Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Iverson Plumbing Service & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Iverson Plumbing Service & Repair

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 115 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Iverson Plumbing Service & Repair is better than 96% of gas contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Iverson Plumbing Service & Repair is better than 96% of gas contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Iverson Plumbing Service & Repair is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Iverson Plumbing Service & Repair is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Iverson Plumbing Service & Repair is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Iverson Plumbing Service & Repair is better than 67% of gas contractors.B
67

Reviews for your job

Customers hired Iverson Plumbing Service & Repair for 8 kinds of job.

Iverson Plumbing Service & Repair for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Toilet repair”

Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have used Iverson plumbing in the past they are very helpful and get things done as soon as possible. I will continue to use them they are kind and knowledgeable about plumbing issues .

Paid $600–800Reasonable priceToilet repairFaucet repairFaucet installation
Christyne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been using Iverson Plumbing for all my plumbing needs for years. I love Eric & Kelly, they are great people to work with. I just replaced my second toilet from them and I'm so satisfied. Eric also put in a new garbage disposal for me. They will let you pick out your own appliance or will do it for you. I…

Toilet repairGarbage disposal installationPlumbing leak detection
Debby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They fixed our running toilet and put in a pressure relief valve. Another plumber told us we needed one but they wanted so much money we thought we would get a second opinion. Iverson was 1/2 the price. Very professional. We would use them again

Paid $1,200–1,400Reasonable priceToilet repair
Kesean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had multiple toilets repaired. Our service repair person explained the problem and what he was going to repair them. Another reason why I always choose Iverson.

Paid $200–400Great priceToilet repair
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a mystery brown wet spot show up in the first floor ceiling which I thought came from the upstairs bathtub. Eric and Kelly both came to take a look. Eric used a gadget that read the moisture level in the drywall and determined there was no wet "trail" to that spot, so the leak must have come from the toilet…

Paid $200–400Reasonable priceToilet repairPlumbing leak repair
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Iverson Plumbing is always fast to respond. Their communication is spot on and they don't oversell. The work gets done correctly the first time.

Great priceToilet repairDrain cleaning
Frank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jordan was 10/10 - got the job done and gave an accurate estimate. These guys are the real deal. I can't recommend this company enough.

Paid $300–400Great priceToilet repairToilet installation
paulro013 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Iverson Plumbing did a great job, fit us in and resolved our issues. Thought it was great they had us send a video of our problems, had a plumber look at them and come ready to fix all 3 of our toilets! Thank you to Jordan for a great job! Would recommend them for your plumbing needs!

Paid $400–500Great priceToilet repair
Mina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Iverson plumbing did an amazing job! They were quick and reliable, were able to fit us in the next day and fixed our issues with all three of our 28 year old toilets! Jordan was great and checked in with us after each repair to make sure we were satisfied and ready for a houseful and party this weekend! I would…

Paid $400–500Great priceToilet repair
Ileana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always fair and skilled. I don't have a lot of plumbing issues but when I do, I'm glad I can call on them for help.

Paid $200–300Reasonable priceToilet repair
Lloyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were Fast and knowledgeable. Got issue with toilets up and running really quick. Cleaned up better than they arrived. Very happy with their services. Thank you Iverson

Great priceToilet repair
Roman9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First rate experience. (1) A real person called me back within an hour of my leaving a message. (2) We arranged a time for next morning, 2 hour window. (3) The technician called on time to say he was 20 minutes out. (4) Arrived on time, had all tools necessary. (5) Fixed our problem (clogged toilet), using a long…

Paid $100–200Reasonable priceToilet repair
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve been using Iverson Plumbing for 10+ years for various things. They are always honest and try to give me the most reasonable rate for services needed. Nice guys too. I highly recommend!

Reasonable priceToilet repairWater heater installation
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service. Very responsive when we needed work done.

Paid $1,000+Reasonable priceToilet repairWater heater installation

Price

$366+4% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 71%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair14$124–$554
Drain cleaning13$57–$393
Plumbing pipe repair12$251–$1.4k
Faucet repair11$216–$655
Plumbing leak repair9$251–$968
Water heater installation9$1.2k–$2.5k
Plumbing leak detection7$57–$506
Faucet installation6$261–$680

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