Experts Reviews · Company report
J & L Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

J & L Car Care

Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.9★ from 369 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J & L Car Care is better than 94% of tire shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J & L Car Care is better than 91% of tire shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J & L Car Care is better than 94% of tire shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J & L Car Care is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J & L Car Care is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J & L Car Care is better than 55% of tire shops.C
55

Reviews for your job

Customers hired J & L Car Care for 8 kinds of job.

J & L Car Care for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “General repairs & maintenance” · showing 20

Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Theo took care of us and fixed my car issue pretty wuickly. I can tell he is a man of his word, and does honest work. Five stars. Will be only goong to him from now on.

General repairs & maintenance
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great job as usual Thanks guys

Reasonable priceGeneral repairs & maintenance
LTBrown9766 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I love having a mechanic that I can trust implicitly with my vehicles. The only downside which really isn’t one) is that the same fact makes them VERY busy. I will not take my cars anywhere else!! PLEASE DO NOT EVER GO OUT OF BUSINESS!!!

Great priceGeneral repairs & maintenanceOil change
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

J & L always takes care of me and does an excellent job with my car. I wouldn’t trust it with anyone else!

General repairs & maintenance
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

J & L Car Care is always reliable, honest and gets the work done in a timely manner. They never try to sell you service you do not need. John and Theo are personable and always show they care about their customers. Great job!!

Great priceGeneral repairs & maintenanceService not listed
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We’ve been going to J&L for many years. People often ask me where to take their car for service as they know I’m into the car hobby. I always recommended J&L. They do good work at a fair price, and probably most importantly you can trust them

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAir conditioning
Nelson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They have my full trust with my vehicles and my families.

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Margueritte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

When it comes to car maintenance it can be a hassle. But J&L makes it so easy. If you are looking for a place to have car repair or maintenance I would recommend going there.

Reasonable priceGeneral repairs & maintenanceOil change
JamesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Made an appointment, service for my Toyota Tacoma. Service was excellent,timely, as promised. I will continue taking my vehicle to them.

General repairs & maintenance
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience at J&L! Toyota tried to slam me with repairs of $1600 that I didn’t need. J&L was very fair and honest and saved me a lot of money. Really nice family. I will definitely be taking my cars back there in the future. Thank you John & Theo!

Great priceTransmissionGeneral repairs & maintenance
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I don't often leave reviews, but I've been going to J&L Car Care for over a decade. Theo and John are great! They're professional, have integrity, and generally care about the services they provide. In 2018 I moved from Norco/Corona to the OC and work in LA. I still take my vehicles to them.

Great priceSteering & suspension repairGeneral repairs & maintenance
MeganLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

ALWAYS AMAZING!!!!

General repairs & maintenanceOil change
DeidreLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you for taking care of my daughter’s car. Your attention to detail and making it safe for her is important to me. I appreciate you.

Reasonable priceGeneral repairs & maintenanceOil change
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

J & L Car Care is the best! They provide such great service and genuinely treat you like family. What I appreciate most is how honest and upfront they are—you never feel like they’re trying to sell you something you don’t need. They also do a great job of checking in periodically and keeping you updated, which…

Great priceGeneral repairs & maintenance
Manuel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always great experience and service

Reasonable priceGeneral repairs & maintenanceOil change
sue4don13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Took my truck in for an oil and filter change. Also a check up on other possible repairs. The guys are always nice and helpful. Had my truck completed quickly. They are super nice and qualified. Thank you.

Great priceGeneral repairs & maintenanceBrakesOil change
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

These guys diagnosed and fixed another issue on our 2004 Nissan Xterra in one day with a great price. Don't waste your money going anywhere else. I have been back a few different times now, recently for transmission issues and a water pump and clutch and they fixed everything perfectly.

Great priceTransmissionGeneral repairs & maintenance
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

J&L keeps my 35 year old Nissan Pathfinder purring like new. Amazing service, good communication & all work has always been top notch! And, they contact you afterwards to ensure that you are pleased with their work. Never had any repair shop do that before! I wouldn’t take my car anywhere else. Highly recommend if you have an older car.

Reasonable priceGeneral repairs & maintenanceOil change
Tinette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always honest and fair! Great customer service! Always does great work!

Reasonable priceGeneral repairs & maintenanceOil change
Cheri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Theo and John at J&L are always so helpful and the shop does great work on my old jeep. I trust their service and don’t take it anywhere else.

Great priceGeneral repairs & maintenance

Show more general repairs & maintenance reviews (25 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 55%Overpriced 0%Not sure 2%

Jobs customers hired them for

Compare with