Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Iverson Plumbing Service & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Iverson Plumbing Service & Repair

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 115 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Iverson Plumbing Service & Repair is better than 96% of gas contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Iverson Plumbing Service & Repair is better than 96% of gas contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Iverson Plumbing Service & Repair is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Iverson Plumbing Service & Repair is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Iverson Plumbing Service & Repair is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Iverson Plumbing Service & Repair is better than 67% of gas contractors.B
67

Reviews for your job

Customers hired Iverson Plumbing Service & Repair for 8 kinds of job.

Iverson Plumbing Service & Repair for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Faucet installation”

Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have used Iverson plumbing in the past they are very helpful and get things done as soon as possible. I will continue to use them they are kind and knowledgeable about plumbing issues .

Paid $600–800Reasonable priceToilet repairFaucet repairFaucet installation
Christyne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been using Iverson Plumbing for all my plumbing needs for years. I love Eric & Kelly, they are great people to work with. I just replaced my second toilet from them and I'm so satisfied. Eric also put in a new garbage disposal for me. They will let you pick out your own appliance or will do it for you. I…

Toilet repairGarbage disposal installationPlumbing leak detection
heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can't say enough good things about Iverson Plumbing. They did what I would consider a large plumbing job in my bathroom in one day and their work was high quality. They didn't try to upsale me on fixes I didn't need and they explained everything they needed to do. Also very reasonably priced. And as a bonus,…

Paid $1,000+Reasonable priceFaucet installationService not listed
Casey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional and straightforward with diagnosing what was wrong and offering a solution. Fixed a sink that had been broken for several years!

Plumbing pipe repairFaucet repairFaucet installation
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My kitchen faucet was leaking. So I called Eric. He came with 2 new workers giving then instructions. They installed a new faucet of my choice. After they were gone I realized there was some leaking. Eric came back next morning and fixed the leakage. Eric was very pleasant guy. I will call him for all the pluming issues in the future.

Reasonable priceFaucet installation
Charles10 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceFaucet repairFaucet installationPlumbing leak repair

Price

$366+4% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 71%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair14$124–$554
Drain cleaning13$57–$393
Plumbing pipe repair12$251–$1.4k
Faucet repair11$216–$655
Plumbing leak repair9$251–$968
Water heater installation9$1.2k–$2.5k
Plumbing leak detection7$57–$506
Faucet installation6$261–$680

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