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The company was quick to respond when I contacted them. The technician arrived on time. The technician was professional, helpful, and kept me informed of what he was doing at all times. I would highly recommend them! Great service!
Heating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
VickyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I would highly recommend.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Crissy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Brandon was awesome he was very informative on what he was doing and working on . If I had any questions he was there to tell me and it was a really good experience.
Thermostat repair+ Responsiveness+ Punctuality+ Quality
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
HVAC duct & vent cleaningHeating system maintenanceHVAC system maintenance
JosephLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Price
$680+111% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 39%Reasonable 55%Overpriced 4%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 100 | $54–$441 |
| HVAC system repair | 86 | $192–$955 |
| HVAC system maintenance | 76 | $37–$292 |
| A/C system repair | 73 | $209–$880 |
| Install AC | 36 | $1.5k–$3.2k |
| Repair HVAC | 25 | $236–$840 |
| Install thermostat | 21 | — |
| Heating system maintenance | 17 | $54–$292 |
