Experts Reviews · Company report
J&J Exterminating Lake Charles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%93+6.6Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

J&J Exterminating Lake Charles

Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #316Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 443 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&J Exterminating Lake Charles is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&J Exterminating Lake Charles is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&J Exterminating Lake Charles is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 93% of wildlife removal services.A
93

Reviews for your job

Customers hired J&J Exterminating Lake Charles for 8 kinds of job.

J&J Exterminating Lake Charles for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#143 / 275
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “General pest inspection” · showing 20

Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly, great service, went above & beyond

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
JackLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Techs become trusted family members. We have been with J & J since 2001 and love the service and personnel. Trustworthy, and very punctual.

Paid $80–100Great priceHome inspectionTermite inspectionGeneral pest inspection
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and friendly service. We use them for our home and rental properties. They called to just check on things when they’re in the area. Highly recommend.

Bug & insect exterminationHome inspectionHornet & wasp extermination
Charleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

100% recommend asking for Carol at J&J to take care of all indoor and outdoor pests. He’s always on time and friendly. He makes the time to take care of the customer’s additional needs/concerns. 10 stars!

Bed bug exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful family business, very courteous staff. We at RAH Homes & Construction, have been using J&J for years.

Bug & insect exterminationHome inspectionGeneral pest inspection
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service and very helpful.

General pest inspectionService not listed
VicLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They do a great job. Very professional. Employee s have a great attitude.

General pest inspection
kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very satisfied! Responded quickly

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
JeanneLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used J&J for several years and decided to pause my contract in 2022 while the house is still under re-construction after Hurricane Laura in 2020. And I have the utmost respect for the company. The receptionists, billing department AND inspectors have always been very respectful and kind to me, answering any…

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
LeoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use J&J Exterminating Lake Charles for my exterminating needs for my residential properties for my company and they are awesome. Alan is always helpful and responsive when I have a question and the service reps are always friendly are respectable of the properties. They always send out email notifications and…

Bug & insect exterminationMosquito exterminationGeneral pest inspection
WendyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using them for over 3 years at least and I've never had a problem with them at all. they do a great job and I love it that they send the same person to my home so they know what needs to be done even if I'm not home

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I won't trust my home to anyone else!

Bug & insect exterminationCockroach exterminationHome inspection
RitaRae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you monthly Extermination services for my house and used to do it for my office before I Sold my practice.

Bug & insect exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service guy, very knowledgeable and professional. Always does a great job.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, a little pricey, but you get what you pay for. David is helpful and knowledgeable, I would recommend them to anyone concerned about pest control.

Ant exterminationBed bug exterminationBee extermination
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David with J&J inspected my properties very professionally and advised the best solution for my pest control needs. His proposal and the documentation from the inspection were very through and were sent promptly after he completed the inspections...1 hour after. I highly recommend J&J Exterminating for all your pest control needs.

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Troy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David did an awesome job taking care of us. He catered to our specific pest problems and planned his pest control service just before our upcoming birthday party to give us the maximum effect during the outdoor get together with friends and family. We couldn’t have asked for a better service. He took care of those pesky pests for sure! Thanks David!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Leon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (16 more) →

Price

$132+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 54%Overpriced 9%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection59$86–$371
Home inspection52$71–$173
Bug & insect extermination38$71–$139
General pest inspection36$63–$128
Termite extermination31$214–$426
Cockroach extermination23$81–$199
Rodent extermination18$79–$323
Spider extermination15$61–$136

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