Iverson Plumbing Service & Repair logo

Iverson Plumbing Service & Repair

Plumber · Rancho Cordova, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 46 gas contractorsPosition by Experts Score among all companies we track in this category. · better than 76%
4.9 ★★★★★ 115 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
$366typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Iverson Plumbing Service & Repair at a glance

Iverson Plumbing Service & Repair holds a 4.9-star rating from 115 Google reviews, with the owner responding to 83% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services like toilet installations, water heater replacements, and leak repairs. Technicians are noted for maintaining cleanliness and explaining issues without upselling. One recurring criticism involves unreturned phone calls during business hours, leading one customer to seek alternative providers due to communication delays.

  • Google rating: 4.9 out of 5 from 115 reviews (97% five-star).
  • Reviews on this page: 115 Google reviews (97 with written comments, 3 with photos).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Gas Contractor serving Rancho Cordova, California.

Data from Google, last updated November 1, 2026.

Score profile vs other gas contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability96Craft & service99Value100Momentum100Replies to reviews67Satisfaction: 96 (median 88)Reliability: 96 (median 87)Craft & service: 99 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 67 (median 78)
This companyGas Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Iverson Plumbing Service & Repair: 96/100 on this factor. Category median: 88.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Iverson Plumbing Service & Repair: 96/100 on this factor. Category median: 87.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Iverson Plumbing Service & Repair: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Iverson Plumbing Service & Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Iverson Plumbing Service & Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Iverson Plumbing Service & Repair: 67/100 on this factor. Category median: 78.B
67

Bar = this company · dark tick = category median.

Star ratings

115 Google reviews we collected

  • 5 stars11197%
  • 4 stars22%
  • 3 stars11%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 97 written reviews

  • Praise22598%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1928%
  • Reasonable4871%
  • Overpriced00%
  • Not sure11%
$366+4% vs typical gas contractors

Middle half of what 60 customers paid ($227–$1.1k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response4821%
  • Quality & results4721%
  • Staff & attitude4118%
  • Price & value3314%
  • Would recommend3013%
  • Communication177%
  • Honesty & trust136%

What customers talk about

We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are always very punctual and on time; even when rescheduling they are communicative.”
  • “They were to the point and clear - I gratefully appreciated this direct approach and they resolved the issue.”
    “Anyone who has dealt with serious plumbing issues can understand how horrible that experience can be.”
  • “I have used Iverson plumbing in the past they are very helpful and get things done as soon as possible.”
  • “They showed up when they said they would, and did the work quickly and expertly for a fair price.”
  • “Jordan was 10/10 - got the job done and gave an accurate estimate.”
  • “Our service repair person explained the problem and what he was going to repair them.”
  • “…ogle review, we would rather borrow money or take out a loan to have reliable service from someone we trust.…”

People customers mention

  • Eric 8 reviews
  • Kelly 7 reviews
  • Jordan 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Iverson Plumbing Service & Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

KelliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jordan did a beautiful job installing the new toilet. I appreciated that he wore 'booties' and laid out tarp and kept everything neat and clean, plus cleaned up when he left. Plus, he was fast yet thorough.

Paid $200–400Reasonable priceToilet installation
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have used Iverson plumbing in the past they are very helpful and get things done as soon as possible. I will continue to use them they are kind and knowledgeable about plumbing issues .

Paid $600–800Reasonable priceToilet repairFaucet repairFaucet installation
Randy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our garbage disposal was making a sound like there were a set of false teeth in it. Y'all sent out Jordan, he was an easy going and a super mellow dude, and handled this job with ease. We're grateful you sent out Jordan, thank you Iverson Plumbing.

Paid $1–200
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good Job Iverson !!!! Thank so much !! 👍👍👍👍👍 and ALL five stars very well !! Michael

Paid $200–400Great priceFaucet repair
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We recently had a water leak in the back yard fixed, plus a water shut off valve added to the front, and a water hookup line for the refrigerator. All in all came out great. They even came out with a followup to make it nicer. They are always very punctual and on time; even when rescheduling they are communicative.

Paid $2,000+Reasonable priceFaucet repairService not listed
D2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Once again Iverson Plumbing came through for us. For more than 20 years they have been our "go to" for plumbing issues in our home. They never disappointment. This time it was a toilet replacement. They were on time, did an excellent job, and left our bathroom spotless after the new install.

Paid $200–400Great priceToilet installation

Photos

Customer reviews

4.9 ★★★★★ 115 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Andrew Nieto3 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy the service. Definitely give them a call.

  • Price assessment: Great price
  • Price: $1–200
  • Services: Plumbing leak repair
Kelli WisethLocal Guide · 13 reviewsTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan did a beautiful job installing the new toilet. I appreciated that he wore 'booties' and laid out tarp and kept everything neat and clean, plus cleaned up when he left. Plus, he was fast yet thorough.

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Toilet installation
Response from the owner · a month ago

Thank you so much for having us out Kelli and for taking the time to review!

Rhonda4 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Iverson plumbing in the past they are very helpful and get things done as soon as possible. I will continue to use them they are kind and knowledgeable about plumbing issues .

  • Price assessment: Reasonable price
  • Price: $600–800
  • Services: Toilet repair, Faucet repair, Faucet installation, Plumbing leak repair
Response from the owner · 9 months ago

Thank you Rhonda, we really appreciate you!

Randy Taylor12 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our garbage disposal was making a sound like there were a set of false teeth in it. Y'all sent out Jordan, he was an easy going and a super mellow dude, and handled this job with ease. We're grateful you sent out Jordan, thank you Iverson Plumbing.

  • Price: $1–200
Response from the owner · a month ago

Thank you so much for the review Randy! So glad you were happy with our service!

Michael Chan1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good Job Iverson !!!! Thank so much !! 👍👍👍👍👍 and ALL five stars very well !! Michael

  • Price assessment: Great price
  • Price: $200–400
  • Services: Faucet repair
Response from the owner · a month ago

Thank you so much for the review Michael, we really appreciate it!

Christyne Mills1 reviewTotal number of Google reviews Christyne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been using Iverson Plumbing for all my plumbing needs for years. I love Eric & Kelly, they are great people to work with. I just replaced my second toilet from them and I'm so satisfied. Eric also put in a new garbage disposal for me. They will let you pick out your own appliance or will do it for you. I like that option. I highly recommend Iverson Plumbing.

  • Services: Toilet repair, Garbage disposal installation, Plumbing leak detection, Plumbing pipe repair, Faucet repair, Sewer cleaning, Toilet installation, Faucet installation, Plumbing leak repair
Response from the owner · a month ago

Thank you so much for being a long time client Christyne! We really appreciate you!

J R2 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently had a water leak in the back yard fixed, plus a water shut off valve added to the front, and a water hookup line for the refrigerator. All in all came out great. They even came out with a followup to make it nicer. They are always very punctual and on time; even when rescheduling they are communicative.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Faucet repair, Service not listed
Response from the owner · a month ago

Thank you so much for taking the time to review, we really appreciate it!

Jesse Auld2 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called a local plumber and Iversons was out the first business day. They assessed the issue and quoted me a cost. They were to the point and clear - I gratefully appreciated this direct approach and they resolved the issue.

  • Services: Plumbing leak detection
Response from the owner · a month ago

Thank you so much for the review Jesse!

D Casey2 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Once again Iverson Plumbing came through for us. For more than 20 years they have been our "go to" for plumbing issues in our home. They never disappointment. This time it was a toilet replacement. They were on time, did an excellent job, and left our bathroom spotless after the new install.

  • Price assessment: Great price
  • Price: $200–400
  • Services: Toilet installation
Response from the owner · 9 months ago

Thank you so much for thinking of us again!

Guphy GuphysteinLocal Guide · 14 reviewsTotal number of Google reviews Guphy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job! Jordan replaced my garbage disposal and capped my gas line. He did a great job and was very easy to work with.

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: Garbage disposal installation
Response from the owner · a month ago

Thank you so much for thinking of us again Guphy! We appreciate the review!

Iverson Plumbing Service & Repair on Google Maps →

Business details