Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%93+6.6Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREJ&J Exterminating Lake Charles
Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #316Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 443 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&J Exterminating Lake Charles is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&J Exterminating Lake Charles is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&J Exterminating Lake Charles is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 93% of wildlife removal services.A
93
Reviews for your job
Customers hired J&J Exterminating Lake Charles for 8 kinds of job.
J&J Exterminating Lake Charles for rodent extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#157 / 293
All 18 Google reviews tagged “Rodent extermination”
Casey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Carl Thomas is great! Very informative, and noticed a few things we needed to take care of.
Great priceHome inspectionRodent extermination
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Very professional and friendly service. We use them for our home and rental properties. They called to just check on things when they’re in the area. Highly recommend.
Bug & insect exterminationHome inspectionHornet & wasp extermination
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Carol with J & J has been servicing my property for a few years now. Couldn’t ask for better service. A great guy who does a SUPER job and leaves me confident that my property is well taken care of!
Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I have been using them for over 3 years at least and I've never had a problem with them at all. they do a great job and I love it that they send the same person to my home so they know what needs to be done even if I'm not home
Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service, a little pricey, but you get what you pay for. David is helpful and knowledgeable, I would recommend them to anyone concerned about pest control.
Ant exterminationBed bug exterminationBee extermination
Troy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
David did an awesome job taking care of us. He catered to our specific pest problems and planned his pest control service just before our upcoming birthday party to give us the maximum effect during the outdoor get together with friends and family. We couldn’t have asked for a better service. He took care of those pesky pests for sure! Thanks David!
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach exterminationRodent extermination+ Quality
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Linda4 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Professionalism
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Per3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationRodent exterminationTermite inspection+ Responsiveness+ Professionalism+ Value
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Parker7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Price
$132+22% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 54%Overpriced 9%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 59 | $86–$371 |
| Home inspection | 52 | $71–$173 |
| Bug & insect extermination | 38 | $71–$139 |
| General pest inspection | 36 | $63–$128 |
| Termite extermination | 31 | $214–$426 |
| Cockroach extermination | 23 | $81–$199 |
| Rodent extermination | 18 | $79–$323 |
| Spider extermination | 15 | $61–$136 |
