Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Customers rate Proline Rooter LLC 4.9 out of 5 based on 135 reviews, noting the owner replies to 95% of feedback. Reviews frequently highlight punctual arrivals, clear communication, and reasonable pricing for services like drain clearing, toilet replacement, and water heater installation. Technicians are described as knowledgeable and professional, often explaining options before starting work. The primary criticism involves high costs for simple repairs, with one reviewer disputing the price for a quick unclogging service.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
135 Google reviews we collected
Phrases our text analysis found in 116 written reviews
Price verdicts customers left with their Google review
Middle half of what 66 customers paid ($276–$1.3k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Levon and his partner were professionals and on time.”
“His price was as we expected and they were professional and had everything they needed.”
“I couldn't be happier with the work and highly recommend Proline!”
“Levon and his partner did an excellent job replacing the leaking pipe under the concrete in my kitchen.”
“Super professional and explains everything and fast and great price!”
“Over charge for faucet replacement ($375)”
“Had a clogged kitchen Tony came out, took a look and explained my options As it turned out the best one was to replace one of the pipes.”
“If you want the work done right and honest go with Proline.”
praise complaint · found by our text analysis, Google review wording unchanged.
From 24 detailed written reviews; every point below is quoted in at least one review.
Customers hired Proline Rooter LLC for 6 kinds of job. Pick one to see what they paid and said.
Super fast response. The technician Tony arrived within the hour of calling for service. He was very informative and finished the job quickly. Thanks again!
Levon and his partner were professionals and on time. They handled the leaking faucet much quicker than expected. The price was average for what we have been quoted in the past by other company’s
Levon came out close to his scheduled arrival window and immediately took care of our roots issue. His price was as we expected and they were professional and had everything they needed.
Had a clogged kitchen Tony came out, took a look and explained my options As it turned out the best one was to replace one of the pipes. Tony. Tony knew exactly what to do. He explained what he was doing and showed actual part or picture along the way. Very knowledgeable. I will certainly continue to use Proline…
For any plumbing issue ‘Levon’ is your guy. He was quick, no unnecessary stories and straightforward answers. He was knowledgeable and a no nonsense guy. I think I’ll use his services again in future if needed. Thank you for coming quickly and fixing my clogged sink.
Arrived in timely manner. Took time to educate me as well as do the service. Appreciated patience as I had another service person to deal with at the same time.
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak repair | 29 | $251–$968 |
| Sewer repair | 10 | $1.1k–$2.5k |
| Water heater installation | 10 | $1.2k–$2.5k |
| Water heater repair | 8 | $114–$680 |
| Garbage disposal installation | 2 | $366–$811 |
| Garbage disposal repair | 2 | — |
4.9 ★★★★★ 135 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Super fast response. The technician Tony arrived within the hour of calling for service. He was very informative and finished the job quickly. Thanks again!
Levon and his partner were professionals and on time. They handled the leaking faucet much quicker than expected. The price was average for what we have been quoted in the past by other company’s
Levon came out close to his scheduled arrival window and immediately took care of our roots issue. His price was as we expected and they were professional and had everything they needed.
Levon and his partner did an excellent job replacing the leaking pipe under the concrete in my kitchen. Very clean and no mess after. They did thoroughly, pin point exactly where the leaks were. I am impressed, having tiles on the floor, it's very challenging but they took time to locate it but they still finish the job according to what he said it would be done in five hours. Very reasonable price. I could tell, these company is not only after the money. They have hearts for the people who needs their help. God blesses you, Levon and your company. More customers will come to you if you continue to treat them as your family! I will refer you to all the people I know who needs help fixing their plumbing issues.
Tony was great. He was helpful, respectful and got the job done!
A simple toilet replacement became a big project when the Proline team discovered that the flange, which was embedded in the slab, was cracked. The team did a fantastic job digging out the old flange, replacing it with a new one, and installing the new toilet, all in about 90 minutes. I couldn't be happier with the work and highly recommend Proline!
Had a clogged kitchen Tony came out, took a look and explained my options As it turned out the best one was to replace one of the pipes. Tony. Tony knew exactly what to do. He explained what he was doing and showed actual part or picture along the way. Very knowledgeable. I will certainly continue to use Proline Plumbers Co for my plumbing needs and recommend them to everyone. Thank you Proline.
Anna, thank you so much for the wonderful review! We’re so happy to hear that Levon and the team took great care of you during your sewer line repair and kept you informed throughout the process. We truly appreciate your trust in Proline Rooter and your recommendation. It means a lot to our entire team, and we’ll always be here whenever you need us!
Levon was responsive and took his time to address all my questions and concerns. I would recommend him and Proline Rooter.
We sincerely appreciate your kind feedback. It is our priority to ensure our customers feel heard and valued, and we are proud that Levon exemplified this commitment. Thank you for your recommendation; we look forward to serving you again in the future.
For any plumbing issue ‘Levon’ is your guy. He was quick, no unnecessary stories and straightforward answers. He was knowledgeable and a no nonsense guy. I think I’ll use his services again in future if needed. Thank you for coming quickly and fixing my clogged sink.
We genuinely appreciate your feedback and are pleased to hear about your positive experience with Levon. Our commitment is to provide efficient and effective solutions for all your plumbing needs. Thank you for entrusting Proline Rooter LLC, and we look forward to serving you again in the future.
Arrived in timely manner. Took time to educate me as well as do the service. Appreciated patience as I had another service person to deal with at the same time.
We appreciate your kind words and are delighted to hear that our team's commitment to service and education made a positive impact on your experience. Our goal is to ensure every customer is well-informed and satisfied. Thank you for choosing Proline Rooter LLC; we look forward to serving you again in the future.
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
