Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%93+6.6Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREJ&J Exterminating Lake Charles
Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #316Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 443 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&J Exterminating Lake Charles is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&J Exterminating Lake Charles is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&J Exterminating Lake Charles is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&J Exterminating Lake Charles is better than 93% of wildlife removal services.A
93
Reviews for your job
Customers hired J&J Exterminating Lake Charles for 8 kinds of job.
J&J Exterminating Lake Charles for termite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#85 / 163
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 31 Google reviews tagged “Termite extermination”
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Arrived at 815 for a 8-9 appointment and got to work quickly. Very professional and took the time to explain how things work. They Installed 39 bait stations in 45 minutes. 5/5
Reasonable priceHome inspectionTermite inspectionTermite extermination
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Robert Francis was courteous, thorough, and very professional. He’s an asset to J & J Exterminators!
Home inspectionTermite extermination+ Quality+ Professionalism
Claudia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
John, Field Inspector, came out right on time. Did a thorough inspection on our home for termites. When going over numbers was also informed of the value this service has on your house, especially in SW Louisiana and the warranty that comes with this service. No worries should this happen to you.
Termite extermination+ Responsiveness+ Punctuality+ Professionalism
Daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
J&J has generally been courteous, professional, and responsive to our needs. They even successfully treated an old magnolia tree infested with termites. We recently had a wildlife removal issue, and they referred us to another company who I don't believe is affiliated with them.
Bug & insect exterminationTermite inspectionTermite extermination+ Responsiveness+ Professionalism
gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very helpful and knowledgeable. If you have something specific you can show them and they probably have a fix for it. And usually have it in their truck so it’s instant.
Bug & insect exterminationHome inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Deanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service!
Termite extermination+ Responsiveness+ Punctuality+ Quality
Mighty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
J&J has performed termite inspections and treatment for my primary residence and several investment properties in Lake Charles. I've worked with Sean Pierson at J&J on quoting, scheduling and getting the work done. He has always been very professional and responsive.
Termite inspectionTermite extermination+ Responsiveness+ Professionalism+ Value
RaymanLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Above and beyond service coupled with decades of experience. A great company with high integrity professionals. I am an ongoing client and would highly recommend to anyone in need of their services. Overall fantastic experience with J&J.
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★
Very professional and patient. The men offer to remove shoes before entering house which makes the wife happy! Never had a bad experience. John Derouen
Termite inspectionTermite extermination
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service, a little pricey, but you get what you pay for. David is helpful and knowledgeable, I would recommend them to anyone concerned about pest control.
Ant exterminationBed bug exterminationBee extermination
JasonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★
Rating only, no written review.
Paid $200+Reasonable priceHome inspectionTermite extermination
Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Rating only, no written review.
Reasonable priceTermite inspectionTermite extermination
LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationBug & insect extermination+ Quality
WaleedLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Home inspectionTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
Sherrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite extermination+ Responsiveness+ Punctuality+ Quality
alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationTermite extermination+ Responsiveness+ Quality+ Professionalism
Cloyd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Home inspectionTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
E7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite extermination+ Responsiveness+ Professionalism
Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Linda4 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Professionalism
Jenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationTermite extermination
Per3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationRodent exterminationTermite inspection+ Responsiveness+ Professionalism+ Value
JohnLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
RACHEL4 years ago★★★★★
Rating only, no written review.
Ant exterminationGeneral pest inspectionSpider extermination+ Quality+ Professionalism
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite extermination+ Professionalism+ Value
Parker7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Price
$132+22% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 54%Overpriced 9%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 59 | $86–$371 |
| Home inspection | 52 | $71–$173 |
| Bug & insect extermination | 38 | $71–$139 |
| General pest inspection | 36 | $63–$128 |
| Termite extermination | 31 | $214–$426 |
| Cockroach extermination | 23 | $81–$199 |
| Rodent extermination | 18 | $79–$323 |
| Spider extermination | 15 | $61–$136 |
