How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%93+6.6Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREJ&J Exterminating Lake Charles
Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #316Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 443 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.
Reviews for your job
Customers hired J&J Exterminating Lake Charles for 8 kinds of job.
J&J Exterminating Lake Charles for termite inspection
Clear ✕All 59 Google reviews tagged “Termite inspection” · showing 40
Mel and Brett completed my yearly termite inspection today and were great! Exceptional service and very professional!
Techs become trusted family members. We have been with J & J since 2001 and love the service and personnel. Trustworthy, and very punctual.
Brett was friendly and efficient. Great customer service!
Arrived at 815 for a 8-9 appointment and got to work quickly. Very professional and took the time to explain how things work. They Installed 39 bait stations in 45 minutes. 5/5
Guy S. was very polite and thorough.
Technicians very good, they explain what are doing, and are very respectful of you and your property.
Thomas did our yearly termite inspection this morning and he did great! Called before he arrived to ensure it was a good time, explained what he found and next steps. They are terrific! I've had them for my pest control since 2014 ❤️
Have used service for 20 years and found all technicians to be professional, friendly and accommodating. Company has always been punctual with notifications and service and accurate with billing. Would recommend.
Kelvin did an excellent job of inspecting and explaining as he was going about his job. This young man is definitely an asset to J&J.
We have had J&J for years for termite service for our company and 2 homes. In the last several years the guys who come out are great! But we pay our renewals on time and right now it's been over 2 months and there is NO date set for them to come do an inspection that was due in May! I have called several times today…
Very professional and friendly service. We use them for our home and rental properties. They called to just check on things when they’re in the area. Highly recommend.
Kelvin Huang at J&J Exterminating LC did a thorough inspection to ensure no termites were feasting on my home; he even went into the super hot attic. He was a very polite and thoughtful inspector. After 25 years with J&J, my home is still safe from termites; good job.
They were very professional and friendly. Answered all my questions.
Very professional, did great work
i have used J&J for a number of years. I don't know what has happened. I have a contract with them for a yearly inspection, including refilling of the termite traps. They sent me notice in January that it was time for renewal (almost $400), which I paid the first of February. It is now the end of April and they…
J&J has generally been courteous, professional, and responsive to our needs. They even successfully treated an old magnolia tree infested with termites. We recently had a wildlife removal issue, and they referred us to another company who I don't believe is affiliated with them.
Very helpful and knowledgeable. If you have something specific you can show them and they probably have a fix for it. And usually have it in their truck so it’s instant.
Wonderful family business, very courteous staff. We at RAH Homes & Construction, have been using J&J for years.
I used them on my new construction home. Treated my slab and inspection on ghe final. I will continue using J&J they where very responsive and professional.
I've used J&J for several years and decided to pause my contract in 2022 while the house is still under re-construction after Hurricane Laura in 2020. And I have the utmost respect for the company. The receptionists, billing department AND inspectors have always been very respectful and kind to me, answering any…
We use J&J year round for mosquito extermination. We have been please for the last 5 years.
I will always recommend J&J to friends and family. Always professional and friendly whether through phone calls or in person. Today was our yearly termite inspection and we had the pleasure of meeting Chris. He was very friendly, very thorough at his job, answered all of our questions and explain everything to us.…
J&J has performed termite inspections and treatment for my primary residence and several investment properties in Lake Charles. I've worked with Sean Pierson at J&J on quoting, scheduling and getting the work done. He has always been very professional and responsive.
We love j&j and I love dealing with Tara . She make everything smooth and easy to schedule. Always willing to help .
Above and beyond service coupled with decades of experience. A great company with high integrity professionals. I am an ongoing client and would highly recommend to anyone in need of their services. Overall fantastic experience with J&J.
Very professional and patient. The men offer to remove shoes before entering house which makes the wife happy! Never had a bad experience. John Derouen
False claims of waiving coverage on our home But not our shop while we continue to pay for the service. Call in to dispute this and get told we still have the coverage by one representative only to walk outside and be told the technicians have spoken with someone who told them there’s only inspections ordered for…
Carbert came to do my termite inspection and bait traps. He called when he was on his way, was very respectful and professional. I highly recommend J &J.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 59 | $86–$371 |
| Home inspection | 52 | $71–$173 |
| Bug & insect extermination | 38 | $71–$139 |
| General pest inspection | 36 | $63–$128 |
| Termite extermination | 31 | $214–$426 |
| Cockroach extermination | 23 | $81–$199 |
| Rodent extermination | 18 | $79–$323 |
| Spider extermination | 15 | $61–$136 |
