Experts Reviews · Company report
J&J Exterminating Lake Charles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%93+6.6Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

J&J Exterminating Lake Charles

Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #316Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 443 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&J Exterminating Lake Charles is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&J Exterminating Lake Charles is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&J Exterminating Lake Charles is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 93% of wildlife removal services.A
93

Reviews for your job

Customers hired J&J Exterminating Lake Charles for 8 kinds of job.

J&J Exterminating Lake Charles for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#170 / 244
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 52 Google reviews tagged “Home inspection”

Alyson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Mel and Brett completed my yearly termite inspection today and were great! Exceptional service and very professional!

Home inspectionTermite inspection
CarrieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Carroll is exceptional. He always checks in with us before he begins. We have 2 small dogs, and it gives us time to put them in a safe place. He asks for any questions or concerns and leaves his business card after every visit. We recently were asked by two neighbors for a recommendation for exterminator, and we…

Paid $100–120Reasonable priceHome inspection
RobertLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

$313 per year, the don't come to your house except 1 time per year, they say if you see any evidence of termites they will come. $313 and it's my job to know I have termites?

Paid $200+OverpricedHome inspection
Alece1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

The inspector (Jacob) did an extremely excellent job and was very personable! Thank you

Paid $200+OverpricedHome inspection
JackLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Techs become trusted family members. We have been with J & J since 2001 and love the service and personnel. Trustworthy, and very punctual.

Paid $80–100Great priceHome inspectionTermite inspectionGeneral pest inspection
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Arrived at 815 for a 8-9 appointment and got to work quickly. Very professional and took the time to explain how things work. They Installed 39 bait stations in 45 minutes. 5/5

Reasonable priceHome inspectionTermite inspectionTermite extermination
Troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My technician (Craig Maricle) was very knowledgeable, professional and provided services in a timely manner. J&J as a whole has done nothing but provide excellent services the past 3 years I’ve been a customer.

Paid $80–100Great priceHome inspectionSpider exterminationMosquito extermination
SidneyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast service,explained his work as he completed it. Work done was part of our contract for pest controll with J&J.pest coverage.

Not sureHome inspection
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great field technicians and great service all the time.

Home inspection
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our inspector, Kevin Huang, was incredibly thorough and professional. He took his time addressing my concern and relayed in layman’s terms. I couldn’t have asked for a better experience.

Reasonable priceHome inspection
Lacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were extremely appreciative of Johnnie LaCombe's prompt arrival to address our fire ant issue. He conducted a thorough inspection to pinpoint the source of the problem and took the time to clearly explain both the treatment options and payment plans. While the treatment is still pending, we are already very…

Paid $200+Reasonable priceHome inspection
Casey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carl Thomas is great! Very informative, and noticed a few things we needed to take care of.

Great priceHome inspectionRodent extermination
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technicians very good, they explain what are doing, and are very respectful of you and your property.

Reasonable priceHome inspectionTermite inspection
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jacob came out today and did our inspection. Very professional and efficient too. Answered my questions and did a great job!

Reasonable priceHome inspection
Marla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Andrea was very through and helped explain it to me so I would understand.

Home inspection+ Quality+ Professionalism
Shayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The inspector was on time and very thorough. He also answered all my questions on the termite bait system. I would recommend J & J for your termite protection.

Home inspection+ Responsiveness+ Punctuality+ Quality
DeneenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Explain information in detail

Home inspection+ Responsiveness+ Punctuality+ Quality
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnnie was super professional and explained everything you could need to know, and gave advice on maintaining.

Home inspection+ Responsiveness+ Punctuality+ Quality
Tray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company to work with. Provide great service and information to make the best decision.

Home inspection+ Professionalism
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

J&J inspector was nice, knowledgeable and explained a few things and answered my questions! I highly recommend

Home inspection+ Responsiveness+ Punctuality+ Quality
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and friendly service. We use them for our home and rental properties. They called to just check on things when they’re in the area. Highly recommend.

Bug & insect exterminationHome inspectionHornet & wasp extermination
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rep was very polite and professional

Home inspection+ Value
bennie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and his crew arrived as scheduled. Professional and courteous during inspection.

Home inspection+ Punctuality+ Quality+ Professionalism
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert Francis was courteous, thorough, and very professional. He’s an asset to J & J Exterminators!

Home inspectionTermite extermination+ Quality+ Professionalism
JoLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our first time to use J&J Exterminating. So far we are satisfied with the quick response and courteous service on inspection. Looking forward to great people doing a great job 👍

Bug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Charleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

100% recommend asking for Carol at J&J to take care of all indoor and outdoor pests. He’s always on time and friendly. He makes the time to take care of the customer’s additional needs/concerns. 10 stars!

Bed bug exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Horrible! They collect money but never show up to do the job. Since I hired j&j they have came to my house a total of two times

Bug & insect exterminationCockroach exterminationHome inspection
gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and knowledgeable. If you have something specific you can show them and they probably have a fix for it. And usually have it in their truck so it’s instant.

Bug & insect exterminationHome inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful family business, very courteous staff. We at RAH Homes & Construction, have been using J&J for years.

Bug & insect exterminationHome inspectionGeneral pest inspection
Collin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used them on my new construction home. Treated my slab and inspection on ghe final. I will continue using J&J they where very responsive and professional.

Home inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I won't trust my home to anyone else!

Bug & insect exterminationCockroach exterminationHome inspection
leann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $120–140Great priceHome inspection
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceHome inspection
Doug5 months ago★★★★★

Rating only, no written review.

Paid $20–40Reasonable priceHome inspection
jacob5 months ago★★★★★

Rating only, no written review.

Paid $200+Not sureHome inspectionTermite inspection
JasonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Rating only, no written review.

Paid $200+Reasonable priceHome inspectionTermite extermination
Sonya8 months ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+OverpricedHome inspection
Dilek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
loraLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspection+ Quality+ Professionalism+ Value
LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Leon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
LauraLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Quality
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
WaleedLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
TonyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionMosquito exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Quality+ Professionalism
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Cloyd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism

Price

$132+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 54%Overpriced 9%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection59$86–$371
Home inspection52$71–$173
Bug & insect extermination38$71–$139
General pest inspection36$63–$128
Termite extermination31$214–$426
Cockroach extermination23$81–$199
Rodent extermination18$79–$323
Spider extermination15$61–$136

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