ANT EXTERMINATORS · SEATTLE, WA
Issaquah Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%11+1.7Craft & service 20%99+19.8Value 10%65+6.5Momentum 8%86+6.9Track record 7%46+3.2Accountability 5%45+2.3Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Issaquah Pest Control

Better than 28% of ant exterminators · #29 of 40

4.9★587 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
69%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Issaquah Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 35

All 45 Google reviews tagged “Bug & insect extermination” · showing 20

★★★★★ Craig · 4 months ago

These guys are very professional and personable. Joshua did a good job of explaining their approach which seems quite good.

Rodent exterminationBug & insect exterminationAnt extermination
★★★★★ Krista · Edited a year ago

I’m happy to report that after four years of service, Issaquah Pest Control remains a local, trustworthy, and effective pest control company. When a problem pops up, like sugar ants or wasps, they respond quickly. Their office staff make a special note of my concerns and requests. Their techs are personable, kind…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Ebby · 2 years ago

We've been working with Issaquah Pest Control for all of our pest control issues for at least 2 years now. They have such down to earth, hardworking, reliable, responsive, and compassionate employees from the folks on the phone at the desks when you first call to schedule and/or just ask questions to the individuals…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ S · 3 years ago

Technician Josh Andrews is very professional and helpful. He came in and first inspected the exterior of the house while doing the external insect treatment/spider web removal. And then came inside to inspect the attic and confirmed that there's no rodent activity. He also replaced the sticky traps in the garage and…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ c10td · 3 years ago

These guys are great to work with. Easy to schedule, always on time. Josh just did a great job for a quarterly follow up visit. Highly recommend these guys.

Ant exterminationBug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Cay · Edited 3 years ago

Dane has now treated the exterior of our home twice and did an excellent job both times. Our ant problem has been solved!! He was thorough, professional, friendly and answered all of our questions. We love the fact that the treatments are environmental/pet friendly. Excellent company to do business with.…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lida · 3 years ago

Just hired Issaquah Pest for two houses after not great service from one of the competitors. First visit was great. So far, very happy!

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ CINDY · 3 years ago

Major was wonderful!!! He was very informative, friendly, courteous and had a great handshake!!!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Donna · 3 years ago

Love this company! They are always on time, they are so good about communicating - via phone or text, always compassionate, professional. Josh was my latest star. Found how mice were getting in to the garage, and fixed the problem. This company will not rest until you are happy with their service. If only other…

Bug & insect exterminationHome inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Christa · Edited 3 years ago

Issaquah Pest is amazing. I had a sugar ant issue and they told me spraying them is counter-productive. I signed up for quarterly service for my bookshop and I haven't seen a single ant since. One of my neighbors has rodents, but I don't! Also, the person that services my shop is super cool and friendly and I would…

Bug & insect exterminationRodent extermination
★★★★★ jean · 3 years ago

Josh was wonderful!! Knowledgeable, personable, conscientious, thorough and professional… and we are already appreciating the results!

Bug & insect extermination
★ Bhageerathi · Edited 3 years ago

I would not recommend this kind of service where the company does not take ownership of what their technicians are communicating to the clients. Their staff are not their representative and hence they will all keep changing their words. It's the most dishonest company I have ever dealt with. I had some rodent issue…

Bug & insect exterminationGeneral pest inspectionRodent extermination− Quality
★★★★★ rick · 3 years ago

Always do a great job, very helpful suggestions.

Ant exterminationBug & insect exterminationRodent extermination
★★★★★ Holly · 3 years ago

I switched to Issaquah Pest after being frustrated by my previous company. I’m a busy mom, business owner, pet owner and have a rather large home. My to do list is endless. I needed my trees cut back and weather stripping replaced to help keep mice out. Which I have not taken time to address cause-life… well after…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kristina · 3 years ago

We had an ant problem arise in a our kitchen. Josh was very professional and service oriented. We haven't seen the ants since.

Bug & insect extermination+ Professionalism
★★★★★ Timothy · Edited 3 years ago

I highly recommend this company! Everyone is professional, passionate about customer service and personable. You will be completely satisfied when you give them a call! Their work is exemplary. Thank you to the team! Josh A. did a great job!!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · 3 years ago

Issaquah Pest was responsive, timely, and very professional in helping us with a fly problem we were having. We are thankful for their guidance and would definitely use again if need be.

Bug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ L. · 3 years ago

We had an ant problem and signed up for the yearly/quarterly program from Issaquah Pest Control. On a visit in November we met with technician Josh K in person (as we were home) who was excellent. He went above and beyond checking places in our home which may have added to our problem and gave us excellent education…

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Patricia · 3 years ago

We just moved into the area and wanted the house treated for bugs. It was easy to get an appointment. The prices were given upfront. They provided a list of bugs/insects included in their service. The tech arrived on time and gave a call before arriving. I appreciate that the van has a logo so I knew immediately…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Matt · 3 years ago

Dane was professional and informative. He explained the process and answered all of our questions. He was quick and we are very satisfied with the service.

Bug & insect extermination+ Responsiveness+ Quality+ Professionalism

Show more bug & insect extermination reviews (25 more) →

vs category

Blue = Issaquah, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

2.02.53.03.54.04.55.02023-Q3: 4.89★ (64 reviews)2023-Q4: 4.17★ (12 reviews)2024-Q1: 2.80★ (5 reviews)2024-Q2: 5.00★ (5 reviews)2024-Q3: 5.00★ (21 reviews)2024-Q4: 5.00★ (9 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 4.60★ (5 reviews)2025-Q3: 2.00★ (1 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 4.92★ (13 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$196+99% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 33%Reasonable 50%Overpriced 17%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%11+1.7Craft & service 20%99+19.8Value 10%65+6.5Momentum 8%86+6.9Track record 7%46+3.2Accountability 5%45+2.3Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
99
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
65
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
86
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
45

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+274 / −5
Professionalism
+343 / −3
Responsiveness
+307 / −1
Punctuality
+280 / −0
Value
+188 / −3

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