Experts Reviews · Company report
J & L Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

J & L Car Care

Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.9★ from 369 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J & L Car Care is better than 94% of tire shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J & L Car Care is better than 91% of tire shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J & L Car Care is better than 94% of tire shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J & L Car Care is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J & L Car Care is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J & L Car Care is better than 55% of tire shops.C
55

Reviews for your job

Customers hired J & L Car Care for 8 kinds of job.

J & L Car Care for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “General repairs & maintenance”

Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Theo took care of us and fixed my car issue pretty wuickly. I can tell he is a man of his word, and does honest work. Five stars. Will be only goong to him from now on.

General repairs & maintenance
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great job as usual Thanks guys

Reasonable priceGeneral repairs & maintenance
LTBrown9766 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I love having a mechanic that I can trust implicitly with my vehicles. The only downside which really isn’t one) is that the same fact makes them VERY busy. I will not take my cars anywhere else!! PLEASE DO NOT EVER GO OUT OF BUSINESS!!!

Great priceGeneral repairs & maintenanceOil change
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

J & L always takes care of me and does an excellent job with my car. I wouldn’t trust it with anyone else!

General repairs & maintenance
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

J & L Car Care is always reliable, honest and gets the work done in a timely manner. They never try to sell you service you do not need. John and Theo are personable and always show they care about their customers. Great job!!

Great priceGeneral repairs & maintenanceService not listed
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We’ve been going to J&L for many years. People often ask me where to take their car for service as they know I’m into the car hobby. I always recommended J&L. They do good work at a fair price, and probably most importantly you can trust them

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAir conditioning
Nelson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They have my full trust with my vehicles and my families.

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Margueritte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

When it comes to car maintenance it can be a hassle. But J&L makes it so easy. If you are looking for a place to have car repair or maintenance I would recommend going there.

Reasonable priceGeneral repairs & maintenanceOil change
JamesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Made an appointment, service for my Toyota Tacoma. Service was excellent,timely, as promised. I will continue taking my vehicle to them.

General repairs & maintenance
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience at J&L! Toyota tried to slam me with repairs of $1600 that I didn’t need. J&L was very fair and honest and saved me a lot of money. Really nice family. I will definitely be taking my cars back there in the future. Thank you John & Theo!

Great priceTransmissionGeneral repairs & maintenance
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I don't often leave reviews, but I've been going to J&L Car Care for over a decade. Theo and John are great! They're professional, have integrity, and generally care about the services they provide. In 2018 I moved from Norco/Corona to the OC and work in LA. I still take my vehicles to them.

Great priceSteering & suspension repairGeneral repairs & maintenance
MeganLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

ALWAYS AMAZING!!!!

General repairs & maintenanceOil change
DeidreLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you for taking care of my daughter’s car. Your attention to detail and making it safe for her is important to me. I appreciate you.

Reasonable priceGeneral repairs & maintenanceOil change
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

J & L Car Care is the best! They provide such great service and genuinely treat you like family. What I appreciate most is how honest and upfront they are—you never feel like they’re trying to sell you something you don’t need. They also do a great job of checking in periodically and keeping you updated, which…

Great priceGeneral repairs & maintenance
Manuel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always great experience and service

Reasonable priceGeneral repairs & maintenanceOil change
sue4don13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Took my truck in for an oil and filter change. Also a check up on other possible repairs. The guys are always nice and helpful. Had my truck completed quickly. They are super nice and qualified. Thank you.

Great priceGeneral repairs & maintenanceBrakesOil change
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

These guys diagnosed and fixed another issue on our 2004 Nissan Xterra in one day with a great price. Don't waste your money going anywhere else. I have been back a few different times now, recently for transmission issues and a water pump and clutch and they fixed everything perfectly.

Great priceTransmissionGeneral repairs & maintenance
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

J&L keeps my 35 year old Nissan Pathfinder purring like new. Amazing service, good communication & all work has always been top notch! And, they contact you afterwards to ensure that you are pleased with their work. Never had any repair shop do that before! I wouldn’t take my car anywhere else. Highly recommend if you have an older car.

Reasonable priceGeneral repairs & maintenanceOil change
Tinette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always honest and fair! Great customer service! Always does great work!

Reasonable priceGeneral repairs & maintenanceOil change
Cheri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Theo and John at J&L are always so helpful and the shop does great work on my old jeep. I trust their service and don’t take it anywhere else.

Great priceGeneral repairs & maintenance
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

These guys are honest and great at what they do! Been going to them for awhile and won’t go to anyone else.

General repairs & maintenanceEngine repair
Daryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

So far my experience has been good with J&L auto repair. My were done pretty quick. No issue to report about J&L auto.

Reasonable priceGeneral repairs & maintenance
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Oil change and routine maintenance.

Great priceGeneral repairs & maintenanceOil change
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Awesome place these guys look out for you and your interest as well what is best for your vehicle.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I’m always happy with the J&L service. I love the honesty and it looks like my car even came back cleaner than when I brought it in. Thank you so much and God bless.

Reasonable priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good price & communication!

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticOil change
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I trust taking my car there and they got it done in one day! 👍

Reasonable priceGeneral repairs & maintenance
JJ13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We’ve been going to J & L for years. John and Theo’s team continues to provide excellent service for all of our vehicles. If you’re looking for a mechanic, these are your guys.

Reasonable priceGeneral repairs & maintenanceOil change
Mohammad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been coming to J&L for almost 10 years now. They have taken care of my old cars and my brand new ones. Always reasonable and honest in their work. They know me by name, help out whenever I need.

Great priceGeneral repairs & maintenanceOil change
JohnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

John and the team at J&L Car Care in Corona recently did a great job getting our older model Chevy 2500 back on the road. They diagnosed the problems quickly and communication from start to finish was on point. The team was professional, knowledgeable, and went above and beyond to diagnose and fix the issues quickly…

Reasonable priceElectrical repairGeneral repairs & maintenanceOil change
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

So lucky to have J & L for my car. I trust them to take care of my cars needs and not add anything I don't need. They are the best!

Great priceGeneral repairs & maintenance
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

J & L is my family's go-to for vehicle maintenance. This family-owned shop does honest work and will explain in layman's terms what the job is and why it is recommended. I value their integrity and friendly attitude. I wish they were open on weekends, but it's one way they take care of their employees too. They're a top-notch family business.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAir conditioning
Sara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Let’s just say they helped fix someone else’s work. Very honest men thank you so much for all your help

General repairs & maintenanceOil change
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called them as soon as they opened and they were able to squeeze me in and fix my brakes (rotors) and replace the battery to my vehicle. It was ready by the end of the day. Thank you!

Reasonable priceGeneral repairs & maintenanceBrake service & repair
CJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job! Fast and friendly service. Highly recommend :-)

Reasonable priceGeneral repairs & maintenance
Alfredo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, fair prices and good people

General repairs & maintenanceOil change
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been coming here for years and they have always been honest and upfront about car repairs. They are an awesome family owned business!

Great priceGeneral repairs & maintenanceOil change
MichaelLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great honest service! They are all great people and we highly recommend them! Theo and his staff are always superior! Every time we go, never an issue

Air & cabin filter replacementGeneral repairs & maintenance
Asha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been going to J&L for years now and they are amazing. No matter the issue they are always there to help. They go the extra mile in getting me in for service or for my repairs. I always leave feeling like my car is fixed and safe.

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is AWESOME! In fact, this is the best repair shop that I have ever visited. The owners (John and Theo) are very knowledgeable, meticulous about doing the job right, friendly and most of all HONEST. Even though this place is close to my house, I would drive many miles to get my car serviced here. Trust…

BrakesElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always a great job! Theo always checks back the day after the service to see if we are happy.

Air conditioningGeneral repairs & maintenance+ Professionalism+ Value
Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you have a hard time finding a shop/mechanic you trust, look no further! These guys are Trustworthy, Honest and Fair. They will check out your car, diagnose the issue and give you a fair price to fix it. And guess what, if they are not sure what the issue is...they will say so and NOT sell you a service you…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
MarkLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairGeneral repairs & maintenance
Ian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Great priceTransmissionElectrical repairSteering & suspension repair
Brendan5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 55%Overpriced 0%Not sure 2%

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