Experts Reviews · Company report
J&J Exterminating Lake Charles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%93+6.6Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

J&J Exterminating Lake Charles

Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #316Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 443 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&J Exterminating Lake Charles is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&J Exterminating Lake Charles is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&J Exterminating Lake Charles is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 93% of wildlife removal services.A
93

Reviews for your job

Customers hired J&J Exterminating Lake Charles for 8 kinds of job.

J&J Exterminating Lake Charles for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#193 / 235
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Bug & insect extermination”

sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Professional and friendly service

Not sureBug & insect extermination
macy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mr. Daniel has helped us with a lot throughout the past couple years. He’s so nice and quick to help and knows what he’s doing. He recently helped with something that relieved so much stress!! Totally recommend!

Not sureBug & insect extermination
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly, great service, went above & beyond

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
Yvonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My exterminator Craig has been very helpful, thoughtful and patient. I appreciate the care he has given me in the situation I was having. Changing to J&J exterminating was the best move I made.

Paid $120–140Not sureBug & insect exterminationGeneral wildlife removal
Troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My technician (Craig Maricle) was very knowledgeable, professional and provided services in a timely manner. J&J as a whole has done nothing but provide excellent services the past 3 years I’ve been a customer.

Paid $80–100Great priceHome inspectionSpider exterminationMosquito extermination
RoseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Craig is my technician. He does an outstanding job. He is very prompt, courteous, and does a thorough job. I have been a customer of J&J for many years. I have always been pleased with the service.

Paid $80–100Reasonable priceBug & insect extermination
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

C Thomas very professional and on time 👍

Bug & insect extermination
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and friendly service. We use them for our home and rental properties. They called to just check on things when they’re in the area. Highly recommend.

Bug & insect exterminationHome inspectionHornet & wasp extermination
JoLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our first time to use J&J Exterminating. So far we are satisfied with the quick response and courteous service on inspection. Looking forward to great people doing a great job 👍

Bug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Brennan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our exterminator was Carol Thomas. He was very friendly and professional. He made sure we understood everything and did a good job. Very pleased with the service.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good experience. Professional and courteous.

Bug & insect extermination+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carol with J & J has been servicing my property for a few years now. Couldn’t ask for better service. A great guy who does a SUPER job and leaves me confident that my property is well taken care of!

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Charleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

100% recommend asking for Carol at J&J to take care of all indoor and outdoor pests. He’s always on time and friendly. He makes the time to take care of the customer’s additional needs/concerns. 10 stars!

Bed bug exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Merrill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using J&J for eight years at my camp in Hackberry. I have had the same technician exterminating my place since day one. They do a great job never had any problem.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

J&J has generally been courteous, professional, and responsive to our needs. They even successfully treated an old magnolia tree infested with termites. We recently had a wildlife removal issue, and they referred us to another company who I don't believe is affiliated with them.

Bug & insect exterminationTermite inspectionTermite extermination+ Responsiveness+ Professionalism
connie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you need anything extra they come right away

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Horrible! They collect money but never show up to do the job. Since I hired j&j they have came to my house a total of two times

Bug & insect exterminationCockroach exterminationHome inspection
gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and knowledgeable. If you have something specific you can show them and they probably have a fix for it. And usually have it in their truck so it’s instant.

Bug & insect exterminationHome inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful family business, very courteous staff. We at RAH Homes & Construction, have been using J&J for years.

Bug & insect exterminationHome inspectionGeneral pest inspection
SMLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

EXCELLENT service all the time!!!! We have the absolute BEST service guy, Jason!!!!!

Bug & insect extermination
LeoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use J&J Exterminating Lake Charles for my exterminating needs for my residential properties for my company and they are awesome. Alan is always helpful and responsive when I have a question and the service reps are always friendly are respectable of the properties. They always send out email notifications and…

Bug & insect exterminationMosquito exterminationGeneral pest inspection
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I won't trust my home to anyone else!

Bug & insect exterminationCockroach exterminationHome inspection
RitaRae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you monthly Extermination services for my house and used to do it for my office before I Sold my practice.

Bug & insect exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Cockroach exterminationBug & insect extermination
LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Leon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Byron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach extermination
LauraLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Quality
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationTermite inspection+ Professionalism
JosephLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect extermination
alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationTermite extermination+ Responsiveness+ Quality+ Professionalism
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
DennisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationTermite extermination
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Per3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationRodent exterminationTermite inspection+ Responsiveness+ Professionalism+ Value

Price

$132+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 54%Overpriced 9%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection59$86–$371
Home inspection52$71–$173
Bug & insect extermination38$71–$139
General pest inspection36$63–$128
Termite extermination31$214–$426
Cockroach extermination23$81–$199
Rodent extermination18$79–$323
Spider extermination15$61–$136

Compare with