J & G Cleaning and Maintenance logo

J & G Cleaning and Maintenance

Gutter cleaning service · New Britain, CT · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 40 post construction cleaningPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 269 Google reviews · 24 photos
99%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

J & G Cleaning and Maintenance at a glance

Customers frequently praise the company for punctual arrivals, professional conduct, and clear communication, including providing before and after photos. Services include gutter cleaning, driveway sealing, garage floor epoxy, and deep house cleaning, with many noting fair pricing and thorough attention to detail. A recurring criticism involves delayed responses or lack of communication when scheduling follow-up work, while one reviewer alleged improper dilution of driveway sealer.

  • Google rating: 5.0 out of 5 from 269 reviews (99% five-star).
  • Reviews on this page: 269 Google reviews (235 with written comments, 21 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Post Construction Cleaning serving New Britain, Connecticut.

Data from Google, last updated October 28, 2026.

Score profile vs other post construction cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction96Reliability93Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 96 (median 93)Reliability: 93 (median 91)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
This companyPost Construction Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J & G Cleaning and Maintenance: 96/100 on this factor. Category median: 93.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J & G Cleaning and Maintenance: 93/100 on this factor. Category median: 91.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J & G Cleaning and Maintenance: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J & G Cleaning and Maintenance: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J & G Cleaning and Maintenance: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

269 Google reviews we collected

  • 5 stars26799%
  • 4 stars00%
  • 3 stars00%
  • 2 stars10%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 235 written reviews

  • Praise56199%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4153%
  • Reasonable3444%
  • Overpriced00%
  • Not sure23%

Topic share

How often each topic comes up in the written reviews

  • Quality & results13624%
  • Staff & attitude11120%
  • Speed & response10418%
  • Would recommend10018%
  • Price & value6612%
  • Communication275%
  • Honesty & trust214%

What customers talk about

We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We had a great experience with J&G Cleaning and Maintenance!”
  • “Giselle did an amazing job and was very thorough, professional, and attentive to detail.”
  • “These guys were on time, friendly and did an outstanding job Sealcoating our driveway”
  • “Highly recommend Giselle and J&G Cleaning and Maintenance to anyone looking for dependable and high-quality cleaning services!”
    “I can't recommend them enough.”
  • “They are the best in Connecticut very competitive price”
  • “They completed the gutter cleaning without hesitation and kept me updated throughout the process with text messages, which gave me peace of mind.”
  • “I would highly recommend J&G Cleaning and Maintenance to anyone looking for quality work and a team they can trust!”

People customers mention

  • Jaime 14 reviews
  • Giselle 10 reviews
  • Jamie 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired J & G Cleaning and Maintenance for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

LJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

We had a great experience with J&G Cleaning and Maintenance! Giselle did an amazing job and was very thorough, professional, and attentive to detail. Everything looked fresh, clean, and well taken care of when she was finished. We really appreciate the quality of her work, her reliability, and the care she put into…

DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We are very pleased with the gutter cleaning service done by J&G ! This was our first project with J & G but will not be our last . From our on line estimate, to our scheduling phone call, to the actual job. The communication was excellent. The guys that came to the house were very professional. They took…

JK3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job at a great price. These guys were on time, friendly and did an outstanding job Sealcoating our driveway

Great price
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The most excellent cleaning service you’ll ever see performed by people who truly care about their customers.

Rita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff showed me the before and after pictures. They cleaned up any debris. Gentlemen were very pleasant.

Not sureService not listed
EDWARD3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

⭐⭐⭐⭐⭐ I couldn’t be happier with my new garage floor! The team completed the work today, and the transformation is incredible. The finish looks beautiful, and the attention to detail really stands out—from the steps and edges to the clean finish around the columns. The entire garage feels like a brand-new space!…

Customer photo from EDWARD's review
Great priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 269 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sydney Braccia2 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, very clean, prompt service. I would recommend

Response from the owner · 5 days ago

Thank you so much, Sydney, for your wonderful review and recommendation! We truly appreciate you choosing **J & G Cleaning and Maintenance Services LLC** for your driveway sealing service in Bristol, CT! We're delighted to hear that you were pleased with our team's professionalism, punctuality, and attention to cleanliness. Providing reliable, high-quality **driveway sealcoating services** while respecting our customers' time and property is always one of our top priorities. Our team takes pride in helping homeowners throughout **Bristol, CT, and surrounding communities** maintain and enhance the appearance of their asphalt driveways with professional driveway sealing, asphalt sealcoating, and crack filling services. Your recommendation means a lot to our local, family-owned business, and we're grateful for the opportunity to work on your property. Thank you again, Sydney, for your trust and support! We look forward to serving you again in the future! **J & G Cleaning and Maintenance Services LLC**

LJ Calilung2 reviewsTotal number of Google reviews LJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with J&G Cleaning and Maintenance! Giselle did an amazing job and was very thorough, professional, and attentive to detail. Everything looked fresh, clean, and well taken care of when she was finished. We really appreciate the quality of her work, her reliability, and the care she put into making sure everything was done properly. Highly recommend Giselle and J&G Cleaning and Maintenance to anyone looking for dependable and high-quality cleaning services!- Lou Raven

Response from the owner · a year ago

Thank you so much for your kind words and for trusting J & G Cleaning and Maintenance Services LLC! We're thrilled to hear that you were satisfied with our punctuality, professionalism, and the quality of our work. Our team takes pride in providing reliable and thorough service, and it means a lot to know you'd hire us again. In addition to the service you received, we also offer gutter cleaning, power washing, commercial window cleaning, move-in/move-out cleaning, and gutter guard installation throughout New Britain, Bristol, and surrounding areas. We look forward to serving you again soon. Don’t hesitate to reach out if you need any of our other services! — The J & G Cleaning Team

Chris AhearnLocal Guide · 18 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very efficient and professional. Highly recommend

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 6 days ago

Thank you so much, Chris, for your fantastic review and recommendation! We truly appreciate you choosing **J & G Cleaning and Maintenance Services LLC** for your professional gutter cleaning service in New Britain, CT! We're happy to hear that you were pleased with our team's efficiency, professionalism, and affordable pricing. Providing reliable, high-quality gutter cleaning services at fair prices is something we take great pride in. Our goal is to help homeowners throughout **New Britain, CT, and surrounding communities** keep their gutters and downspouts clear of leaves and debris, helping prevent water damage and maintain proper drainage. At J & G, we proudly offer **residential and commercial gutter cleaning, gutter guard installation, roof cleaning, pressure washing, window cleaning, and other exterior maintenance services** throughout Central Connecticut. Thank you again, Chris, for trusting our team and recommending our services. Your support means a lot to our local business, and we look forward to serving you again! **J & G Cleaning and Maintenance Services LLC**

David StrongLocal Guide · 15 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are very pleased with the gutter cleaning service done by J&G ! This was our first project with J & G but will not be our last . From our on line estimate, to our scheduling phone call, to the actual job. The communication was excellent. The guys that came to the house were very professional. They took before, and after pictures of the gutters, and there was no mess left behind. We look forward to using them for future projects ! The only negative review is from the bird who thought our gutter was a good nesting site !

Response from the owner · 2 weeks ago

Thank you so much, David, for your wonderful and detailed review! We truly appreciate you choosing **J & G Cleaning and Maintenance Services LLC** for your gutter cleaning service in West Hartford, CT! We're delighted to hear that your first experience with our company was such a positive one. From the online estimate and scheduling process to the completed gutter cleaning, we believe that excellent communication, professionalism, and attention to detail make all the difference. Our team takes pride in providing thorough **residential gutter cleaning services**, including removing leaves and debris, documenting our work with before-and-after photos, and making sure your property is left clean when the job is finished. And as for the bird, we sincerely apologize for taking away its favorite nesting spot! Hopefully, it finds a more suitable place to call home! 🐦😊 At J & G, we proudly serve homeowners throughout **West Hartford, CT, and surrounding communities**, offering professional gutter cleaning, gutter guard installation, roof cleaning, house washing, window cleaning, and other exterior maintenance services. We're especially grateful to hear that you plan to trust us with future projects. Building long-lasting relationships with our customers is what makes our work so rewarding. **Thank you again, David! We look forward to working with you again!** **J & G Cleaning and Maintenance Services LLC**

JK Flaherty3 reviewsTotal number of Google reviews JK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job at a great price. These guys were on time, friendly and did an outstanding job Sealcoating our driveway

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Thank you so much, John, for your fantastic review and for choosing **J & G Cleaning and Maintenance Services LLC** for your driveway sealing in Plainville, CT! We're thrilled to hear that you were happy with the results, our affordable pricing, and our team's punctuality and friendliness. We take great pride in providing professional **driveway sealcoating services** with attention to detail, quality materials, and outstanding customer service. Our goal is to help homeowners throughout **Plainville, CT, and surrounding communities** protect and enhance the appearance of their asphalt driveways with reliable, high-quality driveway sealing and asphalt crack filling services. We truly appreciate your trust, your kind words, and the opportunity to work on your property. Thank you again, John! We look forward to serving you again in the future! **J & G Cleaning and Maintenance Services LLC**

Paul Weiland1 reviewTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The most excellent cleaning service you’ll ever see performed by people who truly care about their customers.

Response from the owner · 2 weeks ago

Thank you so much, Paul, for your wonderful review and, most importantly, for trusting J & G Cleaning and Maintenance Services LLC with your apartment cleaning needs in Bristol, CT over the years! It has truly been a pleasure having you as a loyal customer. We are grateful for the opportunity to provide you with professional apartment cleaning and housekeeping services and for the trust you've placed in our team throughout all this time. While we're sad to see you move away, we sincerely wish you nothing but happiness, success, and wonderful new beginnings in your next chapter. You will definitely be missed, Paul! At J & G, we believe that residential cleaning is about more than just keeping a home spotless. It's about building lasting relationships and treating every customer's home with genuine care and respect. Thank you again for allowing us to be part of your life over the years. It has been an honor serving you in Bristol, Connecticut! Warmest wishes from the entire J & G Cleaning and Maintenance Services LLC family!

Rita Jackson6 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff showed me the before and after pictures. They cleaned up any debris. Gentlemen were very pleasant.

  • Price assessment: Not sure
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you, Rita, for taking the time to share your experience with J & G Cleaning and Maintenance Services LLC! We're happy to hear that our team provided a pleasant and professional experience during your **gutter cleaning service in Seymour, CT**. We believe in showing our customers before-and-after photos so they can see the quality of our work, and we always make sure to clean up any debris before leaving the property. We truly appreciate your feedback and the opportunity to serve you! At J & G, we proudly provide **residential and commercial gutter cleaning, gutter guard installation, roof cleaning, pressure washing, window cleaning, and other exterior maintenance services** throughout Seymour and surrounding Connecticut communities. Thank you again for choosing J & G Cleaning and Maintenance Services LLC! 📞 860-893-5449 🌐 www.jgcleanct.com

EDWARD MORENO3 reviewsTotal number of Google reviews EDWARD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I couldn’t be happier with my new garage floor! The team completed the work today, and the transformation is incredible. The finish looks beautiful, and the attention to detail really stands out—from the steps and edges to the clean finish around the columns. The entire garage feels like a brand-new space! It’s clear they take pride in their work, and I truly appreciate the effort they put into making everything look so good. Thank you to the whole crew for an outstanding job. If you’re thinking about upgrading your garage floor, I highly recommend this company!

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you so much, Edward, for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear how happy you are with your new **garage epoxy flooring in Plymouth, CT!** It was a pleasure transforming your garage into a beautiful, durable, and easy-to-maintain space. At **J & G Cleaning and Maintenance Services LLC**, we take pride in delivering professional epoxy floor installations with exceptional attention to detail. From the garage steps and edges to the areas around the columns, every detail matters to us! We specialize in **residential and commercial epoxy flooring**, including: ✅ Garage Epoxy Flooring ✅ Full Flake Epoxy Floor Systems ✅ Metallic Epoxy Flooring ✅ Solid Color Commercial Epoxy Floors ✅ Polyaspartic Floor Coatings ✅ Concrete Grinding & Surface Preparation In addition to epoxy flooring, we proudly offer **Gutter Cleaning, Gutter Guard Installation, Power Washing, Roof Cleaning, Window Cleaning, Driveway Sealing, Deck Cleaning & Staining, Dryer Vent Cleaning, Junk Removal, and House Cleaning.** We proudly serve **Plymouth, Terryville, Bristol, New Britain, Southington, Plainville, Farmington, West Hartford, Cheshire**, and surrounding Connecticut communities. Edward, thank you again for trusting our team with your garage floor transformation and for recommending our company. Your satisfaction means everything to us! **J & G Cleaning and Maintenance Services LLC** 📞 860-893-5449 🌐 www.jgcleanct.com Licensed & Insured | CT HIC.0706583

Norman Schoenberg, MD1 reviewTotal number of Google reviews Norman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is very professional and worked very hard! I am extremely impressed with the results

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you so much, Norman, for your wonderful 5-star review! We truly appreciate your kind words about our team's professionalism, hard work, and the quality of our results. It was a pleasure completing your **garage epoxy flooring project in West Hartford, CT!** At **J & G Cleaning and Maintenance Services LLC**, we take pride in transforming ordinary concrete garage floors into beautiful, durable, and easy-to-maintain surfaces. Our team focuses on quality workmanship, attention to detail, and customer satisfaction on every project. We specialize in **residential and commercial epoxy flooring**, including: ✅ Garage Epoxy Flooring ✅ Full Flake Epoxy Floor Systems ✅ Metallic Epoxy Flooring ✅ Solid Color Commercial Epoxy Floors ✅ Polyaspartic Floor Coatings ✅ Concrete Grinding & Surface Preparation We also provide **Gutter Cleaning, Gutter Guard Installation, Power Washing, Roof Cleaning, Window Cleaning, Driveway Sealing, Deck Cleaning & Staining, Dryer Vent Cleaning, Junk Removal, and House Cleaning.** We proudly serve **West Hartford, Farmington, Avon, New Britain, Newington, Bristol, Southington, Plainville, Simsbury**, and surrounding Connecticut communities. Norman, thank you again for choosing J & G for your **garage floor epoxy coating in West Hartford, CT**. We're grateful for your trust and thrilled that you're impressed with the results! **J & G Cleaning and Maintenance Services LLC** 📞 860-893-5449 🌐 www.jgcleanct.com **Licensed & Insured | CT HIC.0706583**

Robert Longo1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had someone I found in local Newington paper last year seal my driveway. He had to seal it twice because he did such a poor job. The second time was worse than the first. I reached out to J & G this year and their price was not only right inline, but they showed up right when they said they would and did an amazing job. I grew up in a local Paving company and not only paved driveways but sealed many as well. My father was an old Italian with attention to detail and I know he would approve of the job J & G did, which is rare for an old school Italian. I would highly recommend J & G for any driveway sealing project.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 4 weeks ago

Robert, thank you so much for taking the time to share such a detailed review! We truly appreciate your trust in J & G Cleaning and Maintenance Services LLC for your driveway sealing project in Unionville, CT. Coming from someone who grew up in the paving business and understands what proper driveway sealing and attention to detail should look like, your feedback means a lot to us. And knowing that your father would have approved of our work makes the compliment even more special! We take pride in showing up when promised, providing fair pricing, and making sure every asphalt driveway sealing project is completed with care and attention to detail. Thank you again for recommending J & G. It was a pleasure working on your driveway in Unionville, and we look forward to helping you again in the future! — J & G Cleaning and Maintenance Services LLC Licensed & Insured • HIC.0706583

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Business details