Analyzing 8,535,2238.5M ReviewsFor 24,22624.2K Experts

Experts Reviews · Company report
J & F Chatsworth Auto Body logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

J & F Chatsworth Auto Body

New Rochelle, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #256Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.9★ from 143 Google reviews

📞 Call (914) 834-0008Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J & F Chatsworth Auto Body is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J & F Chatsworth Auto Body is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J & F Chatsworth Auto Body is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J & F Chatsworth Auto Body is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J & F Chatsworth Auto Body is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J & F Chatsworth Auto Body is better than 59% of auto repair shops.C
59

Reviews for your job

Customers hired J & F Chatsworth Auto Body for 8 kinds of job.

J & F Chatsworth Auto Body for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#312 / 380

All 5 Google reviews tagged “General repairs & maintenance”

Richie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using j&f Chatsworth for years for all our auto body repairs and routine maintenance. . They are honest and fair. It’s like dealing with family. The work is always superb.

General repairs & maintenance
Pete7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If trust, quality and reliability go into your decision making of an Auto body shop…. Look no further! Just like Peter Parker, they are your friendly neighborhood car repair garage. Family values coupled with expertise.

General repairs & maintenance
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a great experience with J&F Chatsworth. Vinny and his team did an excellent job repairing a Toyota Sienna. Car looked brand new, communicated throughout. Would recommend J&F to family and friends looking for a family run, well-established business who treats their customers well and does top quality work.

Auto body & trim repairAuto body & trim replacementBody & Trim
Meredith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vinny, Joe and Gino are all such nice guys. They take care of every customer like you’re family. They help you work with your insurance company and are so helpful with everything you need. They do good work too! Love these guys

Auto detailingAuto emissions testingAuto maintenance
Philip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was knowledgeable, friendly and fairly priced. Everything exceeded expectations. I wouldn’t go anywhere else!

Air & cabin filter replacementAuto body & trim repairAuto body & trim replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto body & trim repair8—
General repairs & maintenance5—
Tires3—
Auto engine diagnostic3—
Vehicle safety inspection3—
Body & Trim3—
Vehicle Inspection2—
Auto body & trim replacement2—

Compare with

JMZ Collision & Repairs logoJMZ Collision & RepairsExperts Score 100New Rochelle · 5.00★SHALA AUTO REPAIR LLC logoSHALA AUTO REPAIR LLCExperts Score 99New Rochelle · 5.00★EuroTech Auto Repair Inc logoEuroTech Auto Repair IncExperts Score 99New Rochelle · 5.00★